The hotel located near the SKA Mall and Living World around 15 mins walking. The staff was friendly and accomodating. The check in process was fast and they allowed early check in. The room was spotless, had a nice view (need to request for higher floor), good water pressure, the AC was cool enough and the bed was so comfy. The breakfast offered a lot of variety and decent. The only down side was the check out process took so long. Hope they will improve the check out process and make it fast and convenient. Overall, a good stay.
The hotel is very old no security measurement. All level can access no need access card.
Breakfast is below standard don’t expect much.
The spa is great. Good for relex.
The room is comfortable, clean. Overall, the hotel is really good, especially if you bring children. There is a children's playground and a swimming pool.
Everything is okay except for the aircond. Not cold at all. ask the hotel to come check for it, no action taken. only at night time after few time asking to check then the technician came over to check. yes. just check only. after that still nothing. everything is great. but because of that A/C, experience was abrupt a bit. from 10/10, goes down to 7/10. yes just because of aircond. I stay at the most expensive room. but service for that was total out. for new guest, make sure you be strict with the hotel. if no action taken within 1hr, u may consider change another room or hotel.
There is some upgrade on their tv’s, near wingstop. Would be great if deposit can be paid by card, so you guys didn’t need to tell us, the customer, to get the cash from ATM’s outside the hotel. Just imagine, you came across the island, come to hotel, and sent back to outside just to get a money for deposit? Fr dude
Here are a few points I'd like to highlight:
1. There was a leak in the hallway on the 6th floor, which made it unpleasant to walk through.
2. The breakfast selection needs more variety.
Very Good
250 reviews
8.5/10
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8.7/10
Very Good
BBagusOverall, it was good, but the air conditioning wasn't cool enough and the soap had run out. The location is central, close to Pekanbaru Mall.
Rrikyputra88Here are a few points I'd like to highlight:
1. There was a leak in the hallway on the 6th floor, which made it unpleasant to walk through.
2. The breakfast selection needs more variety.
BbnprasetioThere is some upgrade on their tv’s, near wingstop. Would be great if deposit can be paid by card, so you guys didn’t need to tell us, the customer, to get the cash from ATM’s outside the hotel. Just imagine, you came across the island, come to hotel, and sent back to outside just to get a money for deposit? Fr dude
Aangelina jolieeeI was very impressed with my experience. The hotel's strategic location, just a few steps from the city center, makes it very convenient to get around.
The hotel staff was very friendly and helpful throughout my visit. They provide excellent service, always ready to help with a smile on their face. The room I stayed in was clean and comfortable, equipped with all the facilities I needed. The hotel facilities also deserve a thumbs up. Their swimming pool and fitness center ensured I stayed active during my stay. Breakfast in the hotel restaurant was also excellent, with a wide choice of delicious food 💯💯
GGuest UserThe room is comfortable, clean. Overall, the hotel is really good, especially if you bring children. There is a children's playground and a swimming pool.
HHibri SyakiranEverything is okay except for the aircond. Not cold at all. ask the hotel to come check for it, no action taken. only at night time after few time asking to check then the technician came over to check. yes. just check only. after that still nothing. everything is great. but because of that A/C, experience was abrupt a bit. from 10/10, goes down to 7/10. yes just because of aircond. I stay at the most expensive room. but service for that was total out. for new guest, make sure you be strict with the hotel. if no action taken within 1hr, u may consider change another room or hotel.
DDoan Vu NghiThe Grand Zuri Duri is an excellent hotel that offers great comfort and high-quality service. The rooms are clean, spacious, and well-maintained, ensuring a pleasant stay for guests. The staff is friendly, professional, and always ready to assist with any needs. The hotel’s facilities, including the swimming pool and gym, are well-equipped and add to the overall experience. The restaurant serves delicious food with a good variety of options. Whether for business or leisure, Grand Zuri Duri provides a relaxing and enjoyable stay, making it one of the best choices in the area.
AAsepAlways a top-notch and satisfying experience when staying here. It's comfortable, clean, and centrally located, making it super easy to get anywhere.
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