The hotel boasts an excellent location with plenty of dining options nearby. The hotel itself also has a restaurant. The rooms are comfortable, featuring both a bathtub and a shower, and the air conditioning works great. The Wi-Fi signal is also very strong.
This is an older hotel. Although it was renovated in 2018, some rooms were still undergoing renovations during my stay, and the facilities genuinely show their age. I was given a room on the 19th floor, despite specifically requesting the 31st floor when booking. At check-in, the hotel lobby informed me that the higher floors were under renovation, which was not communicated to me at the time of booking and felt a bit inappropriate.
On a positive note, the housekeeping staff's service-mindedness was excellent and deserves a special mention.
1. The hotel offers free parking. I arrived around 3 PM and was able to check in immediately. The staff was efficient, but a 1000 MOP deposit was required, which could be paid via Alipay. The hotel also provides USB charging cables, which was a thoughtful touch.
2. The toiletries smelled pleasant. I enjoyed a soak in the hot tub on the terrace in the evening; it offered excellent privacy. There was even a thermometer nearby to monitor the water temperature, making it much more enjoyable than a public pool.
3. There's a large shopping mall downstairs, which was perfect since the weather wasn't great during my stay. I didn't have to go far for entertainment or shopping. Breakfast was at the Swan Lake restaurant, which had delicious food and a great ambiance for photos. I definitely made the right choice.
The facilities here are incredibly comprehensive, and the concierge service is top-notch. From the moment we stepped out of the car, everyone was so welcoming and guided us every step of the way. They even have a fun check-in game, though our time was a bit too short to complete all the tasks – we'll definitely have to come back for that! The hygiene was impeccable, and the ambiance can only be described as opulent and very British. We ordered breakfast in the hotel, and the service was outstanding; the service fee was absolutely worth it. The breakfast portions were huge; my child and I couldn't even finish it all. The family room was incredibly comfortable, and my child was thrilled with the complimentary small toys. I spent ages choosing a hotel and saw a lot of negative reviews, but after actually staying here, I honestly have no idea where those bad reviews came from. Shopping is super convenient, and there's a free hotel shuttle to other places. They even thoughtfully tell you the shuttle times. The lady who checked us in was exceptionally beautiful and gentle. After we finished the check-in process, she even walked us to the elevator, afraid we might get lost, and introduced us to all the hotel's offerings: where to eat, where to shop, and where to catch the bus for excursions, including the bus schedule. All in all, it was a truly delightful trip. Macau gave us so many surprises, and my only regret is not staying longer. Next time, I'll definitely allocate more time to Macau. It's so clean everywhere and perfect for quietly appreciating your surroundings and unwinding. I've already shared my itinerary with my colleagues at work, and they've decided to follow my route! The hotel environment is excellent, and the bathtub was very clean. After a quick rinse, my child played in it for two hours and had a blast. Both the children's bed and the adult bed were very comfortable, and the soft pillows were great – they even have specific ones for sleeping and for leaning against. As for power outlets, they were all standard mainland China plugs, which was great. I had even bought an adapter, but didn't need it in either Hong Kong or Macau; Hong Kong hotels provide them, but in Macau, you can plug directly in. My stay at The Parisian this time was fantastic, looking forward to the next visit! Because I had to take a ferry back to Shenzhen and wasn't sure how to get there on my first visit, I called the front desk. They transferred me to the concierge, and everyone was incredibly enthusiastic and detailed, better than many apps. All my questions were answered. I called the front desk several times, and they were always so detailed and resolved all my issues. Loved it! Thank you!
The hotel was a great value on a Saturday night, and having fast-food restaurants downstairs was very convenient. The room was much bigger and better than it looked in the pictures. You have to shower in the bathtub, though. The location is good, close to attractions, and there are plenty of taxis right next door to go to Taipa.
Overall, the Grand Lisboa Palace Macau offers a great experience. The rooms are spacious and brand new, with elegant New Chinese-style decor. The garden is also a beautiful spot for photos. The butler service is attentive and responsive, and the breakfast offers a wide variety of choices. Its location is a bit off the beaten path, so transportation primarily relies on the shuttle bus. Check-in can be a bit slow during peak hours. However, it offers good value for money and is highly recommended for a vacation stay.
Two tickets to Studio City Water Park: No queues at all! The experience was fantastic, with lots of indoor and outdoor attractions. The water coaster offered a great sense of weightlessness, and the big wave ride was also a lot of fun. The water was exceptionally clean and indeed kept at a constant 30 degrees Celsius, making it perfect for summer splashing.
Cleanliness: The place was spotless, with sparkling clean windows. The room wasn't huge but had everything you needed: a desk, coffee table, and bedside tables – small but perfectly formed.
There's a food court right downstairs, which is super convenient for eating and drinking.
The hotel is very close to the Jockey Club MTR station, which has a direct link to the airport, making transportation super convenient. It's also easy to get to the Venetian and Galaxy resorts, as well as the A-Ma Temple on the Macau Peninsula.
The rooms are clean and offer good value for money.
Downstairs, there's a local community area with plenty of amenities, giving it a lively, authentic feel. The restaurants nearby are also quite good.
First off, the room was absolutely massive! In Macau, where space is a premium, the W really isn't shy about giving you room to breathe. We could spread out our suitcases without them getting in the way, and there was a separate lounge area with a super comfy beanbag chair. The bathroom had dual sinks, and the shower was incredibly spacious too. But what really blew me away was the night view from the window! We were on a higher floor, right opposite the bustling Taipa district. When the lights came on at night, it was like the whole city transformed into a dazzling galaxy – the '8' Ferris wheel at Studio City, the Parisian Eiffel Tower... it was all there. Turning off the room lights and sitting by the window, watching the trails of car lights, felt truly magical and made for some amazing photos! And I have to rave about the breakfast! I honestly didn't have high expectations for hotel breakfast, but I was completely won over by the seafood congee. The congee base was incredibly smooth, and they were incredibly generous with the fresh prawns and scallops – I had three bowls! There was also freshly made wonton noodles with perfectly springy bamboo noodles. They even had Portuguese egg tarts and Serradura (sawdust pudding), so breakfast felt as satisfying as an afternoon tea.
A good hotel at an affordable price with a very good location. The center of old Macau is very convenient to walk. I would like to mention the excellent cuisine, the breakfasts and dinners are good enough. The disadvantages are: the hotel is very worn out, in our room there was a slight smell from the sewage, also water leaked from the shower hose, which made the water pressure poorly regulated, the hinges of the doors in the closet creaked more than your grandmother. And of course the lack of bottled drinking water- as many people note. The service was out of a surprise, as we noticed that a child was having a birthday, and as a nice bonus, we were given two apples and an orange. I'm sure you would have received more treats in a school cafeteria. Overall, it was a decent stay if not compared to other 5stars hotels.
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Outstanding
The room is very clean and comfortable. The staff are very friendly and nice.
A very pleasant and memorable stay at The Parisian. The location is good as it links to other hotels and shoppes. The room is clean and with fantastic view of Eiffel Tower just in front of our room. The service is excellent especially by Anthony who served us with sincere and caring. Overall, this is so far our best stay and me and my wife had an unforgettable 10th year anniversary at The Parisian.
✨ An Unforgettable One-Night Stay, Perfected by Shirley's Kindness! ✨ ⭐⭐⭐⭐⭐ Where do I even begin? My one-night stay at the Grand Lisboa Palace was nothing short of spectacular, and it was all thanks to a truly magical start at the front desk. From the moment I walked into the breathtaking, art-filled lobby, I knew I was somewhere special. But the true highlight of my entire trip was being greeted by Shirley at the check-in counter. 🤩 Her warm, genuine smile immediately put me at ease after my journey. Her English was flawless, and her manners were absolutely impeccable – she is the epitome of grace and professionalism! To my utter delight and complete surprise, she kindly informed me that I had been upgraded from a Deluxe Room to a suite! 🥳🎉 This wasn't just a simple room change; it felt like being handed the golden ticket to an entirely new level of luxury. Thank you, Shirley, for your incredible generosity – you are a true asset to the Grand Lisboa Palace and the reason my stay was so memorable! And what a suite it was! 🏰 The room was staggeringly beautiful, blending modern luxury with intricate Portuguese-inspired details. The space was massive, the bed was a cloud ☁️, and the marble bathroom with its deep soaking tub was pure bliss. 🛁 The panoramic views of Macau from the window were the cherry on top! 🌆 Beyond the incredible room, the hotel itself is a destination. The architecture is a masterpiece, like a modern European palace. I spent time just wandering the halls, admiring the stunning art installations and the majestic, crystal-domed atrium. It’s a feast for the eyes! 🎨✨ While my stay was short, I made sure to enjoy their wonderful facilities: · The Indoor Pool: It is absolutely beautiful! 😍✨ So serene and elegant, with a classic design that makes you feel like you're swimming in a luxury spa. The perfect place to relax and unwind. 🏊♀️💫 · The Grand Buffet: The breakfast spread was incredible – a global journey for the taste buds with so many fresh, high-quality options. 🍳🍣🥐 · The Spectacle: Just being in the complex felt grand and exclusive. It’s more than a hotel; it’s an entertainment and art empire. I truly did not want to leave. From the world-class facilities to the stunning design, every detail was perfect. But it’s the people who make a place unforgettable, and Shirley’s kindness at the front desk set the tone for a perfect 5-star experience. I cannot recommend the Grand Lisboa Palace enough and I am already dreaming of my next visit! ❤️ #GrandLisboaPalace #MacauLuxury #SuiteUpgrade #BestService #ThankYouShirley #LuxuryStay #IndoorPoolBliss #SJM
I had a wonderful stay at the Morpheus, the architectural and interior design was extraordinary. The futuristic feeling on the space was balanced with the natural light during the day, and lighting at night was beautiful. The service was excellent, all staffs were friendly and helpful, special thanks for the front operation staff Samuel who gave me a brief tour of the building. I had a great time and will definitely stay at the Morpheus again.
We celebrate here my daughter 8th birthday and the room was so big and the balcony view was do good. Love their services from check in up to check out.
Brian was very warm and friendly. He has helped with early check in and upgraded us to the suite room. The room was spacious and the view was great. The breakfast was yummy with lots of choices. Overall, highly recommended and will surely come back again.
We enjoyed our stay so much! Starting from the people in the lobby that are so so accommodating and always ready to listen to our queries. Food is nice, place is so relaxing. Another day off well spent for us!
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