IFC Residence

We stayed in a one-bedroom suite and it was fantastic! It was clean, hygienic, and tidy, with attentive service.

I've stayed here many times, and each visit is a wonderful experience, truly feeling like coming home. The service quality perfectly matches the hotel's prime location in Lujiazui. Downstairs, there's a top-notch shopping mall and incredible dining options, haha! The observation deck offers unbeatable views, and the coffee is great for photos, absolutely beautiful. Embrace the good life, toast to present happiness, and wish our motherland eternal prosperity!

First impression: the river view is stunning, and the room is very spacious. There is a dining table in the living room, which was perfect for a few friends to gather and chat right in the room. There is also a small study that has been converted into an extra bed, making it more than enough for a family of three or four. The service was also great, offering excellent value for money.

I haven't been this speechless in a long time, absolutely must leave a negative review! It's been two or three years since I last stayed at this hotel, and I had no idea the management had gotten this terrible! 1. When checking in at the front desk, the lobby was packed. There were several groups waiting in line—about 20 people in total. When it was finally my turn, the process dragged on forever. I don't know if IFC Residence hasn't updated its system or what, but it took over 10 minutes just to check in a single guest. This is the first time I've ever experienced such slow service at any hotel, domestic or international. 2. When I stepped out of the elevator on my guest floor, I almost took a nasty fall (see photo 2). 3. When I called the front desk, the phone cradle was covered in dust and felt sticky and gross—and to top it off, there was a used colored contact lens sitting right there! Just how poor is the housekeeping here? Extremely filthy and disgusting! 4. The windows are drafty. 5. I called housekeeping to request a buckwheat pillow, and it took an hour and a half to arrive. After chasing them up with another phone call halfway through, it still took another 30 minutes to finally show up. 6. The room fixtures are outdated, and all three rooms we booked for this stay smelled strongly of mold! This was the absolute last straw for my family and me, and my face actually had an allergic reaction! There are even more things to complain about, but I'm too tired to type anymore! All in all, I do not recommend this place!

I really loved this hotel and will definitely stay here again next time! It's super convenient for visiting the IFC Mall, and you can access the gym directly. The swimming pool is fantastic too!

The environment, service, location, and value for money are all top-notch! 👍 Facilities: Very well maintained. Cleanliness: Very clean. Ambiance: Excellent. Service: Truly great.

A surprisingly delightful hotel! Excellent value for money compared to similar hotels. The rooms are spacious, the facilities aren't too old, the Western-style breakfast pastries are authentic, and the view is absolutely fantastic! My kid loved the hotel gym 😂😂 My partner said we have to stay here again next time we visit.

I stayed on the twelfth floor this time, and the bedding was soft and comfortable. The room had great natural light and a fantastic view of the Lujiazui cityscape. The breakfast spread was extensive, lively, and consistently good. The hotel environment was quiet, service response was prompt, and the facilities were well-maintained. My business trip experience here exceeded expectations, and I'll definitely choose this hotel again next time I'm in Shanghai.