I've stayed at many Hilton hotels across the country, and I want to share my honest experience from this stay. We were in Jiuzhaigou and Huanglong from the evening of the 29th to the 2nd, and stayed at this hotel. The price, at 1400 a night, wasn't cheap but not overly expensive either. We chose it hoping for good service and environment, but were a bit disappointed. Here are my thoughts:
1. The hot water tap in the bathroom was broken... That's a bit much.
2. The carpet wasn't treated for slip resistance; it was very easy to slip and fall.
3. Drinks weren't refilled when the room was cleaned, even though they were included in my booking. These were just cheap sodas and the like, but such details shouldn't be overlooked in a five-star hotel.
4. It gets very cold in the mountains at night, and the hotel didn't have hot air conditioning. We had to get a portable heater, which made the air incredibly dry.
5. The hotel is located in a resort area, but all the surrounding businesses have closed down. There's nothing to browse or eat nearby in the evenings. We had to go all the way to the 'Eternal Love' area for dinner. On our first night, not wanting to travel, we ate the hotel's buffet dinner and ended up with diarrhea. There were only 4 types of chilled seafood, and the other dishes were just mediocre.
6. The TV was very small, and the bed was extremely soft, not suitable for people with back problems.
Overall, regarding the general detail experience, I can only give it a 68 out of 100.
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