Zhengzhou East Railway Station Longzihu University District Yuanxi Hotel

The hotel is clean and the service is attentive New Chinese style, you can also make tea, write and meditate in the room, very thoughtful design The lake view room has a great view. It happened to be snowing, and you can have a panoramic view of Longzi Lake.

When I checked into the hotel and showed my electronic ID card, I was told that non-residents of Henan Province could not upload to the public security authentication system and needed to scan a separate mini program and pay two yuan. At that time, I couldn’t pay and scan the QR code with my children at night, so I called the Zhengzhou 12345 hotline on the spot. Two days later, the director of the local police station called back to verify the situation and said that all local hotels in Zhengzhou recognized electronic ID documents, and there was no requirement to pass this mini program for authentication. During the Spring Festival, when I drove to Luoyang, Henan, Wuhan, Hubei, and Changsha, Hunan, I checked in directly with my electronic ID card. Only this hotel had additional requirements. The hotel said it was a police requirement, but the police said they didn't require it. We can’t judge the specific situation, but it does feel very bad!

The comprehensive design of the hotel is very complete, and the IP culture and cultural details are very rich. It is worth staying and experiencing. The comprehensive design of the hotel is very complete, and the IP culture and cultural details are very rich. It is worth staying and experiencing.

The hotel environment is very good and new, with a new Chinese style and the rooms are large. However, check-in at the front desk was very slow in the middle of the night, and the hotel breakfast had very few varieties. There is a complex around the hotel, which is more convenient for eating, and the surrounding lighting is beautiful

The location of the hotel is relatively secluded, but not bad. It is very close to Zhengzhou East Railway Station, about ten minutes' drive. I specifically chose this hotel for this New Year's Day trip, mainly because it is newly opened and the facilities are very smart. When I take my daughter out to play, it is five-star or above. I will choose a hotel with a relatively new year of operation, so the facilities are also very new. Quality and hygiene when raising children must come first. The new Chinese-style decoration style is very meticulous. We upgraded the room type for free. The room is spotless. The room is large and spacious. It looks like it is newly opened. It is very good and very high-end. Although the bathroom does not have a bathtub, it is very large. The smart toilet does not require opening or closing the lid, and it flushes automatically. It is warm when you sit on it in winter. My daughter does not want to get down and wants to sit on the toilet all the time, haha. Our room on the 24th floor had a great view, and we also saw fireworks in the distance outside the window on New Year's Eve, which added to the atmosphere. There is no phone in the room, all smart phones are used to call the front desk. Let’s talk about a few shortcomings: 1. Didn’t help us with our luggage when we checked in 2. I ordered takeout the night before I left. There were probably too few robots and it was delayed in delivering it to the room. In the middle of the night, I had no choice but to run down the hall with my daughter in bathrobes and pick it up myself. Can there be a few more robots? 3. There is no manual way to wash clothes. We can only go to the self-service laundry room on the 24th floor. It is too troublesome, so we did not wash it. I hope that manual laundry can be done. In the five-star hotels where I stayed before, the waiters came to the room to pick up the clothes, wash them and deliver them to me. Qian Na did not do this well and hopes to improve. 4. The hotel does not provide children’s toiletries, bad review 5. There is no pick-up and drop-off service, which is not good Secondly, due to time constraints, we did not experience the hotel's buffet breakfast, so we don't know how it was. 6. The food delivery service in the hotel room ended too early. We wanted to order a fruit plate in the evening, but the front desk informed us that the restaurant had already closed. We were very disappointed. The menu items on the bedside table are not very expensive, and the fruit plate is only 18 yuan. However, the timing of this service is a bit disappointing. If you want to eat at night, you can only take out. Should this food delivery service be improved and adjusted? Isn’t it good to be anxious about the guests’ concerns and meet their needs? Facilities: Brand new, smart Hygiene: very good, clean and tidy Good environment Service: Individual service items need to be improved

The hotel is very good, the whole check-in process was pleasant, and the front desk service was attentive. The layout of the room is very elegant. The lighting is good, bright and quiet. All facilities are complete, towels and quilts are also very clean, and the room is meticulously hygienic. When it snows, the lake view is very beautiful. Highly recommended! ! !

The room is super quiet! The environment is very good! The service is very considerate and the waiters are very knowledgeable! Say hello to every customer you see! And the lady at the front desk was very patient, always smiling when I asked questions, and solved some of my questions in a timely and effective manner! The room is large and very comfortable. I mainly like the quietness. I didn't expect that the waiter arranged for me to go to the inside.