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Econo Lodge
2.7/552 Reviews

Econo Lodge

Willowbrook|1.5km from Willowbrook Town Center
I have never been treated so horribly at a hotel in my life. The manager is gruff and very rude. To begin with I spend 5 months a year in Choice Hotels (150 nights a year) and am a loyal Diamond member of Choice Hotels. I have two degrees, a certificate in electronics and am very successful. I also do not drink, do not smoke, no drugs, no caffeine, no coffee and am very stable. I am dumbfounded by the way I was treated. The morning after my stay I walked to my car to load my luggage and there was broken up construction material all over my car. I looked above and see a worker doing demolition work on the second floor and throwing material all over my car. There was never any rope or signs or anything to let me know I should not have parked there the night before or that there would be demolition work taking place. I asked to speak with the owner as well as the manager as the manager is very rude and I do not trust him. After waiting a long time for the manager and owner to arrive, they looked at the mess, debris and scratches/damage to my car. It was very obvious that the debris had caused scratches on my car. The owner said something that floored me. He said that the debris and garbage on my car could not have caused the damage because The debris was heavy and so it would have caused deeper scratches. It was a very ignorant and dishonest comment. They did not even have the courtesy to offer to give me money for a car wash let alone offer to repair the damage. I consider myself very tolerant about spotty conditions as I spend so much times in so many hotels. But this place is among the very worst. The breakfast is a joke. It seems like everyone who stays here is a smoker and the smoke from all these smokers comes into your room. Do yourself a favor and do not stay at this place. Ron

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Explore Guest Reviews of Hotels in Willowbrook

Searching for hotels near Willowbrook Town Center? Compare room rates and reviews to find your ideal stay.
La Quinta Inn by Wyndham Chicago Willowbrook
3.2/5100 Reviews
Pretty average for the cost. Breakfast ends at 9am sharp. Cereal choices were Cocoa Puffs and granola. Scrambled eggs. Tiny yoghurts. We stayed 3 nights. My biggest complaint is the overuse of air fresheners. They are everywhere, shooting out a smoke of heavy fake vanilla scent, which you can't escape; in hallways, breakfast area, elevator. It made me cough...a lot. Room was fine, tho toilet seat was missing a screw and thus very loose and carpet was very stained. There are soap, conditioner and body wash dispensers in the shower, which was really nice. We never were able to get Netflix or anything on TV because of lack of wifi power.
Red Roof Plus+ Chicago - Willowbrook
3.2/5101 Reviews
This red top is still relatively clean, the price/performance ratio can choose such a hotel to prepare breakfast, it can only be a cup of coffee. There is a supermarket store nearby.
Delta Hotels Chicago Willowbrook
3.9/577 Reviews
Overall it was bigger and cleaner than nearby hotels. Also, since I visited on a business trip, the location was important, but the distance was good and there were many large targets and restaurants around, so I was very satisfied with the location. However, it was a little inconvenient because it was the corona period, so if you need services such as room cleaning or towels, you have to contact us separately.
Econo Lodge
2.7/552 Reviews
I have never been treated so horribly at a hotel in my life. The manager is gruff and very rude. To begin with I spend 5 months a year in Choice Hotels (150 nights a year) and am a loyal Diamond member of Choice Hotels. I have two degrees, a certificate in electronics and am very successful. I also do not drink, do not smoke, no drugs, no caffeine, no coffee and am very stable. I am dumbfounded by the way I was treated. The morning after my stay I walked to my car to load my luggage and there was broken up construction material all over my car. I looked above and see a worker doing demolition work on the second floor and throwing material all over my car. There was never any rope or signs or anything to let me know I should not have parked there the night before or that there would be demolition work taking place. I asked to speak with the owner as well as the manager as the manager is very rude and I do not trust him. After waiting a long time for the manager and owner to arrive, they looked at the mess, debris and scratches/damage to my car. It was very obvious that the debris had caused scratches on my car. The owner said something that floored me. He said that the debris and garbage on my car could not have caused the damage because The debris was heavy and so it would have caused deeper scratches. It was a very ignorant and dishonest comment. They did not even have the courtesy to offer to give me money for a car wash let alone offer to repair the damage. I consider myself very tolerant about spotty conditions as I spend so much times in so many hotels. But this place is among the very worst. The breakfast is a joke. It seems like everyone who stays here is a smoker and the smoke from all these smokers comes into your room. Do yourself a favor and do not stay at this place. Ron

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