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Cooltra Reviews: Insider Insights and Visitor Experiences
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(63 Reviews)TripAdvisor
63 Reviews
Jacinta A
Slow and poor service unfortunately despite hearing such good reviews
Went in to quickly hire a scooter and took 2 hour despite being the only person in here. Went to the Palma shop and sales staff continued to just sit on phone and calls not assisting
Scooter worked fine. I paid the 150€ collateral and they refunded it to the wrong person and charged me an additional 150€ after I returned the scooter. I called them and they denied all claims and ru...
! DON’T RENT YOUR SCOOTER HERE ! The tire was suddenly flat. So, as agreed on we’ve called the “road assistance number”. At first, there was no one to speak english; the callcenter employee told us...
Terrible customer service, very high prices, rude and unprofessional staff
We rented a 150cc motorbike for 24 hours. In the end it costed us the almost the same price as renting a Q2 Car in Malaga for 7 days. Why? Cause the the initial price was already high. Plus they charg...
I’m not coming often to say my opinion but I had too. The service is really professional and efficient. You get 4 hours, it enough to visit the best place in Madrid by motorcycle. Also it a good price...
Slow and poor service unfortunately despite hearing such good reviews
Went in to quickly hire a scooter and took 2 hour despite being the only person in here. Went to the Palma shop and sales staff continued to just sit on phone and calls not assisting
Stole 300€ - Credit card theft
Scooter worked fine. I paid the 150€ collateral and they refunded it to the wrong person and charged me an additional 150€ after I returned the scooter. I called them and they denied all claims and ru...
Never rent here!
! DON’T RENT YOUR SCOOTER HERE ! The tire was suddenly flat. So, as agreed on we’ve called the “road assistance number”. At first, there was no one to speak english; the callcenter employee told us...
Terrible customer service, very high prices, rude and unprofessional staff
We rented a 150cc motorbike for 24 hours. In the end it costed us the almost the same price as renting a Q2 Car in Malaga for 7 days. Why? Cause the the initial price was already high. Plus they charg...
Perfect!!!
I’m not coming often to say my opinion but I had too. The service is really professional and efficient. You get 4 hours, it enough to visit the best place in Madrid by motorcycle. Also it a good price...