Service, staff and price…. Everything is perfect ! I’ve stayed at this wonderful hotel for four days and been deeply impressed by the hospitality and quality of the service the hotel has offered . Squeaky clean from inside out and housekeepers super helpful and accommodating! I will definitely come back in the future and recommend it to my friends coming to Shijiazhuang, China.
If I have to say anything needing improvement , I’d like to suggest that the hotel management be a little tougher on the guests half naked in the restaurant for the breakfast buffet. I understand they might just come out it the cozy and hot Sauna. However , public decency also needs to be observed and displayed .
By the way, I made a video clip on the half-naked male guest in the restaurant and the hotel employee standing on his side with a shirt in hands trying to convince the man to put it on . After posting it onto TikTok , it has more than 5000 views in two hours worldwide !
Hotel near Langfang Economic Development Zone,Langfang1.8% of visitors choose this area
Aaoe54302025.08.30
I stayed with my family for a short stay. The hotel's hardware and software were good, and the staff were friendly. Although there were a few minor issues, it was generally good. The breakfast was also plentiful, and the pillows in the room were very comfortable. Free parking is available, and the surrounding area is very convenient, with gas stations and supermarkets nearby. Shared bikes are also available along the roadside. It's also not far from the Langfang Museum.
Hotel near Wanda Area,Tangshan8.5% of visitors choose this area
__WeChat44190****2025.10.09
We had a slight hiccup during check-in, and traveling with a child, I really didn't want any unpleasantness. However, thanks to the excellent service from Peach 🍑, everything was resolved smoothly. They never shied away from any issues that arose, always trying their best to offer a discount or a small gift to make my child happy. Sometimes, a hotel's quality isn't just about one person's opinion; if everyone could be a bit more considerate of guests, InterContinental would probably avoid a lot of problems! The bunk bed mattresses could definitely be softer; they were really firm, but my child still loved them, oh well!
Nice Hot Spring Hotel is a really great place located in Huailai. From the moment I stepped into the hotel lobby, I was attracted by its luxury and comfort. The lobby is very beautifully decorated and full of artistic flavor. The hotel's hot springs are both indoors and outdoors, and there are many different pools to choose from, with different temperatures. The main reason is that there are few people and it basically feels like a private bath.
The service at the hotel is also great. The staff are very friendly and professional and always catered to my needs.
Overall, I thoroughly enjoyed my experience at Nice Hotel & Spa. This is a perfect place to relax and enjoy. I highly recommend this hotel to anyone who wants luxury and comfort.
We only stayed for 1 night but really enjoyed the experience. Due to the centralized heating system, our room was extremely hot and reached 29 degrees celsius even with the window open. We ended up calling the front desk at 4:30 a.m., and within 10 minutes, someone arrived with a large fan. She helped us set it up and adjust the temperature, and it quickly became comfortable enough for us to fall back asleep. Thank you for the quick assistance!
Hotel near university city area/Gold dream bay,Qinhuangdao1% of visitors choose this area
GGuest User2025.07.10
We very much enjoyed our stay. The hotel is conveniently located right by the beach and commercial areas. There are many restaurants and several convenience stores within walking distance. The staff are very friendly and helpful. Rooms are spacious and very clean. We tried two of the restaurants inside the hotel — one offering upscale Chinese food and the other seafood buffet, both were excellent. Will definitely choose Shangri-La again if we come back to Qinghuangdao in the future.
Hotel near Langfang Economic Development Zone,Langfang1.8% of visitors choose this area
DDongyidian662025.04.28
The hotel has been around for more than ten years, and it is still luxurious and classy. It is awesome~ The accommodation experience is also very good~ Five stars⭐ Definitely five stars~
🏡Environment: Clean, we used incense and brewed tea when we came back at night~ Cozy
(If you use a magnifying glass to look at it, there will be dust, but it is not necessary, right)
The rockery and water behind the restaurant, the pavilion path, stroll after dinner is too comfortable~
The breakfast is rich and delicious~
🏪Surroundings: It is ten minutes away from the Dream City of Red Mansions, which is very convenient. We booked a two-day double room, and the ticket plus accommodation cost 1599, which is very affordable (booked a month in advance)
🧡Service: Everyone I contacted was very good, from parking to entering the room for dining, they were smiling, polite and thoughtful all the way~ Especially Teacher Xu who took us to practice Ba Duan Jin in the morning (from 8 to 8:30 in the lobby garden), and it was she who took us to experience the hotel in depth~ Patient and professional, very good~ Oh, and the teacher is pretty, her hair is also black and shiny, so I concluded that exercising is good~
The origin of the name (德食茶香花乐), I experienced it one by one, and I also learned that there are often trainings here to cultivate the body and mind. Accommodation is only one aspect, and the main purpose is to cultivate the body and mind. Next time, I will experience it together with fitness and hot springs~
The girl at the front desk has room for improvement. For example, when I asked her to add a bottle of water, she refused and asked us to go back to the room and call 5566 to find the housekeeping department. Would it be better if I contacted her directly at that time~ I like the guy in the housekeeping department. He quickly brought four bottles of water. I am not afraid that you will not have enough teaヾノ≧∀≦)o There are 4 bottles~
🛋Room type: This time we stayed in Yiheju, Building A, and we will experience the Siheyuan next time😃
Wish you all a happy May Day~
Hotel near University Town/Chengde Wanda Plaza,Chengde29.5% of visitors choose this area
SShanzige2025.07.31
The hotel's location is superb, making it incredibly convenient to reach all attractions. The staff were exceptionally friendly and welcoming! Breakfast offered a rich variety and superb quality. Dinner at the hotel restaurant was also fantastic; the food was wonderfully cooked and delicious. Even as a Southerner, I found the flavors perfectly to my liking! The cleanliness was also impeccable. This hotel is undoubtedly the top choice when visiting Chengde, and its number one ranking is absolutely justified!
Hotel near Thaiwoo Ski Resort/Wanlong Ski Resort,Zhangjiakou20% of visitors choose this area
Ddavidlhj2025.03.10
It's very convenient to ski in and out, and you can see the snow view when you open the window. The room is clean and sanitary, and it has everything you need, including laundry and drying, so all the equipment for skiing the next day can be seamlessly connected. It would be even better if there was a school ticket machine!
Very Good
923 reviews
9.2/10
Price from
NZD 97
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9.6/10
Excellent
GGuest UserThe surroundings are beautiful, with intricate design evident throughout the resort grounds. Service was attentive, and the rooms, full of Japanese charm, were spotlessly clean and comfortable. From our terrace, we enjoyed stunning views of the garden, mountains, and a flowing stream, providing a wonderfully refreshing escape from the summer heat. The restaurant was clean and offered a diverse range of dishes.
However, there were a couple of minor points. We were quite surprised that the hotel room didn't have a TV. While most people have their phones these days, it's still nice to have alternative entertainment options. After a pleasant evening stroll around the grounds, there wasn't much to do in the room besides browsing on our phones. Furthermore, the hot spring (onsen) was rather small, required advance booking, and had time limits, which was a bit different from what we had imagined.
Overall, despite these minor drawbacks, it was still a good experience, making it a great choice for a short weekend getaway.
HHatschi_83In principle ok to stay, but after seeing the wc at the lobby, quite dirty, specially after closing the door…
The breakfast seems to be good, but I am not eating, just having morning coffee and the coffee was just ok. And long waiting at the coffee machine, because there is just one. Unfortunately I had a noisy neighbour and didn’t sleep well due to that, but the bed was comfortable
YYunqianma-yanI go to Thaiwoo Town every summer. Since my second visit, I've always chosen to stay at Xueluju, and this was my third consecutive stay. Both the service and the hotel's environment are consistently excellent. This year, I was in such a rush checking out that I accidentally left my trunk's cargo cover in the underground parking lot. To my utter surprise, with just one phone call, a front desk attendant went all the way to our parking spot, located it, and even arranged to have it mailed back to us. I was incredibly touched by this gesture! This level of dedication to service truly deserves a big thumbs-up!
Hotel near Thaiwoo Ski Resort/Wanlong Ski Resort, Zhangjiakou
Price per night from:NZD 196
7.6/10
GGuest UserThe room and women's lockers were clean, but there were many dirty towels left in the resting area next to the hot springs pools. Customer service at the front desk wasn't very good this time when we wanted to go to the hot springs. The man working the front desk took a long time finding someone to accompany us to the hot springs, and when a lady finally came to accompany us there, she took us back to our rooms, instead, even though we had clearly told the man at the front desk we wanted to go to the hot springs. The employees didn't communicate with each other clearly,nor did they use common sense. When I first asked the front desk employee to accompany us to the hot springs, he said no and waved us away, but I knew it was complicated to get there and he had to tell the hot springs we were hotel guests, like what happened when I had stayed there before. It's only possible to communicate using a translation app here, since no employee speaks a single word of English, even. The restaurant's electronic menu is only in Chinese, too, so we needed to use a translation app to read the menu, also. They didn't light up all the lights in the hot springs area tonight, so it was much darker than when I had come here before. Regarding our hotel room, the refrigerator didn't work, even though it was plugged in, and the mattresses were hard.
RRichterA true 5 Star experience. The room is top notch with a large window overlooking the sea. Service is outstanding in all categories. Breakfast is full and rich. The hotel dinner buffet is so extraordinary that I say you must try it at least once! We were amazed at the variety of dishes and the quality. Hotel location is perfect. Just a few minutes walk and you can have your feet in the sand or water. The Qinhuang Alley Food Street is also within walking distance or very short cab ride. This food street is very lively and fun to visit especially in the evening. Two other recommendations for things to do are Lao Long Tou (Old Dragon Head) which you can get to by cab. And if you are a fan of the Olympics you really should visit Olympic Avenue Park. Amazing relief sculpture wall over 300 meters long portraying Olympic history. Must be seen to be believed. Thank you to all the friendly and professional staff and chefs at Grand Hotel Qinhuang for making our 4 night stay so enjoyable. Qinhuangdao is a wonderful city with so many different things to do and experience we hope we can return again.
Hotel near university city area/Gold dream bay, Qinhuangdao
Price per night from:NZD 99
9.3/10
Very Good
GGuest UserWe very much enjoyed our stay. The hotel is conveniently located right by the beach and commercial areas. There are many restaurants and several convenience stores within walking distance. The staff are very friendly and helpful. Rooms are spacious and very clean. We tried two of the restaurants inside the hotel — one offering upscale Chinese food and the other seafood buffet, both were excellent. Will definitely choose Shangri-La again if we come back to Qinghuangdao in the future.
Hotel near university city area/Gold dream bay, Qinhuangdao
Price per night from:NZD 100
9.3/10
Very Good
AAmerican lodging AdjusterService, staff and price…. Everything is perfect ! I’ve stayed at this wonderful hotel for four days and been deeply impressed by the hospitality and quality of the service the hotel has offered . Squeaky clean from inside out and housekeepers super helpful and accommodating! I will definitely come back in the future and recommend it to my friends coming to Shijiazhuang, China.
If I have to say anything needing improvement , I’d like to suggest that the hotel management be a little tougher on the guests half naked in the restaurant for the breakfast buffet. I understand they might just come out it the cozy and hot Sauna. However , public decency also needs to be observed and displayed .
By the way, I made a video clip on the half-naked male guest in the restaurant and the hotel employee standing on his side with a shirt in hands trying to convince the man to put it on . After posting it onto TikTok , it has more than 5000 views in two hours worldwide !
GGuest UserDuring the May Day holiday, my family went to Xiong'an for a trip. We arrived smoothly in 2 hours from Beijing. The check-in time was a bit long due to the full occupancy rate during the holiday, but the staff were fully cooperative and finally lived in the Little Prince theme suite that the children liked.
Facilities: The room is spacious and bright, fully equipped with a small tent, electronic piano, dolls, and drawing boards. Even if you don't leave the hotel, the children can play for half a day. It is strongly recommended to bring children to stay in a parent-child theme room.
Hygiene: Equipped with a full set of Little Prince toiletries and towels, the sheets and quilts are clean and tidy. Staying for two nights, the room cleaning on the second day was also very timely and in place, and the room was cleaned and tidy.
Environment: The hotel is very convenient to the Eye of Xiong'an, the Convention and Exhibition Center, and Yuerong Park. The room has light and dark adjustment, which is very friendly for babies to take a nap.
Service: Very satisfied! A few days before check-in, the hotel staff contacted in advance and informed us of very detailed travel strategies and precautions. Any problems during the stay were solved in time. When I met the hotel staff, they were all smiling, making the guests feel at home!
Of course, there are also shortcomings. There are many guests in the hotel during the holidays, and the waiting time for check-in is a bit long, which is a bit difficult for babies who want to take a nap. However, because the suite comes with afternoon tea for two, we waited in the lobby bar to ease some of the pressure. The windows in the room need to be told to open by the staff. There is a bit of smell in the room, but opening the window for ventilation and adding an air purifier alleviates it a little. There is a queue during the peak period of the breakfast buffet. Another thing is that for electric car owners, there is no charging pile equipment in the hotel basement, which is not very convenient.
Overall, it was a very satisfactory stay experience, and I would recommend friends who come to Xiong'an to choose Sofitel Hotel.
GGuest UserWe only stayed for 1 night but really enjoyed the experience. Due to the centralized heating system, our room was extremely hot and reached 29 degrees celsius even with the window open. We ended up calling the front desk at 4:30 a.m., and within 10 minutes, someone arrived with a large fan. She helped us set it up and adjust the temperature, and it quickly became comfortable enough for us to fall back asleep. Thank you for the quick assistance!
NNicDOverall a great hotel, and we loved our room and the swimming pool (the changing rooms and showers are amazing!) but there were some issues. Our door cards constantly stopped working even though we told the staff every time we extended our booking. The gym was much too hot, almost too hot to work out in. The shower in the room was not hot enough and the water temperature fluctuated a lot. Breakfast was very disappointing; the breakfast room so freezing that a lot of people had to wear their coats to breakfast and a lot of the food was cold even at 7.30am. The service at breakfast was poor and there was little good western food. Undeniably the view is absolutely stunning though. The worst thing was the internet, which even for Chinese websites was extremely slow, and that more than anything else spoiled our stay.
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