Hotels With spa in Hubei, China

This hotel is extremely convenient, being very close to the airport, which made our travel much easier. At the beginning of our stay there were a few issues and we had to change rooms twice, but the customer service was excellent throughout. The staff were patient, responsive, and genuinely helpful in resolving everything quickly. The amenities were a big plus the gym was well-equipped, and the free laundry service was very convenient. Breakfast was also a highlight, with a very good buffet offering plenty of options. Overall, despite the initial hiccups, the great service and facilities made this a very comfortable and enjoyable stay. Would happily stay again.

The room hygiene was meticulously maintained, with corners thoroughly cleaned, and the bedding was neat and fresh. The bathroom was odor-free, and the dining area of the restaurant was consistently spotless. The overall environment was grand and elegant, and the guest rooms were well soundproofed, offering a quiet and comfortable stay. The buffet restaurant was spacious and had a great ambiance. The staff were enthusiastic and professional. Check-in was efficient, and the restaurant staff promptly cleared tables and refilled water, providing attentive service. The hotel facilities were well-maintained; the Sweet Dreams bed was very comfortable, hot water and Wi-Fi were smooth, and the swimming pool and gym were well-equipped. The buffet dinner featured fresh ingredients, with a wide variety of seafood and freshly grilled meats. There was also a good selection of hot dishes and desserts, all tasting excellent. It was a fantastic dining experience, and overall, everything was outstanding. A female supervisor with long hair provided excellent service, proactively checking in with guests. I highly recommend staying here.

This hotel/retreat is an incredibly special place, and I feel so grateful to have come across it in my travels, as it will hold a special place in my memory! I have a strong feeling that I will be back (possibly many times!) in the future. I cannot say enough good things about it, whether it be the beautiful architectural design of the buildings and landscaping of the property, the gorgeous cafe, the zen-like room aesthetic, the calm and nourishing atmosphere of the whole place, the incredibly kind staff, and the nourishing and delicious food (which is made with great attention and care paid to the ingredients (most of which are grown on the farm), and their healing principles according to the elements and Chinese medicine nutrition)). There are free evening healing offerings too, including sound healing, card reading, and other thing, which bring guests together to experience collectively as well, in a beautiful retreat center room. The cafe/lobby building is such a pretty and welcoming space, one could easily spend hours enjoying a conversation or reading a book, or petting one of the many adorable cats that roam the property. Even walking along the meandering path to the hotel from the main road is a beautiful experience, winding through tea fields in this magical valley at the base of steep mountains surrounding it. I have stayed at a number of hotels in China during my travels, but this place is by far my favorite of all of them, for its authentic feel and heartfelt warmth. It truly is a uniquely powerful place for healing and restoration, nestled in such a picturesque, quiet hillside of Wudang mountain!!

This is an established five-star hotel with a great location. Parking is convenient, and it's right next to a subway station and MixC shopping mall. The environment and service are both excellent! My international business partners were also very satisfied with their stay. It's an excellent choice for business travelers!

I spent a long time choosing a hotel and wasn't sure where to stay, but this one looked pretty good in the end. When I first checked in, there was nothing particularly special about it. No one guided me to my room, and no one helped with my luggage. The room felt a bit dated, though it did offer views of two bridges in Wuhan. There weren't any smart amenities. They had a delivery robot for room service, but it was incredibly slow. I had also contacted them in advance to prepare children's amenities, but they weren't set up upon arrival. The breakfast variety and taste were just average. The swimming pool was decent, and the views from there were indeed incredible, no complaints about that. Overall, I felt like many aspects fell short of five-star standards. There was one minor hiccup during my stay, but the guest services manager, Ashley, deserves praise for her excellent attitude and how she handled the situation.

I came to Wuhan for Chinese New Year and stayed at the Qingshan New Century Hotel because my friend lives nearby. It seems like a new hotel, and all the facilities are excellent. The breakfast was also very rich, and the staff were all incredibly friendly. My only complaint is the open-plan bathroom, which I really didn't like, but that's a design issue. The hotel service was fantastic, and they even offered a shuttle service to Wuhan Station, which was a pleasant surprise.

I come to Yichang for business every month and wanted to try staying at the Westin. After breakfast, I returned to my room, but the key card wasn't working. For a new hotel with new facilities, this shouldn't happen, which was a bit disappointing. All four pillows were very soft, and there wasn't a slightly firmer option. Personally, I don't sleep well on overly soft pillows, so they should offer a variety. The overall environment is quite good, and the river view from the room is also excellent. The hotel's exterior is very iconic. Breakfast was refined but had fewer options. Regarding service: I checked in on the 29th, and the two ladies at the front desk provided excellent service. When my takeout order arrived, I wasn't familiar with where to pick it up, and they kindly showed me the way, all with a smile. Their emotional support was top-notch. Even when they were checking in other guests, they patiently answered my questions while continuing their work. I am a man, but the TV in my room displayed a welcome message for a 'Ms.' While on a business trip, I was a bit tired, and seeing 'Ms.' actually made me smile and relax a bit, but such a small error shouldn't occur. The price is a bit on the higher side.

The high-altitude view is excellent, the night view of the city outside the floor-to-ceiling windows is panoramic, and the lights are full. The room is clean and comfortable, the service is intimate, leaning on the window to watch the sunset into the night in the evening, the stay experience is super healing, I will choose this one next time!

Compared to the Ritz-Carlton Nanjing where I've stayed before, my experience at this Wuhan location was a huge disappointment. Overall, I was very let down. Let's start with the positives: The hotel lobby and public areas are grand and beautifully designed, creating a great ambiance. The facade certainly lives up to high-end hotel standards. However, the guest rooms completely fall short of what you'd expect from the brand. The room interiors are ordinary, and the quality feels mediocre. What's even more outrageous is that the shower room fixtures were damaged and faulty. Having stayed in hotels in various cities for years, this is the first time I've encountered damaged bathroom hardware in a high-end luxury brand in China. After discovering the issue, I immediately contacted the front desk. Staff promptly came to fix it, and the process was fine, but the hardware malfunction severely impacted my stay. Paying a premium price for a stay, yet not even being able to guarantee intact basic room facilities, really highlights the urgent need for the hotel to overhaul its routine inspections and room maintenance. I wouldn't recommend this place to friends looking for a high-quality stay.

This is for our second night, and I wanted to add a few more details: 1. When the housekeeping staff cleaned our room, they noticed we used the table for drinks on the first night and replenished a box of tissues on the table, which wasn't there originally. 2. The housekeeper helped my girlfriend find her lost hairpin, even though we hadn't mentioned it beforehand. It's clear they clean very thoroughly, and they even folded our messy clothes. The housekeeper really deserves a commendation! 3. The turndown service was also good, and it's a nice touch that the hotel provides steam eye masks. 4. One point I missed in my last review that I'm adding here: I'm really curious why a hotel that opened in December 2019 is still using towels all manufactured in June 2019, with no replacements whatsoever. Personally, I don't think even my own towels would last seven years, let alone those used by rotating guests... There are quite a few things to complain about, but it's still pretty good value for money, and the afternoon tea is very photogenic. However, the hotel seems to put a lot of effort into the public areas, and the guest rooms really need more attention.