Best Apartments in Campbelltown

Very good stay here at the ibis for what i needed at the time. Very quiet comfortable living for the price and close to everything i needed. Comfortable bed and quiet clean room. Across the road literally got some good fast food joints oportos harrys pies and peas and the kebab shop otherwise a minute or two walk from kfc and maccas if in fix of a good meal and dont want to drive other wise vending machine on the groundlevel if not very picky Counter staff were fantastic and helpful even when i had to check out a day earlier due to unforseen circumstances even let me know that my phone charger i left behind in a rush would be put out the back which even idk when ill swing by again this year but the thought and gesture was enough to show good form from the manager!

It has already been a little while ago that we stayed at the Rydges hotel in Campbelltown. We did not have the best experience and I did not think about leaving a review straight away. My son asked if I wanted to join him to an Athletic carnival in Campbelltown. As a surprise he splurged and booked a room which was 299.00 per night. He studies in Wollongong so I felt this was very special to spent such an amount on an overnight stay. Unfortunately the room was poorly cleaned. Dust on the floorlamp, hands on the walls and phone, hair in the cups, bathroom walls unclean. I adressed this at the reception when we went out for dinner and was asked to mention it again upon checkout. Nothing was cleaned after mentioning. When we checked out, about sn hour later a lady called us to apologise. She sais rooms were normally thoroughly cleaned and she would pay extra attention to it. I appreciated the call and told her that. I guess I was just expecting something more. Maybe a discount voucher for a next visit or a discount. Our son is only 20 and was disappointed that the room did not live up to his expectation. Especially as 300 per night would have provided him food for a week 😅 Anyway, I thought to let it go but it keeps on popping into my head. Hence the belated review. To keep a customer you need to make them feel valued and special. Unfortunately we did not feel like that after our visit.

The room is old and has a lot of play. However, the location is perfect. The welcome was very good on arrival.

Lovely lady booked us into a ground floor room with parking outside the door. Just on a one night stay on trip from Qld to Victoria. Bed very comfortable and shower plenty of pressure which I love. We ate at the Chinese restaurant on site which was excellent food. Took off early in the morning and left my iPad behind in the room. Had a phone call from reception when the cleaner found it and took it to reception. The receptionist said no problems, they would express post it back to me that day, which they did. Good old fashioned service and honesty. Thank you to all concerned.