Lai Fung Hotel, Siu Lam, Zhongshan Reviews

Customer service are friendly and helpful Clean Housekeeping got ambience musiic ,while shower , relief fatigue Automatic curtain

***It’s so disgusting. The mattress actually has my aunt’s blood or my mother’s blood.

1. First of all, there was no parking space. I repeatedly communicated with the front desk and said that I couldn't find a parking space after circling the underground parking lot for 3 times. I asked how to solve the problem. I was told to park in a paid parking lot outside, which costs 40 yuan a night. When checking in, I told the front desk that if you don't properly solve the parking problem, I will definitely leave a negative review and complain. It turned out that the two staff members were indifferent. 2. I was woken up by the KTV next door at 3:30 in the morning. I wonder if it was because there was no sound insulation or the surrounding environment was too bad? 3. I informed the staff of the negative review during check-in time. Since you don’t care about the negative review, I also hope that after I give my true feedback, you will not harass me and ask me to delete the negative review.

Are the room rates all standard? Why did I pay for a deluxe room but only get a regular room with half the size of the windows?

The hotel's bedside power bank deducted fees randomly but failed to use them. More than a month later, 199 yuan was deducted for no reason. It's really a headache for the hotel to cooperate with such an unscrupulous merchant!

The bed smells like feet and sweat

To give one point for environment is to be honest. This is also the worst stay experience I have had in recent times. The room is on the ninth floor. In the chess and card room downstairs, I couldn't sleep normally at night, the sound was too noisy. After two communications, they helped me change rooms, but I was still disturbed by the sound of the KTV. As a result, I couldn't sleep peacefully all night. The smell in the room on the 12th floor was too strong when the air conditioner was turned on. I really question how a chain hotel can be so careless about the details of customers' check-in. If the consumers who book the hotel do not have high requirements for sound, then It doesn't matter, if you pay attention to sleep quality, you still need to be cautious. The front desk service is still OK.

I came here on a business trip and booked this nearby Lavande hotel. The surrounding area is dirty, the roads are narrow, numerous and messy, and the parking lot and elevators are in poor sanitary condition. The room is quite comfortable, just sleeping is no problem.

Service needs to be improved

親朋好友到訪我都是安排他們入住麗楓酒店，連鎖大品牌值得信賴！工作人員服務態度好，環境不錯，樓下就有kfc和商場，步行街。。。值得推薦。

房間寬敞，服務態度好，設施完善，附近KTV唱歌吵雜，影響休息。過年期間餐廳不提供早餐，衹提供牛奶、麪包、水果，剛好早上沒有食用，晚上打開一看，提供的牛奶有兩支已經過期了🥵🥵🥵

巳連續多次入住这酒店，批評也批過，可以赞赏的地方也赞過，前台也是那么友善，唯獨應对客人方面還是没改進，一些簡單白話(廣東話)也應付不來，作为一所生意不俗的三星酒店是否给員工增值來滿足客人需要，值得赞是15楼工作的幾位員工大姐，熱誠服務態度令人像在家裡一樣，，，

這是續住了吧！因為對這家酒店很滿意 於是原本要換個地方的 還是決定選擇這家再住一晚 酒店服務人員態度很好 房間寬敞乾淨 連打掃房間的大姐都很有禮貌及親切問候！必須好評推薦！

친구 결혼식 참석차 이용했읍니다 바로 옆에 야시장이 있어서 중국로컬체험은 정말 지리적으로 좋은 곳입니다 그와 반대로 야시장이 늦게까지 열려서 조금 시끄럽다는것은 단점