Hotels With spa in Metro Manila, Philippines

I had a fantastic stay at Berjaya Makati. The location is unbeatable right in the heart of the business district, with Greenbelt and Glorietta malls just a short walk away for shopping and dining. The room was clean, spacious, and the bed was incredibly comfortable. What really stood out was the staff; they were friendly, professional, and went out of their way to accommodate my early check-in request. The pool area is a nice oasis after a long day of meetings. Highly recommended for both business and leisure travelers!”

Really enjoyed our stay here! The views from the property are absolutely stunning, and being so close to the casino area made getting around very convenient. The only downside was the late check-in time at 3:00 PM, compared to the standard 2:00 PM at most other hotels. Aside from that bump, everything else was top-notch..

An amazing farewell stay at Grand Westside Manila Bay! I booked a family connecting room for our friend’s farewell before heading to the US, and it was a wonderful experience. The staff were incredibly polite and attentive, cheerfully accommodating our multiple requests for bottled water. Since their in-room massage was fully booked, we brought in a third-party therapist, and the hotel smoothly allowed them in without any hassle. We loved the seamless check-in/out, the welcome drinks, and they even waived our security deposit! The rooms were spotless, and the buffet was delicious. A truly memorable stay!

Bucket list item checked off! My child really enjoyed it and was delighted by the fish in the aquarium. The only downside was the noisy door when opened. We’ll definitely come back—hopefully when it’s not raining and we have more time, so the child can enjoy it even more.

I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience. First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression. On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered. The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to. On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel. I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.

We had a truly wonderful and relaxing stay! A cozy room with a view and great variety of food can make all the difference. The staff were welcoming and willing to go above and beyond to ensure our stay was perfect; especially Ms. Katrine who arranged whats in the uploaded photo. overall its a 👍😉

The room is incredibly spacious, and the hotel itself is very luxurious. It's directly connected to Newport Mall, which is fantastic because you don't even need to go outside to access it. Newport Mall has a ton of entertainment, dining options, and even a casino. It's very upscale, the most premium mall in the Philippines.

The hotel's first floor is a casino, and it's quite fragrant. The front desk staff can speak Chinese. While you're getting your room card, the bellhop will take your luggage to your room in advance. The bedding is very comfortable and doesn't have any strange smells, though the bed is a bit high. Overall, I'm satisfied.

Has a lovely stay, hotel was clean and staff were very attentive. First couple of nights breakfast was very limited however after speaking with the concierge elevated the experience the next day. Hotel room was spacious and well appointed. Over all a fantastic time spent and we look forward to coming again.

A Wonderful Stay at Savoy Manila The location of Savoy Manila is definitely one of the hotel’s greatest strengths, and they truly nailed it! The food was superb, and the breakfast was top-notch. The staff were very friendly, accommodating, and flexible with our food requests. The in-room dining (IRD) selection was extensive, and honestly, the food was some of the best I have ever had. Our only downside was that the table inside the suite was quite small, with limited space to comfortably enjoy our meals. Although the food came with a tray, having an IRD trolley would have made dining in the suite more convenient. Overall, Savoy Manila was one of the best choices we made, and we highly recommend everyone to visit and experience it for themselves! Thank you, Savoy Manila, for a wonderful stay!