Overall, I would give this hotel four stars, mainly because the location is truly excellent and one of its biggest strengths.
The hotel is tucked slightly away from the main street, which actually makes it quieter and more relaxing, while still being incredibly convenient. It’s only minutes from the metro, the market, restaurants, and everything I personally needed during my stay. For location alone, I would absolutely give it five stars.
I also want to especially recognize the gentleman at the front desk. He was tremendously helpful throughout my stay, always kind, professional, and accommodating. His service was outstanding and made a very positive impression on me.
I stayed in the loft room, which offers a very good value for the price. The room itself was fairly nice, although there were a few challenges. One important thing for future guests to know is that the elevator only goes to the fifth floor, and then you must walk up stairs to reach the loft rooms on the sixth floor. For some travelers, especially those with heavy luggage or mobility issues, that could be difficult.
The hotel would also benefit greatly from remodeling and updating. The facility is older, and a few things do not function as well as they could. That said, I can usually overlook those types of things when the service and atmosphere are warm and welcoming.
Unfortunately, while the gentleman at the front desk was excellent, the woman who also helped clean the rooms was not particularly friendly or accommodating during my stay. A little more warmth and hospitality there would have made a big difference and likely would have brought this review to five stars.
Still, overall, the location, value, and convenience make this a worthwhile place to stay, especially for travelers looking for easy access to the city at a reasonable price.