Sansatei
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zao

Sansatei

30 Higashiura, Zao Town, Katta District, Miyagi Prefecture, 989-0916, Japan
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When you stay at Sansatei in Zao, you'll be 8.7 mi (14 km) from Zao Fox Village. This ryokan is 27.7 mi (44.5 km) from Zao Hot Springs Ski Resort and 0.1 mi (0.1 km) from Togatta Onsen.Show More
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hotel overview picture
3.7/5Cleanliness: 3.7
All 5 Reviews
Amenities
Private ParkingFreeHot SpringSpaBarRestaurantMeeting RoomMulti-Function RoomKTV24-Hour Front Desk
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Surroundings
Airport: Sendai Airport
(35.6 km)
Airport: Yamagata Airport
(66.1 km)
Train: Higashi-Shiroishi Station
(15.6 km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Japanese-Style Room
5

Japanese-Style Room

Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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Guest Reviews(5)

3.7/5
Verified Reviews
  • Cleanliness3.7
  • Amenities3.7
  • Location3.7
  • Service3.7

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. US$1.20). Trip Coins can be used to save instantly on room rates.

Anonymous User
June 25, 2023
I think it was a nice inn as it was reasonably priced, included meals and you could use the hot springs until 1am, but I felt that the facilities were lacking in some areas, such as the limited number of Western-style toilets.
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Guest User
April 21, 2023
It was 660 yen because I used it during the limited-time day trip bathing discount period, so that's reasonable. It may be slightly subtle when it comes close to the original 1000 yen. The hot water is lukewarm, and it was raining, so if you prefer hot water, you may not be able to warm your body. It may be fine without it. Most of the mixer taps are timer type, and there are only about 3 places without timers, so it's quite a place-taking phenomenon.
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Guest User
June 6, 2021
I was entrusted with the secretary and used it more than 10 years ago, so I made a reservation based on the impression I had at that time, but it was a big mistake and everyone booed me. A little less than 20 people aged 5 to 80 used it. First of all, the elderly woman who answered the phone at the time of booking was irritated by the inconsistent explanation, and when I asked for someone else to replace me, she said, "I'm the only one." I called back another day without making a reservation. ←I regret that I shouldn't have called again on another day. . . The building is old, so the exterior and interior are not beautiful, but I wanted them to be cleaned. Garbage and dust on the floor of the hotel. There are many stains on the wall that can be wiped off. The dressing room in the bath is also old and dirty, and the glass window in the bath is dirty and cloudy, so you can't see the outside scenery well. The open-air bath had fallen leaves and many dead insects floating on it, so elementary school children were afraid and didn't want to enter. The open-air bath will inevitably get fallen leaves and insects regardless of the season, so it is something to scoop up with a net and clean it several times a day, but I guess this is not done here. For meals, adults ordered the main Sansa kaiseki meal for children, but it looks different from the photo on the website. Chawanmushi is cold and lukewarm. Tempura was also cold and not delicious. In another review a few months ago, another person wrote about chawanmushi and tempura, but it was exactly the same and had not been improved. Don't expect any food at all. The staff's way of serving and responding to meals was blunt, and everyone felt uncomfortable, and water and tea were placed on the table and they were just saying what to do. Even if you want to order additional drinks, there are no employees, so even if you read it out loud, they won't come. At the end, after bringing dessert, there were no employees even at the end time, and some people were drinking tea by themselves without the last tea being served. I was really troubled by the big booing from everyone (sweat). A person who went to the store said that there were a lot of giveaways because there were few customers. What I thought when I used Sansatei this time was that it was completely different from when I used it a few years ago. I was put in charge of the secretary, and everyone booed me and I just apologized. I was told that I want everyone who used this time to never do it again. ① I often feel uncomfortable because the staff does not serve customers at all. (2) The building is old and has not been cleaned, so it is dirty overall. ③ The bath is filthy in both the dressing room and the bathroom. ④ Meals are served cold. Worst service and attitude of employees. Aside from the old reviews, who are the people involved who are highly rated in recent reviews? I doubt it. If you have enough money, why don't you go to see scary things? (smile)
Original TextTranslation provided by Google
Guest User
August 30, 2023
スタッフの皆さまが感じよくて 孫たちにもフランクに接してくださり。ただ残念なのは、遠刈田なんだし蔵王なんだし 山菜はでるのかなぁと期待してましたが。山の物は無かったような。美味しい山菜食べたかったと。
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Shoko
April 11, 2022
川側が一望できるお部屋で常に太陽光が部屋を照らしてくれるのでとても気持ちよかったです。地震の影響か引き戸が傾いてちゃんと閉まりませんでした。
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Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–10:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
JPY 1,100 (approx. US$6.99) per person
Adult
JPY 1,650 (approx. US$10.48) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 58
When you stay at Sansatei in Zao, you'll be 8.7 mi (14 km) from Zao Fox Village. This ryokan is 27.7 mi (44.5 km) from Zao Hot Springs Ski Resort and 0.1 mi (0.1 km) from Togatta Onsen.

Enjoy a range of recreational amenities, including hot springs, a spa tub, and karaoke. Additional features at this ryokan include complimentary wireless internet access and a banquet hall.

Enjoy a meal at the restaurant, or stay in and take advantage of the ryokan's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9 AM for a fee.

The front desk is staffed during limited hours. Free self parking is available onsite.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and flat-screen televisions. Bathrooms have slippers and hair dryers. Conveniences include safes, and housekeeping is provided daily.

Services & Amenities

Hot Spring
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Sansatei?

Prices at Sansatei are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Sansatei?

The closest airport is Sendai Airport. It is 35.6 km from the hotel and approximately a 49minutes journey by taxi.

What are the check-in and check-out times at Sansatei?

The check-in time is after 15:00 and the check-out time is before 10:00.

Does Sansatei provide airport transfer services?

No, the Sansatei doesn't provide airport transfer services.

What amenities and services does Sansatei have?

Sansatei has the following amenities and services: Parking, Hot Spring, Spa.

Does Sansatei have a swimming pool?

No, Sansatei doesn't have a pool.

Does Sansatei have fitness amenities?

No, Sansatei doesn't have fitness amenities.

Does Sansatei provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Sansatei have non-smoking rooms?

Yes, Sansatei has non-smoking rooms. Please view the hotel listing for details.

Does Sansatei provide breakfast?

Yes, Sansatei provides breakfast.

About This Property

Nearest AirportSendai Airport
Distance to Airport35.6KM
Nearest Train StationHigashi-Shiroishi Station
Distance to Train Station15.56KM
Average Price FromUSD242
Hotel Star Rating3