Holiday Inn Express & Suites Zapata Reviews

Unsanitary conditions; mold on walls of bathroom filter and a very strong moldy smell in room. Shower did not work; tile part of floor were sticky; clothes got a damp clamy feel to the touch . Had reservations for 2 night but had to leave a day before — we were told that hotel was old and rooms were the same. Paid good money for awful experience.

I’ve stayed here for a week every year for the past 6 years. Staff is very nice. Have never had issues!

The room was so nice and clean. The shower was awesome. I LOVED the pool. It was an overall good stay

The staff was very nice and room was very clean

Great over night stay.

We had a 7 night stay. We rented a suite and paid extra for it - it was missing the couch - at breakfast the food was gone if you didn’t get down there early in the morning you where left with cold cereal or oatmeal. The pancake maker was down the whole time also. The staff seemed to be sick with coughing and I even seen one member taking her temp at the front desk which gave us that feeling of omg why are they at work ? Barking dog at night in a room somewhere next to us every time we moved in our room until their owner got back at night. Washer and dryer was $3 a load each and dryer took 2 times to get dry so $9 bucks to do one load seemed a bit high. We have stayed there in the past and it was much better than this time staff was not as friendly this time :(

My family and I have some type of rash that we feel might be from bedbugs. A lot of noise from people going in and out. One morning you could help housekeeper making a lot of noise in the hallway

Everything is good

Near restaurants. Probably the best hotel in town.

The room was reasonably clean. The towels were not completely dry. We only stayed one night, so it was not a big deal. I also reserved a room with a King bed, but our room only had a Queen bed. The breakfast was good. A lot of choices including hot food.

I have a blast here. The personnel are kind and attentive. The parking spaces are always available and clean. Hotel has a large variety of TV channels. Breakfast is always hot and good. The business center is always a life saver and they dont charge for it either.

Breakfast omelette was great!

Fast and easy check in

I was on first floor next to the door and there were a lot of bugs