Hands down, the most magical and beautiful hotel we have ever stayed in! Hotel Sonne is so much more than just a place to rest your head in a gorgeous Alpine village...it is a delight for the senses! Everything about this hotel is incredible - the food, the decor, the comfy beds, the VIEWS, the spa...but what REALLY won us over was the kindness and generosity of the Forster family who own and run Hotel Sonne. Their dedication to your every creature comfort is amazing, and it was even better to be able to spend some time with them as we would see them here and there and everywhere working so hard throughout the day and into the evening. Never without a smile on their faces, the Forsters are truly wonderful people who made us feel right at home and attended to our every want and need throughout our magical winter vacation in Zermatt. We discovered Hotel Sonne last year, and it is because of the comfort of this hotel as well as the attentiveness and overall kindness of the entire staff that brought us back this year! I look forward to planning our next visit to Zermatt where we will ONLY stay at one place...Hotel Sonne. We came home with incredible memories as well as new friends in the Forster family. I only wish I could give them more stars because this place deserves it! It is everything you could ever want and so much more. WE CAN'T WAIT TO GO BACK!! BEST PLACE IN ZERMATT!