The service and amenities of The Hilton Garden inn Lucknow are totally worth it. Breakfast was great and so was the pool. The rooms were squeaky clean and the staff was quick to serve. Great experience.
I had an exceptional experience at this 5-star hotel! From the moment I arrived, the warm Indian hospitality was evident. The welcome was grand, complete with personalized touches that made me feel instantly at home. The staff were incredibly friendly and attentive, going above and beyond to ensure every detail was perfect.
A special thanks to the manager, who graciously accommodated my late check-in without any hassle—such flexibility is rare and truly appreciated. The service throughout my stay was impeccable, with everyone genuinely eager to assist. If you're looking for a luxurious stay with outstanding service and a personal touch, this hotel is an absolute must-visit!
Nice environment, swimming pool, good staff attitude, friendly reception, good breakfast in the restaurant, rich variety, room facilities are a bit old, others are good.
Nice place, very convenient for the Taj Mahal and nice view from the roof terrace. Rooms were nice and seemed clean, and 24 hour reception always there. Was an easy walk to the Taj in the morning ~ 10 minutes
I arrived at the hotel early in the morning (between 10-11 AM) and they let me use the pool right away, and I was able to check in early very quickly. The welcome cookies were delicious too!
The room felt a bit dated, but it was neatly organized, so there were absolutely no issues using it. Especially the bedding! Hilton's bedding is always great, after all.
And the manager who tidied up the room was very friendly. Whenever I asked for something I needed, they promptly took care of it.
The pool water was a bit chilly, but it was great to be able to swim from early morning until late at night, and I also appreciated having a steam sauna.
The breakfast and dinner were more traditional Indian cuisine than Western, so at first, I wondered what to eat, but everything was clean, and I didn't get sick after eating.
There's also a souvenir shop, and they sell good products without significantly overcharging.
The location was also great; it's a 10-minute taxi ride to the Taj Mahal or a 40-minute walk, which was perfect for getting around during the Holi festival. It's on a main road too, so it didn't feel dangerous.
It was very nice service, beautiful smelling annd clean lobby, corridors, rooms and live sitar music during breakfast. The pool, the bar, everything was very cool.
Great location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
Great location. I literally just walked to Taj Mahal from here. This was my biggest room in all my 3 hotels travelling through India solo. I think that they gave me the more modern and recently renovated room because I read some bad feedbacks regarding this hotel being old and that it needs renovation. Also it has a view for Taj Mahal at the rooftop. I didn't expect that because they did not advertise it openly in there postings.
We had booked Renaissance via Trip.com and the hotel hospitality was worth appreciation. The breakfast lunch and dinner were a treat to taste buds. The staff was cooperative regarding any service demanded. It's a place worth coming again...
Amazing
73 reviews
9.5/10
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7.5/10
SSrideviHotel is good with all amenities near by
But service very very bad or did not expect this from this hotel
Very very very slow service n does not respond until 2 nd call
Check out cleared but nobody come to help with the luggage even though it was mentioned they will send the support person in 5-10mins n until second reminder reception did not bother to send the guy.
After the breakfast nobody there to respond what we need even mentioned they were little reluctant the 2 ladies( one in white shirt n other in red shirt) in the breakfast section. After couple of reminders we got what we need .
Thanq for the guys in breakfast session for their prompt response n attention for what is required for my 78years old mom n made her comfortable for her choice of food .
Food is good with all sorts of breakfast choices
Strange thing which I noticed first time is during check out reception place nobody bothered to ask how was the stay 😃 
Finally guys ( red)
GGuest UserDriver steals customer money!!! first of all, We had no big issues with Radisson Hotel Agra while staying there for three nights, but we have a story we like to share with future hotel customers to prevent what happened to us happens again to you. after Agra, our next destination is Jaipur, so we asked hotel travel desk to help us arrange car transportation to Jaipur, thinking hotel driver should be more reliable. the travel desk is working with agency called 707 Tours, and they booked a car and driver from Jaipur called Sameer-Travels. we requested stops before Jaipur, one is at Fatehpur Sikri, and second one is at Chand Baori stepwell. the first part of our journey was non-event, but at our last stop at Chand Baori, the driver told us bags were not allowed at the site, and he insisted that we have to leave all bags in his car and he would lock the car and it was safe for us. at the stepwell site, we noticed everybody else carried backpacks with no issue. after 20 minutes visit and back to the car, we noticed right away that our bags were opened and searched, we kept our money in three different places, and each place's money were missing some. the thief tried to make the steal un-noticeable but we noticed it right away. we confronted with the driver and he denied everything. we reported this to Radisson hotel, its travel agency and our hotel in Jaipur. We want to share our story so you will be more careful in your next India journey. I add two photos here for your reference.
JJaideep SinghNear functional hotel right next to the airport. Rooms are decent. Front office staff is quite lost and confused. Coordination between them and Food and Beverage team is also jinxed. Basically go, check in, don't ask for anything and don't talk to anyone, as anyway they don't listen, and all will be great. The junior team is very courteous and warm.
PPANCHALGreat location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
MMaestraViajarI stayed at this hotel to recover from a surgery I had. I ended up needing to cancel, because I didn't realize that Ghazibad was epically far away from New Delhi, and I was unable to care for myself after the surgery for a time. I was told by the hotel that they would submit to refund the cost of my stay (this did not occur). Additionally, when I checked out, they did not give me the final costs on my room, then they subsequently harassed me on Whatsapp until I was able to pay, all while attempting to heal from a major surgery, and I had to return to the hospital. As for the hotel, it is listed as 4 stars but it is more like 3. I chose the hotel for the beautiful amenities in the pictures -- it looks NOTHING like what is pictured. The staff is helpful, going out of their way to meet any need you have and the restaurant menu and breakfast buffet are good, albeit quite expensive. I also used room service, which at one time I was told they would not take my order, I had to come down to give the order in person. I would say this is a hit or miss hotel. The neighborhood surrounding the hotel is beyond unsafe and deplorable and I didn't feel comfortable AT ALL going outside, without risking my life and limb. I do not reccommend this hotel and would not stay again.
GGuest User(Good point)
Lobby is clean and nice
Good staff, good ***ners and good service
I checked in at 15:00, but I was able to check in normally even if I went to 12:00.
the restaurant is beautiful
The bed is soft and comfortable
Good laundry service
The pool is pretty clean. Not at a level where you can't swim.
Is there a breakfast buffet menu every day? change. I stayed 2 nights but it was nice to have a change.
(bad place)
I lost my friend's earphones in the room, but I couldn't find them. 2 hours after check out...
old hair dryer
Heavy construction noise during the day
Occasional power outages (recovers in about 1 minute, but often...)
Hotel facilities (rooftop, lounge, etc.) are lacking in some places
It feels old and deserted.
The view from the window is not good (surrounding ruins, etc.)
The breakfast bread is bad (croissants, donuts, etc.) and should be improved.
FFresh Prince HarithI had an exceptional stay at the Courtyard by Marriott in Agra, India. From the moment I arrived, the hospitality and service were outstanding. The hotel’s modern and elegant design perfectly blended with the cultural charm of Agra, making it a relaxing and luxurious retreat. The rooms were spacious, clean, and well-appointed, offering a comfortable and peaceful environment after a day of sightseeing.
One of the highlights of my stay was the impeccable service provided by the staff. They were always attentive and eager to ensure I had everything I needed, from the front desk to the restaurant staff. The food was another highlight – I thoroughly enjoyed both the international and local Indian dishes. The breakfast buffet was a delightful start to each day, with a great selection of fresh fruits, baked goods, and traditional Indian breakfast items like parathas and dosas.
The hotel’s location is also ideal, being just a short drive away from the iconic Taj Mahal. The rooftop pool offered a great view of the Taj Mahal, which was a perfect spot to unwind in the evening.
Overall, I highly recommend the Courtyard by Marriott in Agra for anyone looking for a combination of luxury, comfort, and exceptional service in this beautiful city.
PPoohpunMixed Experience – Impressive Views but Some Drawbacks
I recently stayed at this hotel and had a mixed experience overall.
Highlights
Spectacular City View: The view from the top floors is truly impressive and offers a beautiful perspective of the city.
Good Food Quality: The food served at the hotel is quite good, with a range of options to choose from.
Areas for Improvement
Expensive Dining: While the food is tasty, it is noticeably expensive, which may not suit all budgets.
Remote Location: The hotel is situated outside the main city area, making it less convenient for those who want easy access to city amenities.
Lack of Nearby Supermarkets: There are no supermarkets or convenience stores in the immediate vicinity, so plan ahead if you need essentials.
Overbearing Staff: After check-in, staff members unnecessarily follow guests all the way to their rooms, which can feel intrusive.
Excessive Security Checks: Security procedures are repeated multiple times, which can be inconvenient and make the stay less relaxing.
This hotel may appeal to travelers seeking great views and good food, but be prepared for higher prices, a less central location, and some unnecessary procedures.
GGuest UserThe interior was amazing. There were many paintings in the corridors and rooms, giving it a good old Mughal era atmosphere. The fabrics in the room were Persian and stylish. The toiletries and tissue containers were so nice that I would have bought them if they were for sale. I felt that the design was flawless down to the smallest detail.
However, although I included dinner and breakfast, the buffet restaurant was the same both times, which was disappointing as it didn't feel like the Taj. The restaurant was always noisy and lacked style, probably because there were a lot of families there, and it felt like it had been downgraded to a regular hotel. It may be unavoidable as it is a tourist attraction, but I wish the Taj would stay the Taj forever.
AAnonymous UserNice place, very convenient for the Taj Mahal and nice view from the roof terrace. Rooms were nice and seemed clean, and 24 hour reception always there. Was an easy walk to the Taj in the morning ~ 10 minutes
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