(guoguo
February 5, 2022
This is the first time I have encountered such a situation in so many years of traveling. The room was okay, but it was extremely cold. The air conditioner was turned on all night and the sound was as loud as if I were staying at the airport. It was so cold that I couldn't sleep. It didn't matter that they didn't provide free water. There is no charge! I ran down to buy water early in the morning, but was locked out for an hour and a half in the middle of winter, with no one on duty in the store! If the store doesn't answer the phone, I can only contact Ctrip customer service! I still didn’t see anyone in the store until I left! It's absolutely disgusting! Please choose carefully when staying!
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