Visionapartments Cramerstrasse 2-6 - Contactless Check-IN

It's a pity that there is no elevator in the building, and we have to climbed up 3 floors with heavy luggage. Heard some people yelling in the middle of the first 2 nights.

Easy walking to various locations. We had 4th floor apartment - some angled ceilings and a long way to haul luggage, but otherwise comfortable enough.

It is a great place to stay in Zurich, in an awesome location

Heating was not working and was replaced by a single old and smelly electric heater. Sink was blocked on arrival (complained and was fixed). Showing wear and tear all over (stained kitchen, marked floors). Pretty depressing decoration and not corresponding to photos.

Decent studio. Not really like The photos. Clean enough and done the job. Good location. Would book again.

A good choice. The only negative is no aircon in 37c summer heat. Other than that i wouldnt have a problem recommending the flat.

I've stayed in 2 Vision Apartments buildings in Zurich recently, compared to the other (Wolframplatz) this one is clearly older and not as well maintained. They use a self-check in process and seems to outsource all customer service. Fine in principle, terrible when you have issues - which you will. A few of many examples: I paid for a parking spot but someone was in it, so they moved me to a spot 15 minutes walk from the apartment. For the next few days I received additional confusing charges and invoices because of the change. I also tried for over a week to get them to give me hand soap in the bathroom (shown on the inventory list!). I ended up just buying one because they couldn't work it out with the cleaning staff, who are the only staff on-site and no one can seem to properly contact. Overall the apartments are OKish, but for this price you shouldn't have to deal the company's internal communication issues. I've wasted hours of my life calling them repeatedly asking for the same things over and over.

Everybody was very friendly and extremely helpful, apartment was nice and very clean and good value for money. The only negative was that the bed was broken so the first night was not the best but it was fixed as soon as I reported it. I definitely would recommend it.

Nice location. It had everything needed for a quick stay