Anonymous User
January 17, 2024
Suddenly I saw this unrated one. Stayed here twice last month
It was a good experience for the first time and I even wrote a good review.
The second time I used the free upgrade coupon, I was told that it couldn’t be used. They said that Ctrip had organized the event themselves and they couldn’t use it. You could use it if you wanted to. If you canceled the online order, you could just become their member. Otherwise, they could only give it to me. Just open a very hot room because you have something to think about. But Huazhu's service attitude should not be like this. It’s such a chain brand, and I’ve stayed at other places on business trips. I really can't understand this. And then let me give you some good reviews hh
Original TextTranslation provided by Google