The location is fantastic, right in the heart of Tenjin, close to nearby malls and Ohori Park. It's a bit of a walk to the subway station, but totally manageable. Rooms start from the 19th floor, so even the basic rooms have decent views. My only minor complaint is that the water pressure for the shower felt a bit low, and the water temperature was a bit unstable, which was odd for a hotel that isn't particularly high-rise – I wouldn't expect such an issue.
Overall, the facilities are very well-maintained, and the cleanliness is impeccable, meeting high standards. The service is the ultimate Japanese standard; every staff member greets you with a smile and enthusiasm, bowing 90 degrees when you arrive and depart. A petite Japanese woman at the front desk, always smiling, left a particularly deep impression on me – it's a shame I didn't catch her name. The 24th-floor bar offers unbeatable night views. It was quite crowded, with the outdoor seating fully booked. I was able to leave my room number and wait in my room until a table was ready, which was convenient. Nicholas, one of the reception staff at The Bay, seemed to have a French accent? I'm not sure if he's French, but he was incredibly warm and humorous, leaving a great impression. Overall, it was a truly excellent experience! I highly recommend staying here when visiting Fukuoka.
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