Fairfield by Marriott Seoul

The hotel lobby is pretty nice, but the room is so small and I keep hearing KTX passing by, so is kind of noisy.

The staff is so nice. At first I got a free upgrade for my room to delux premium, but sadly the room got no table and sofa. It was super inconvenient, so I requested a downgrade service. In the next morning, the staff called me and invited me to switch room. The whole process is smooth, and the bed is super comfortable.

Very good location, comfy bed, but room quite small. Only enough to open 1 big luggage on the floor

Location: First time staying in Yeongdeungpo; it's a short walk from the airport limousine bus stop so that was convenient. There's a Starbucks and C U convenience store right outside the hotel. YDP station and Lotte Department Store are a short walk away, though I recommend taking a short bus ride to the Hyundai Department Store. It's also near the Yeouido Hangang Park. Room: Layout is a little strange as other reviewers have noted, and indeed there's very little space to open your suitcase. I placed mine at the wardrobe area, which meant it was a little difficult to access the clothes I hung up. I liked the two couches against the window. Toilet: The sink is the first thing you see when you enter the room. I didn't like how the shower and toilet shared a door, and there's no bidet for the toilet. Water pressure and temperature control for both the rain shower and handheld shower were good. Bed: Fairly comfy, however it was the first time I've ever experienced a creaky hotel bed. Miscellaneous: Might be a minor thing for most but the room slippers were a joke...the top part was literally paper and difficult to slip on and off because of the way the paper was folded. Fridge was small and not very cold but did its job. Lobby is small and only has one seating area, so it's not a place to chill or wait around long. Staff were friendly, and I was allowed to check in slightly earlier than 3pm. Checkout was fuss-free.

I had a booked a 2 night stay & on the 2nd day, I wrote to the GM complaining about the rail noise & seeking room change. Didn’t change to room; worse, didn’t bother to respond. Poor management, unlike other Marriott hotels.

The room is very small but location is very good. Close to many shops, restaurants and transportation. Just 3 mins walk away and there is 24 laundry shop. The concierge was very helpful and informative.