My stay with hotel Quartier was just splendid. You felt like at home immideatly when you stepped through the door. The people feel like home and you feel really safe. I felt so really good there, my bed was on perfect location too, and I stayed quite long. I will never forget my experience. Also the breakfast was so good to have, you could see they work with love. I give all the stars. Please continue, I had such a good time with you. You were my nice home in Bilbao.
Breakfast included eggs, bread, and some simple fruit. Two more kettles have been added downstairs. That's great; it's much more convenient to get hot water now. The cleaning is also very prompt. The mattress and bedding seem to have been replaced. Overall, it's a good experience.
Decent budget option with reasonable facilities. The neighbourhood can be a little noisy at night and what a terrible choice to put in those extremely loud beeping room entry systems! You can hear everybody come and go!
Un séjour bien : staff qui parle espagnol et un peu anglais malheureusement il y a pas de bagagerie, pour l'emplacement c'est à 25 minutes de la gare, bref c'est un hostel propre.
A great hotel to sleep.. everything very clean and functional ... At the entrance of the polygon, or at the out of the village.
Breakfast buffet is very expensive for what they offer ...
Other ... Recommended at 100
Staff was helpful, and location was excellent. The common area is small and out of the way.
Our room was clean but amenities were spartan. The pension felt a bit overpriced.
Bilbao is worth visiting, not only for the Guggenheim Museum, but for the old town, the food, and Basque atmosphere.
It was a pretty satisfying stay. Internet is very good and the bed/chair are comfortable. Check in was easily arranged too and there was no issues.
Minor negative is that the room is too dark and there is no fridge. - However I guess that is expected with the price.
Most annoyingly this is the first ever hotel I have been where they restrict the internet! Even worse they have the cheek to block certain VPN protocols. Pathetic, too need to use a VPN to fully use the internet! Nanny hotel!
It is the third time we stay. The manager is always ready to improve your stay. It is a quiet place with comfortable beds. The cleaning is ten, and the views of the river, a luxury. The village is very quiet in winter; it is a joke. New bathroom and shower.
Very Good
57 reviews
8.7/10
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8.6/10
Very Good
GGuest UserThe pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean.
The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season.
The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages.
Local food is excellent.
I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.
GGuest UserStay: 2 nights in February 2026
Review:
1. Very cold room and bathroom. The room and especially the bathroom were extremely cold. When the air conditioner is turned on for heating, it blows directly onto the heads of people sleeping in the bed, making it uncomfortable and difficult to breathe.
2. Very noisy. The room faces a busy street. People were talking and making noise outside throughout the night. The sound insulation is very poor.
3. Extremely small room. The room is clearly designed for one person (this is even indicated on the hotel’s floor plan), but we were accommodated there as two guests. There is almost no space to place luggage or personal belongings. The bathroom also has no shelves at all.
4. Uncomfortable toilet placement. The toilet is positioned in such a way that it can only be used diagonally, which I consider completely unacceptable.
5. Missing desk shown in photos. The room photos showed a writing desk, but it was not actually present. We had to spend time requesting and arranging for a desk to be brought to the room, as it was necessary for work.
6. Parking information is misleading. The hotel description states that parking is available, but in reality it is about a 15-minute walk away. This is very inconvenient when traveling with luggage. We only discovered this upon arrival. This information was not communicated in advance. There is also nowhere near the hotel to stop even for 5 minutes to unload luggage. Additionally, there is no reception desk at the hotel, so it is difficult to quickly ask for assistance.
GGuest UserLoved my stay at Hotel Arriaga! The location is absolutely perfect – right in the heart of everything and super easy to walk everywhere. The room was clean, modern, and the bed was super comfy.
The staff were really lovely and gave us some great tips for local pintxo bars. The vibe is relaxed and unpretentious, which we appreciated.
Small note for light sleepers: ask for a room away from the street, as it can get a bit lively at night (but that's part of the charm of being in a great location!). The WiFi was also a bit spotty at times.
Overall, fantastic value for money. Would definitely stay here again for a casual city break!
Perfect for: Travelers who want a central spot without the fancy price tag.
GGuest UserHotels in San Sebastian are very expensive, so I stayed at this hostel.
We were assigned a locker, large enough to store suitcases and other large items, and we kept our belongings there. It was nice that it was separate from the sleeping area, so we didn't have to worry about noise.
The sleeping area was clean and comfortable. The toilets and showers were just okay...
Since it's a hostel, the guest self-governance and etiquette depend on each other, so the comfort level depends on the guest's morals. I planned to stay for three nights, but on my second night, a guest was smoking in the non-smoking sleeping area, and the smell drifted in through the vent (or something like that) in the bed area, creating an unbearable cigarette smell. I tried to endure it and try to find the person smoking, but in the end I couldn't stand it anymore and decided to cut it short after two nights and find another place. Of course, I gave up paying for one night's hotel fee.
When I told the hostel manager, he asked me who it was, and I thought, if I knew, I would have warned him myself. In the end, he didn't do anything.
MMary070Everything at the hotel is fine ! Beginning with recepshen! Very pleasant smiling staff ! Comfortable bed ! Small room , more suitable for one person or without large luggage in two . In the lobby there is always water with lemon ! Breakfast is delicious and saturated ! For me the most !!!
GGalina EfimovaI have a great stay! The location is fantastic — just a few steps from the Guggenheim Museum, which made exploring the city super convenient. The room was very cozy, clean, and comfortable — exactly what we were hoping for.
However, there's one detail that could be clearer: the hotel advertises ”private parking,” but in reality, it's a public city parking lot located about 450 meters away. It costs €20 per day, and there is no parking directly at the hotel. Not a dealbreaker, but definitely something to know in advance.
GGuest UserI stayed one night in a shared mixed dorm. The room and bathroom were clean, and the bed was comfortable. Staff were friendly and spoke English, which made check-in easy. Breakfast was basic but free, with bread, coffee, and juice. The hostel is not in the city center, but there is a bus stop right outside that takes you to the center in about 15 minutes. There is also a kitchen if you want to cook your own food, and lockers for your things. Good choice if you want something affordable and quiet.
GGuest UserIt was a pretty satisfying stay. Internet is very good and the bed/chair are comfortable. Check in was easily arranged too and there was no issues.
Minor negative is that the room is too dark and there is no fridge. - However I guess that is expected with the price.
Most annoyingly this is the first ever hotel I have been where they restrict the internet! Even worse they have the cheek to block certain VPN protocols. Pathetic, too need to use a VPN to fully use the internet! Nanny hotel!
GGuest UserI really enjoyed my 1 night here and was very good for a hostel . Beds were comfy and private and bathrooms were lovely and clean . The staff were super helpful and accommodating and was such a social hub with things to do each night and makes it much easier for meeting people while travelling . The breakfast was a great deal too and luggage storage was super helpful .
As well as popping in and out of ther hub area even after I had left . Felt very looked after and will be coming back