GGuest UserSolo traveler, stayed 7 days at this hotel, and had a terrific experience. Breakfast bar was good - not elaborate but still worthwhile (different combinations of vegetables, chicken, beef, and assorted noodles) and omelettes were available upon request. The staff was super friendly and cooperative; they all spoke English well. My flight touched down around 7.30 in the morning and they picked me up at the airport (for free!) and let me check in early for a nominal fee (which was WELL worth it). The room was fine; bed was comfortable and the water pressure in the bathroom was good. Water was nice and hot in the shower. Location was less than a 15-minute walk to Timor Plaza and about 5 minutes to the beach area. I would definitely stay at this hotel again if I return to Timor-Leste.
AAnonymous UserService levels needs to up a lot to catch up with bare minimum standards. Cleanliness is a big issue in this hotel. Rats and cockroaches seen multiple times. Inconsistent service levels by different staff. Some are very good, some are tremendously bad
VValentina ObispoWe had a great stay at the Luxury Duplex in Dili. The owner was extremely welcoming and helpful throughout our stay. The amenities are excellent, the rooms are very comfortable, and the air conditioning works perfectly. Everything was well maintained and made our stay easy and pleasant. We would definitely recommend this place.
XXingzhe66666I had an early morning flight and had to check out at midnight, so I went to bed early. Just after I slept for a while, the shrill alarm sounded, so I quickly got dressed and prepared to evacuate. At this time, another shrill male voice was speaking loudly incomprehensible words. I hurried downstairs to ask the reason, and found out that someone secretly smoked and triggered the alarm... I couldn't fall asleep when I returned to the room, and checked out in a daze before three o'clock. Shouldn't the hotel apologize or even compensate me?