Hotels near 1331 Bar - Restaurant - Cinema - Venue in York

I will start with the parking, I paid for secure parking however due to the hotel having noise issue the security gate to the carpark (The noise caused complaints) and second issue of refurbishment being ongoing, the gate was up to allow the building teams to park in the entrance way. This made it difficult to get out of the carpark due to there vans. When I questioned staff they were very dismissive of the issue and said they had CCTV on so it would be fine. The hotel itself is being partial refurbished and that is to revamp the very dated rooms, we were aware of this beforehand, however we were not prepared for 7am drilling and banging from the building works. In addition to this the corridors were often filled with building equipment and furniture which was ongoing throughout the stay. The room, while well proportioned, was very dated. This could have been forgiven if it wasn't for the fact the room was not clean. There were a number of stains on the carpet, the bathroom sink was stinking when used. The bath mat was moldy and the shower itself was a trickle of water, making it difficult to wash quickly. The curtains were very grubby and the room smelled very stale, the bed was adequate but we couldn't be 100% that the sheets had been properly cleaned as there was an odd smell to the bedding. The TV was of decent size but kept cutting in and out of signal when in use, which was annoying when we decided to have an early evening chilling in the room we had paid for, the WiFi was useless, if planning to work while staying here you will need to hotspot your phone. The breakfast food was OK, however the description of a wide choice of cooked food and continental breakfast dishes was over exaggerated, there was no fruit on two days and bananas on the last morning, one choice of yogurt and 3 small cereal options. The cooked food was standard: Bacon, eggs, sausages, hash browns, tomatoes,mushrooms and bean's. Toast was something that had to be requested and was more like warm bread. On the first morning my partner was served a cup with the remainder of someone's lipstick stains on the rim. On closer inspection of the glasses there were a number which were not clean. On the second night we went to the bar area to grab a couple of drinks. The bar was full of empty unwashed glasses and when we got our drinks our glasses where sticky. There was a smell of stale ale which was not appealing in the slightest. On checking out raised a couple of things with the receptionist and was meet with at best distinct lack of interest and worst just plan rudeness. Sadly this hotel did not meet the standards it professed to uphold. I would say the location and river view was pretty and the fact the parking was at the hotel itself made it one of the reasons I booked it. However after this visit I will not be visiting again as there are better hotels in York and carparks that are not much more expensive than the supposed secure parking.

My wife and I stayed for 2 nights and were drawn in by reputation and quality of the other principal hotels across the country. I was shocked to read so many bad reviews and almost booked somewhere else as a result. It seems most of the intolerant previous residents had issues with noise, smells. food, rooms, service. We didn’t experience any of that and can only conclude that most of the reviews are either planted as false information by competitors or result of warm summer, outdoor bar or questionable views / aspect of room. We stayed in a king on 3rd floor, room 300. If you’re worried about anything just book that one! Tasteful clean decor and great views to the minster. Notable comments for James who went above and beyond to sort out a small issue with audio description hardcoded into the TV, sorted smoothly and efficiently. Great location, atmosphere and setting. We will be back with our dog next time. Don’t believe everything you read from dissolutioned guests who want a megaphone to comment on perceived issues.

We booked this hotel for a 3 day get away to York. The hotel is well situated off Tadcaster Road, near a woodland path which leads to York racecourse, so is very popular for those who go to the horse racing. Free parking is given on the hotel’s ground, but be warned make sure you go to reception and put in your car registration details in their computerised system otherwise you will be issued with a parking fine from the company who operates CCTV monitoring for the hotel. We booked the hotel through the IHG website, as an IHG Gold member we were given an option of an early checkin for a fee of £20.00 and an upgrade of £45.00. We took advantage of both offers, subject to availability on arrival. Unfortunately this wasn’t possible on arrival, and we weren’t able to check in until nearly 3pm. We were given the upgrade of a room on the top floor. The room had a small fridge with complimentary water and a chocolate bar, slippers, and dressing gowns. The toiletries, conditioner, shampoo, body lotion, are all in fixed to the wall containers. The bath room had a large walk in shower which was quite powerful, but space to hang towels, put personal toiletries was very minimal, and I was thankful that I took a plastic shoe type hold-all and a suction hook which I attached to the shower door to put our toiletries in, otherwise they would have cluttered the sink area. The bathroom was very small, and the door needs to be closed to get any room to do what is necessary in the bathroom. We booked a deal of dinner bed and breakfast. This was a disaster. We went for dinner and just about everything on the menu wasn’t available. Eventually we ordered a burger and chips. After about 30 minutes the food arrived. It was the worse burger and chips I have ever tasted. The burger was burnt on the outside, raw in the middle, the bun was burnt, the chips were very brown, which tasted of fat. We picked at the food as we were so hungry but it wasn’t nice, and hardly edible, in fact what I ate made me feel quite sick afterwards. We complained to reception, who apologised, and said that chefs in York were really hard to employ, and offered to refund the dinner to our account. We said that if this was the case, we would rather not eat dinner in the hotel, and could they please refund the dinner portion from our account for the rest of the stay. We had breakfast for the next 3 mornings, but it wasn’t marvellous, often dishes weren’t refilled when emptied. Some staff didn’t seem to know what they were doing, and others didn’t seem to be that bothered, or concerned, about the guests in the hotel, possibly some more customer service training could be beneficial all round. For the remainder of the stay we ate our evening meal in the pub across the road, which was really good. We felt that the standard of the hotel has deteriorated since we were there a couple of years ago. Would we go back? Possibly not, unless standards improved, and the hotel gets a m

When we arrived there was no staff anywhere to be seen until someone from restaurant came and got someone, however when she did arrive she was very nice and helpful. I asked to be in a refurbished room and wasn’t, shower was broke and hanging off the hinges and squirts all over. The car parking is not good as there is only 6 spaces and it’s £10 per night. Food was nice however wasn’t fully well done like I asked but was still nice. Lovely man in restaurant and guy behind reception on nights took pictures for us and brought my bfs surprise bday cake out. Lovely night staff got us water after we arrived back after night out. Would like to thank the housekeeping staff for making the room lovely with all of the decorations I brought to decorate it with for my bfs bday.

A fantastic hotel. Check in was easy with friendly staff. Our room was very clean, modern and comfortable. Rooms come with and iron and ironing board and a hairdryer. Plus in the bathroom there’s toiletries. This was an ideal location it was close to everything. Within 5 minutes or less we were at the shambles. The shambles car park is a short walk away and you get 20% discount if staying at the hotel. Breakfast at the hotel was delicious with a wide variety of choice, there’s even a waffle maker with a good choice of toppings. We opted to go for breakfast around 7 am as we are early birds plus we like to beat the queues/ rush. We did see how busy it can get later on so I would recommend earlier the better. We will definitely be staying here again hopefully can get an adjoining room as our kids will be coming with us.

Overall great! A very feel-good hotel that fulfilled all my fantasies about living in an English town villa. Highly recommended! Facilities: The room is very large and the furniture and supplies are very particular. It can be seen that the hotel owner has great taste, especially the 1982 old records, which are older than me. The sound quality is still so good. He is really attentive! Environment: The scenery outside the window is simply amazing, so beautiful! Hygiene: Very good. Service: The lady at the front desk thoughtfully introduced us to the free snack shops on the floor, etc. The only thing worthy of attention is that the hotel parking lot needs to be reserved in advance, otherwise you will have to park in a public parking lot about 15 minutes walk away like us, which is really inconvenient...

Great location in the Moto services on a roundabout that leads to York, Wetherby and the A1M. Really convenient for going out. Loads of parking, although would be better if there was a dedicated area for hotel guests as the bit nearest the hotel seems to be where everyone wants to park, particularly vans. Basic budget hotel with tea and coffee facilities in the room, a TV and a shower room. Would have said it was clean until I found a babies dummy under the bed on the last morning of our 3-night stay. Odd numbered rooms face the car park. On the ground floor rooms from 021 to 037 overlook the grass between hotel and car park where people stand to smoke and everyone takes their dog to do its business. Got a bit annoying when people stood almost against our window even when it was open. Closed window pretty good at keeping out the noise day and night. Additional door in the corridor just before room 021 also cut down on the early morning shouting of people leaving their rooms. Room surprisingly quiet. Did have one issue but it was sorted out pretty swiftly by management with no argument, so can't fault them on service. Breakfast is available for £7 but not much variety. Some cereals, yogurt, fruit, cheese and bread/cakes. Greggs next door much cheaper.

Was worried reading reviews but we had the best get away here for our wedding anniversary. Our room was overlooking the small courtyard and was very clean. Could not fault our room. We arrived early so had a drink at the bar, check in was quick and easy and the lady on reception was very pleasant and polite. Nice touch of chocolates in our room for our anniversary. Only a 10 minute walk into the main centre which has plenty to do and see. Before we left Sunday we wanted to explore and was advised we could stay in the car park as long as needed. Was very quiet in our room and had a decent night sleep. We will definitely return, we had the most perfect weekend.

Great location outside of York city centre and very easy access from main roads. There is a park and ride service about half a mile down the road which is highly recommended as parking in York can be difficult and expensive. Park and ride journey time is around ten minutes and drops you off close to the Shambles area of town. The accommodation was basic but clean. Bed was comfortable, Shower was very powerful and plenty of towels. Large screen TV. Breakfast was limited but very nice and set us up for the day. The only downside about the accommodation was that it would have been nice to have a small fridge in the room to keep water etc, there was plenty of space to have one. Also it would have been nice to have had a small sofa to watch tv in the evenings as the two desk chairs were not comfortable to sit on for any length of time. Also the walls were very thin as other room noise even conversations could be heard. There is also a Toby Inn next door which does really nice food and various ales.

We stayed last weekend to celebrate two birthdays and we arrived on the Friday night at approximately 8.00 pm. We managed to get a car park at the Peel Street car park which is literally located at the back of the hotel. You can unload at the the front on the hotel and the road isn't that busy so you can pull up and unload safely. Reception staff friendly and polite and we were allocated room 209. Upon entering the room is did seem dark and not very big and it was a double bed, but the room was clean and it was what we had booked. We went out for the evening just to grab a quick bite to eat and when entering the room and getting ready for bed it was quite noisy outside. I checked the window and the vent only to realise it was shut. I went to Reception to discuss the noise level as I thought it was coming from Weatherspoon's Pub across the road but in fact I had my geographic location wrong and it was in fact coming from a park that is located at the side of the hotel. The staff were very helpful in checking the floors of the hotel to double check it was not coming from within the hotel but we did ascertain that it was in fact people in the park. (NOTE this is not the hotels fault at all). The hotel dealt with this promptly and it went very quiet after about 20 mins so I am guessing the people were moved on by the authorities. The next morning we were relocated to a higher floor, same type of room and layout which served our purposes much better as the room was much lighter and quieter. Thank you. A great view over the city was was lovely. The Manager on site that weekend was very polite and helpful in moving us the following morning when their was availability and rectified the situation promptly for us. It was my birthday weekend and once we were moved we really felt we started to unwind and enjoy our weekend away. Breakfast was plentiful on all three days and the staff in the breakfast room are smiley, polite and constantly checking things were in stock and were always clearing tables. It is a busy breakfast room but nothing was too much trouble for them......even warming the pancakes up as it is a buffet breakfast. Thank you Tia the Manager for solving the problem we had and for Nicky and his co-worker (apologies a lovely blond lady) who went floor to floor on the Friday night to look for the noise which I am glad to say it wasn't coming from within our hotel). A great hotel for walking in the city and although we did have a small problem the Management dealt with it, without any hassle and it was not awkward when seeing them again which was lovely.