I enjoy place staff cleanness. Reception car parking AlhamdulilAllah good very nice not feel like old murree staff good bed washroom all good. I recommend in this budget very nice property.
Apart from the old hardware in the room, everything else is very good! The whole building is very local and historical! Dinner in the hotel restaurant in the evening with local singers performance appreciation, it is also a very good experience!
The size of the room is neither too big nor too small. It is just right. The bathroom is separated. There are many types of breakfast, especially desserts and cakes. There are also a lot of people. Overall, it is not bad.
Excellent 5 star hotel with exceptional staff. I had the pleasure of a young lady from guest relations help me with an internal flight ticket issue I had, and she also helped me book some business class coach tickets to Islamabad showing me considerable care.
All the staff are kind and courteous and will do the upmost to help hotel guests.
Rooms are well appointed and the beds are very comfortable.
Gym was large with good equipment for cardio weights., whilst the pool was perfectly temperature controlled.
I genuinely was surprised and impressed with how good this hotel is and I would definitely go back in a heart beat.
I stayed another night. Everything is ok. Room service was a bit too instrusive with excessive and unnecessary knocking on the door for questions (especially when I am a woman staying alone in the room). Otherwise all good. Breakfast was a plus.
Hotel near Gulberg,Lahore50% of visitors choose this area
BBobbi2022.08.09
The room service and laundry were really efficient. Although they have some run down older rooms, there are also large beautiful rooms available with hairdryer and wardrobe. The air conditioner worked well. The breakfast was decent. The downside was no hot water.
Very good service
Polite staff happy with the service my mumin and the team fully trusted and worth for the money given
The coffee was complimentary super taste coffee
Actually a nice hotel but the food was either good or very bad not very helpful when I wanted to change my booking I was also lied to when I asked for the manager
Yes, I go to this place every year. If it's not for business, I won't go there. Chinese are not allowed to go out unless they arrange a bulletproof car + security. Otherwise, they can only be taken to the hotel. It was boring to death. I couldn't stand it after staying for 6 days, so I changed my flight ticket and left early.
42 reviews
7.5/10
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8.4/10
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IImran LondonExcellent 5 star hotel with exceptional staff. I had the pleasure of a young lady from guest relations help me with an internal flight ticket issue I had, and she also helped me book some business class coach tickets to Islamabad showing me considerable care.
All the staff are kind and courteous and will do the upmost to help hotel guests.
Rooms are well appointed and the beds are very comfortable.
Gym was large with good equipment for cardio weights., whilst the pool was perfectly temperature controlled.
I genuinely was surprised and impressed with how good this hotel is and I would definitely go back in a heart beat.
GGuest UserThe hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldnโt change. Thatโs is fine not to change due to fully booked but they didnโt do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didnโt do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didnโt hear anything from Mr.A and Mr.B didnโt know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didnโt give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didnโt inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didnโt react anything about the notice issue at all and next day they didnโt inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.
GGuest UserActually a nice hotel but the food was either good or very bad not very helpful when I wanted to change my booking I was also lied to when I asked for the manager
MMohamed AboothahirVery good service
Polite staff happy with the service my mumin and the team fully trusted and worth for the money given
The coffee was complimentary super taste coffee
SShehroz1I waited more than 30 minutes for check-in even though they told me it would be ready at 3 PM. The apartment was still not prepared, and it felt like we were not treated as guests at all. At check-out, they asked us to stop and wait again because they needed to inspect the apartment before letting us leave. Because of this delay, I ended up missing my flight. The whole experience was extremely frustrating and disappointing.
MMustafa M MalikI enjoy place staff cleanness. Reception car parking AlhamdulilAllah good very nice not feel like old murree staff good bed washroom all good. I recommend in this budget very nice property.
DDongnanyalaonanrenYes, I go to this place every year. If it's not for business, I won't go there. Chinese are not allowed to go out unless they arrange a bulletproof car + security. Otherwise, they can only be taken to the hotel. It was boring to death. I couldn't stand it after staying for 6 days, so I changed my flight ticket and left early.
AAnonymous UserI stayed another night. Everything is ok. Room service was a bit too instrusive with excessive and unnecessary knocking on the door for questions (especially when I am a woman staying alone in the room). Otherwise all good. Breakfast was a plus.
ไพฏไพฏApart from the old hardware in the room, everything else is very good! The whole building is very local and historical! Dinner in the hotel restaurant in the evening with local singers performance appreciation, it is also a very good experience!
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