I had a wonderful stay at this hotel. The staff were warm, attentive, and always ready to help, creating a welcoming atmosphere from the moment I arrived. My room was clean, comfortable, and well-maintained, with all the essentials provided. The facilities were impressive, especially the dining area and overall cleanliness throughout the property. Location was convenient, making it easy to explore nearby attractions and access transportation. Breakfast offered a good variety and everything tasted fresh. Overall, the hotel delivered great value for money, and I truly enjoyed my time here. I would happily return and highly recommend it to others.
Very nice and clean. The public bath is a plus for travellers who wish to have one in an urban area. The cost per room per night is also very attractive!!!
Excellent hotel, the dinner is delicious with a wide range of choices of high quality food, particularly seafood. The room is modern, spacious and comfortable. Onsen facilities very good. Shuttle buses to onsen town and railway stations very convenient.
The room facilities are complete, and it's not cold indoors even in winter. The front desk service is professional. The hotel's location is excellent, super close to Sendai Station for the Shinkansen, and very convenient for transportation, shopping, and dining in the surrounding area.
Excellent! The hot springs were very comfortable. It's right next to Sapporo and the morning market station, with plenty of shops around. There are also many convenience stores nearby, and the hygiene was good.
This hotel is a 10-minute walk from Sendai Station, with four or five convenience stores nearby. It's also very close to the Sendai Morning Market, and there's a free observation deck on the 30th floor of the building next door. Right outside the hotel, you'll find a wide variety of restaurants, including ramen shops, Chinese restaurants, and Japanese diners.
The lobby has a style reminiscent of the early 20th century, and the rooms are very well-maintained and feel new. The bathtub is large, and a particularly great feature is how fresh the air in the room feels; you won't feel stuffy even after spending a long time there. The windows on the 8th floor can also be opened. The only minor drawback is that the room lighting is a bit too bright and not very soft. Both the mattress and pillows are very comfortable, and the front desk staff are highly professional. The beverage vending machine prices are also cheaper than what you'd typically find at other hotels.
Although the drive up the mountain was a bit challenging, the environment upon arrival was beautiful. The front desk staff spoke Mandarin very well and arranged an excellent room for us. After checking in, we headed to the restaurant for dinner. The buffet offered a wide variety of dishes. After dinner, we went to the hot spring area. Besides the public bath, there were also private hot springs, which we thoroughly enjoyed! 😎
Breakfast was also very rich and plentiful. After eating our fill, we soaked in the hot springs for a bit longer. We even took some photos before leaving to capture the wonderful memories!
Location a little away from the centre, no that easy to get to but in a quiet residential area. Very friendly staff with good service. Also allowed to leave baggage after check in. The lady who helped with that also had perfect English. Unfortunately I ended up at a time where the prices were extortionate due to some event happening but this was the most affordably priced option without sacrificing too much, also one of the very few with rooms available at that time too. Happy with this and would recommend if you don't mind a bit of distance to the centre.
Just a 5-minute walk from the JR station. The front desk staff were really enthusiastic and even upgraded our room! It came with a massage chair, which was super comfortable. The room itself was quite spacious, and the hotel facilities were new and very clean. The only downside was the lack of a hot spring, which was a bit of a miss.
The hotel is conveniently located near the station, making it very easy to travel around the area by bus, subway and train. It is also within walking distance of several shopping malls, which is perfect for shopping or dining out.
In addition, all the essential amenities are available, the facilities provided meet basic needs, and everything is easily accessible. Overall, we we have a present stay.
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GGuest UserExcellent! The hot springs were very comfortable. It's right next to Sapporo and the morning market station, with plenty of shops around. There are also many convenience stores nearby, and the hygiene was good.
GGuest UserJust a 5-minute walk from the JR station. The front desk staff were really enthusiastic and even upgraded our room! It came with a massage chair, which was super comfortable. The room itself was quite spacious, and the hotel facilities were new and very clean. The only downside was the lack of a hot spring, which was a bit of a miss.
GGuest UserThe hotel staff were incredibly helpful, and even the cleaning team offered warm greetings, creating a very pleasant atmosphere throughout. The amenities were plentiful, and above all, the room was spotlessly clean. What truly impressed me was that the room came fully equipped with ReFa brand essentials: a straightener, curling iron, hairdryer, and even a ReFa shower head – it was absolutely fantastic! The excellent location was another huge plus, with plenty of shops and restaurants nearby, which was incredibly convenient.
GGuest UserLocation a little away from the centre, no that easy to get to but in a quiet residential area. Very friendly staff with good service. Also allowed to leave baggage after check in. The lady who helped with that also had perfect English. Unfortunately I ended up at a time where the prices were extortionate due to some event happening but this was the most affordably priced option without sacrificing too much, also one of the very few with rooms available at that time too. Happy with this and would recommend if you don't mind a bit of distance to the centre.
Ttraveller_eyscI had a wonderful stay at this hotel. The staff were warm, attentive, and always ready to help, creating a welcoming atmosphere from the moment I arrived. My room was clean, comfortable, and well-maintained, with all the essentials provided. The facilities were impressive, especially the dining area and overall cleanliness throughout the property. Location was convenient, making it easy to explore nearby attractions and access transportation. Breakfast offered a good variety and everything tasted fresh. Overall, the hotel delivered great value for money, and I truly enjoyed my time here. I would happily return and highly recommend it to others.
GGuest UserI am so glad I chose Komatsu-kan during my stay in Matsushima. The receptionist was friendly and very helpful. When I told him I am a vegetarian, he kindly informed the kitchen to exclude animal flesh and seafood from my meal. (Usually, hotels ignored my food request, or they just gave me tofu and pickles for my meal.) The next morning, I was so surprised to see my breakfast. I loved the fresh salad, steamed vegetables, over-easy eggs, chawan-mushi, and the pickles even tasted better than before.
Then the room surprised me with the pine tree and the beautiful sea view. The next morning I woke up at 4:45 to see the sunrise. Just from my room, I could see the sun slowly rising from the other side of the sea. Stunning! I really enjoyed the little Me time here.
Actually, this hotel is well-maintained, and that helps raise the value of it. I also love the fresh little flowers right next to the washing basin. And the people working here are quite ya-sa-shi. They are kind and gentle. Generally speaking, this is a nice place worth staying and relaxing in.
Cch.bWe stay here for two consective years and the main reason is their breakfast buffet which is not a huge line but they had every local famous items to offer, one of the best breakfast with variety of local choices for guest to enjoy with proper menu rotation. Easy access from Sendai station, walking distance to Sendai Station, Bus stop, Aeon supermarket, Montbell shop, lots of nearby local restaurants, family mart and 7-11. coffee capsule machine available at lobby from afternoon time onward.
KKeith077852Very nice and clean. The public bath is a plus for travellers who wish to have one in an urban area. The cost per room per night is also very attractive!!!
GgoldkidJust a five-minute walk from Sendai Station, this hotel boasts charming, traditional architecture. The top-floor public bath is particularly amazing, and the breakfast offers a great variety. I absolutely recommend it and will definitely stay here again on my next trip to Sendai.
GGuest UserThe rooms were a bit old, but the hot springs were decent, and the price was good. The breakfast and dinner buffets were also quite nice. There's a late-night bar, but we don't drink so we couldn't really enjoy it. It would have been even better if it stayed open until 11 PM.
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