I had a wonderful stay at this hotel. The location is ideal, right in the heart of downtown Montpellier and close to the train station. The welcome was professional and pleasant.
The room was well-equipped.
Very convenient location close to main station. Nice clean helpful staff and only we were in shared bathroom there were no toilet paper but everything else was great 😊
We arrived in the late evening (~10pm) and received a very good service!
It was all clean and very good, we enjoyed it
They accept dogs for a 5€ fee
The breakfast has many options (salty and sweet)
Hotel near Toulouse City Center,Toulouse100% of visitors choose this area
CCaroline0282025.07.02
We had an excellent stay at Grand hotel. It is literally the very centre of the city which meant we could walk everywhere. In the square outside, there were sometimes events going on which we enjoyed watching from our room. We got a suite which had a beautiful bathroom. It was very clean and tidy.
The hotel is clean, conveniently located across the road from the beach. But the room does not have dark curtains, so we woke up at dawn. There is also noise from the road that runs between the hotel and the beach. Especially in the morning, when trucks pass and stop to unload. Breakfast is delicious (there is even smoked salmon).
It was the best hotel. The architecture was beautiful, the rooms were spacious and I had a very good stay. The breakfast had a wide variety and was delicious. I was able to buy the things I had for breakfast at the bakery next to the hotel, so I took them as souvenirs. The young woman working at the hotel was very kind to me.
I would definitely like to go to this hotel again.
Catastrophic: air conditioning that doesn't work, refrigerator in pantograph, no water at my arrival at 16h .... No responsible, only young trainees who tried to do the best by offering free drinks, The hotel was very comfortable and very comfortable.
And the next day when you leave: no excuse presented.
The location of the hotel is very good, the hall is also very atmospheric, and the rooms are also very good. The facilities are complete, the decoration is warm and unique, and the service is also in place
Hotel near Toulouse City Center,Toulouse100% of visitors choose this area
VVintage Kingston2023.10.24
The hardware facilities are very good, but the service is average. I don't know why they charged too much tax. I suggest that the hotel improve its customer service. However, the environment and facilities are good!
MMaverick79Hotel have great location and just walk distance to Lourdes Sanctuary. Receptions staff friendly and quick response with our request.
We have experience the aircon does not work in the afternoon and water heater does not work in the early morning. Hope they could better in the future.
GGuest UserExceptional location about 150m from the sanctuary, surrounded by many locals and restaurants. In front of the hotel you can borrow wheelchairs if there were people with disabilities. Good breakfast international. A friendly and available staff, I will advise you and I will certainly return to you.
TT/RFellow travelers,
I highly recommend this hotel for your stay in Montpellier. The location of this hotel is truly superior and the staff are welcoming, proficient and accommodating. The facilities are tidy and clean, and the common areas boast old world charm while the rooms are modern and well appointed.
I particularly enjoyed the fantastic water pressure in the shower, and the quality toiletries with proper pump hand soap for washing hands opposed to grimy bar soap. The separate water closet was also a thoughtful touch that I wish all hotels had.
The room was large for European standards with clever storage options, and I appreciated the attention to detail in its design. If you are driving, I strongly advise illegally parking in front of the hotel prior to check-in and asking exactly how to get to the parking garage. This will save loads of time and you’ll avoid circling one-way streets.
Overall, I highly recommend this hotel as a fantastic choice for your stay in Montpellier. We will absolutely stay again upon our next visit to the city.
GGuest Userhôtel propre et moderne, très lumineux avec le toit en verre, personnel très agréable, souriant, accueillant, sachant répondre à nos questions. L'hôtel est excellemment bien placé en plein centre-ville
NnursewandererI arrived early and was allowed to leave my bag in the storage room before check-in, although I would have appreciated a bit more assistance instead of just being directed there. The check-in process itself was smooth and efficient. I was attended by Margie, who was very helpful and friendly. She gave useful tips about the area and information about activities in the sanctuary, which I really appreciated.
As for the amenities, I wasn’t aware that towels were not included, so I had to pay extra for them. The room was also a bit cold, and I wasn’t sure if the heater was working properly, although there was an extra throw provided. The toilet was clean, but it would be better to have a separate hand soap by the sink instead of using the same product provided in the shower for both shampoo and body wash.
The food (dinner buffet) was very good, though I think it could be more affordable and offer a wider variety of options. Overall, I had a pleasant stay, and the biggest highlight was the hotel’s accessibility to the sanctuary.
CCamille L1988Poor value for money.
Excellent welcome, but the bedding was the only positive.
Poorly insulated room (outside and other rooms: I didn't sleep all night), shower complicated to use, only usable in bath mode, pools accessible free of charge without jets from 8 a.m. to 10 a.m. When I went there, I couldn't find access to the indoor pool, so I went to the outdoor pool, which was closed, and I locked myself out. The code didn't work, and there was no way to contact reception. Some guests let me in after 10 minutes outside.
Friendly departure, but they didn't ask me if I had a good stay.
Room cleanliness approximated (hair from previous guests).
Disappointed, I wouldn't recommend this hotel. I think it was better maintained when it was the Vichy Spa.
NNavinFernando🌟 Excellent Stay at Hotel Lutetia – Perfect Location & Comfort! 🌟
We had a wonderful stay at Hotel Lutetia in Lourdes. The location is absolutely unbeatable—just a few steps away from the train station, making arrival and departure incredibly convenient. The rooms were impressively spacious, clean, and very well-maintained. Everything felt fresh and tidy, and the modern elevator access made it easy to move around, especially with luggage.
Another big advantage is the location—within easy reach of the Grotto and the Basilica, which made our visits smooth and stress-free. There are also plenty of great places to eat nearby, so you’re never short of dining options.
What truly stood out was the friendliness of the staff. They were welcoming, helpful, and made our stay even more enjoyable.
Overall, a superb hotel that offers comfort, convenience, and excellent service. Highly recommended for anyone visiting Lourdes!
GGrape beerVery convenient location close to main station. Nice clean helpful staff and only we were in shared bathroom there were no toilet paper but everything else was great 😊
GGuest UserWe will definitely come back 😍♥️ we loved it.
It’s just 10 min walk from the airport. We had a big room at the ibis style. Every thing was spotless, nice comfy beds ( I would suggest to add an extra pillow but I’m sure I would get it if I asked 😅). The room was very quiet even if it is in a industrial area ( we would prefer a little warmer room, we tried to bring it up a little bit but unsuccessfully, we gave up cause we had 2 nights only). The breakfast was too good, not busy at all, even at the last moment, the food was enough. Everything is high quality, artisan bread, bio butter and cheese, fresh croissants and pain au chocolates, fresh squeezed orange juice, fresh boiled eggs, etc. Its just 20 min walk to the tram station, 15 min journey to the rail station. We visited another beautiful sea side town, Sète, 30 min journey from Montpellier.
GGuest UserWe did not receive advice that the the hotel cannot be accessed by car, so Satnav is not helpful. It was almost 9pm when we left the airport 11minutes away by car, but we did not arrive until 90 minutes, within the traffic-free old city. Phone calls to the hotel (separate phones, several occasions) connected us to a Tesla Charging number(we had a VW hire car|) or an Agent Immobilier. By asking local people on the street and in a restaurant, we eventually arrived at a secure hotel carpark with electronic code access, a young man appeared as he was locking up for the night. He told us we were lucky to find him there. We parked and were transported by him via a circuitous and improbable route through the fortifications. Why were we not given directions to this car park and why was this system not explained to us? Diabolical!
What promotions are available for hotels with Bar in Occitanie?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.