M369607****
January 13, 2026
First time staying at the Penguin Hotel, and honestly, from check-in to check-out, there were virtually no complaints. I genuinely recommend it to all adults 👫 and kids 🧒👧!
The hotel's penguin theme is immersive from the moment you step in. The giant penguin sculpture in the lobby is super eye-catching, and in the room, from the bedding and toiletries to the decorative paintings, adorable penguin elements are everywhere. 😌 The only minor downside was the lack of central heating, but the hotel thoughtfully provided a space heater (the duvet was warm enough, but I personally get cold easily 🥶).
The exclusive express通道 (fast track) takes just 3 minutes on foot directly to Ocean Kingdom. Guests also get to enter an hour earlier, easily avoiding the morning rush, which means no long queues for popular attractions. After watching the fireworks show at night, you don't have to battle crowds; it's just a few minutes' walk back to your room.
The buffet breakfast, at a little over 100 RMB per person, is also highly recommended. There's a wide selection, and items are replenished immediately (I was so excited to eat 🥰 that I forgot to take photos 📷!).
Service was excellent throughout. The front desk staff proactively shared park touring tips during check-in, and after checking out, we could store our luggage for free, allowing us to enjoy an extra half-day of fun without worry. Housekeeping was responsive, and any requests were handled promptly. The staff were enthusiastic and patient throughout, showing great attention to detail. It truly offers a one-stop experience for dining, lodging, and entertainment.
Overall, the experience exceeded expectations. Whether it's the thematic ambiance, the location, or the service, everything was impeccable. I'll definitely choose Penguin Hotel again!
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