I had a wonderful stay at this hotel. The location is ideal, right in the heart of downtown Montpellier and close to the train station. The welcome was professional and pleasant.
The room was well-equipped.
This is a great hotel for a stay. First off, it's about a 10-minute walk from the train station. The room size is decent, and it's well-cleaned with nice decor. There's also a shared kitchen, so you can prepare simple meals. It was a huge plus that they offer free luggage storage even after check-out.
We arrived in the late evening (~10pm) and received a very good service!
It was all clean and very good, we enjoyed it
They accept dogs for a 5€ fee
The breakfast has many options (salty and sweet)
Hotel near Toulouse City Center,Toulouse100% of visitors choose this area
CCaroline0282025.07.02
We had an excellent stay at Grand hotel. It is literally the very centre of the city which meant we could walk everywhere. In the square outside, there were sometimes events going on which we enjoyed watching from our room. We got a suite which had a beautiful bathroom. It was very clean and tidy.
Понравилось обслуживание в отеле, сотрудники на ресепшене и горничные доброжелательные, отзывчивые, нацелены на помощь и поддержку, местоположение отеля отличное - пляжи рядом, рестораны вокруг, рядом аренда велосипедов. В номере было тихо. Вайфай стабильный. Красивый закат из окна) На балконе стол и 2 стула - можно и сушить вещи, и завтракать с красивыми видами. Этаж 4. Понравилась идея с электрическими жалюзи. Удобная кровать.
The hotel is located in the Carcassonne Castle, next to the church, with a beautiful environment. It is a historic castle hotel. The navigation position of our Mercedes-Benz business car was a little off, so we parked in the riverside parking lot and walked to the hotel. The hotel then used a small car to pull the luggage to the hotel. The swimming pool is not open in winter, and you can hike in the castle in the morning. The hotel garden is very exquisite. Breakfast ends at 10:15, which is a bit too early for a resort hotel. Dinner requires reservations. We didn't make reservations in advance and had to eat outside. The hotel recommended a restaurant next door, a 5-minute walk away. The dishes were amazing and we had two meals in a row. We stayed in a family suite with a large bed and an 80 cm single bed. We stayed in 4 people, and the hotel added a single bed for us free of charge. The toiletries are all Clarins, the shower water is very large, the room is well heated, and the stay is very comfortable, which is very suitable for family vacations. The hotel staff is very enthusiastic, and the castle black chocolate presented is also delicious.
Catastrophic: air conditioning that doesn't work, refrigerator in pantograph, no water at my arrival at 16h .... No responsible, only young trainees who tried to do the best by offering free drinks, The hotel was very comfortable and very comfortable.
And the next day when you leave: no excuse presented.
The location of the hotel is very good, the hall is also very atmospheric, and the rooms are also very good. The facilities are complete, the decoration is warm and unique, and the service is also in place
Hotel near Toulouse City Center,Toulouse100% of visitors choose this area
GGuest User2024.10.06
There was a strong smell of carpet cleaner upon entering the room. It was still the same after changing the room. There was no ventilation, the windows could not be opened, and the central air conditioner did not work well. I hope the hotel can improve it.
Other hardware is pretty good.
MMaverick79Hotel have great location and just walk distance to Lourdes Sanctuary. Receptions staff friendly and quick response with our request.
We have experience the aircon does not work in the afternoon and water heater does not work in the early morning. Hope they could better in the future.
GGuest UserExceptional location about 150m from the sanctuary, surrounded by many locals and restaurants. In front of the hotel you can borrow wheelchairs if there were people with disabilities. Good breakfast international. A friendly and available staff, I will advise you and I will certainly return to you.
GGuest UserThe location is convenient, just near the train station, within walking distance, and convenient for eating. The surrounding environment is a bit messy, but the hotel's internal environment is great, and it is pet-friendly. They also prepared a dog bowl for my dog
TTravel ChilledEverything with the hotel is excellent. Check in staff and house keeping are nice.
One thing needs consideration is to resume provisions of bath mat in the shower room. Its a safety measurements. The bath tub is slippery when the shower is on. Amenities like toothpaste, tooth brush, slippers could be saved but safety measurements could not be sacrifice.
NnursewandererI arrived early and was allowed to leave my bag in the storage room before check-in, although I would have appreciated a bit more assistance instead of just being directed there. The check-in process itself was smooth and efficient. I was attended by Margie, who was very helpful and friendly. She gave useful tips about the area and information about activities in the sanctuary, which I really appreciated.
As for the amenities, I wasn’t aware that towels were not included, so I had to pay extra for them. The room was also a bit cold, and I wasn’t sure if the heater was working properly, although there was an extra throw provided. The toilet was clean, but it would be better to have a separate hand soap by the sink instead of using the same product provided in the shower for both shampoo and body wash.
The food (dinner buffet) was very good, though I think it could be more affordable and offer a wider variety of options. Overall, I had a pleasant stay, and the biggest highlight was the hotel’s accessibility to the sanctuary.
CCéline FaurouxCoup de cœur pour cet Hôtel nous l'avons découvert en juin et y sommes retournés en juillet et y retournerons à chaque fois que nous irons sur Montpellier grâce à Medhi qui avec le sourire a toujours fait son possible pour que nos séjours soient inoubliables et le personnel (accueil, barman, serveurs, femmes de ménages agents d'entretiens...) est très accueillant, à votre écoute et toujours disponible. Et pour couronner le tout le cadre est magnifique et reposant avec vue sur le golf, la piscine extérieur, ses transats et sa cabane en bambou pour s'offrir un verre au bord de la piscine. La piscine Spa interieure est immense et l'accès à 19 € la journée est gratuit de 8h à 10h et de 19h à 20h. Un vrai moment de détente au calme. Le petit déjeuner est copieux et agréable à prendre dans sa grande salle donnant sur le jardin ou en terrasse ou vous pouvez également y prendre vos repas le midi et le soir. Le restaurant propose de très bons plats à des prix très attractifs avec une formule accès piscine pour les invités ou personnes de l'extérieur
Le Zenitude Hôtel est l'hôtel incontournable pour un petit ou long séjour à Montpellier..
NNavinFernando🌟 Excellent Stay at Hotel Lutetia – Perfect Location & Comfort! 🌟
We had a wonderful stay at Hotel Lutetia in Lourdes. The location is absolutely unbeatable—just a few steps away from the train station, making arrival and departure incredibly convenient. The rooms were impressively spacious, clean, and very well-maintained. Everything felt fresh and tidy, and the modern elevator access made it easy to move around, especially with luggage.
Another big advantage is the location—within easy reach of the Grotto and the Basilica, which made our visits smooth and stress-free. There are also plenty of great places to eat nearby, so you’re never short of dining options.
What truly stood out was the friendliness of the staff. They were welcoming, helpful, and made our stay even more enjoyable.
Overall, a superb hotel that offers comfort, convenience, and excellent service. Highly recommended for anyone visiting Lourdes!
GGuest UserThis is a great hotel for a stay. First off, it's about a 10-minute walk from the train station. The room size is decent, and it's well-cleaned with nice decor. There's also a shared kitchen, so you can prepare simple meals. It was a huge plus that they offer free luggage storage even after check-out.
GGuest UserWe will definitely come back 😍♥️ we loved it.
It’s just 10 min walk from the airport. We had a big room at the ibis style. Every thing was spotless, nice comfy beds ( I would suggest to add an extra pillow but I’m sure I would get it if I asked 😅). The room was very quiet even if it is in a industrial area ( we would prefer a little warmer room, we tried to bring it up a little bit but unsuccessfully, we gave up cause we had 2 nights only). The breakfast was too good, not busy at all, even at the last moment, the food was enough. Everything is high quality, artisan bread, bio butter and cheese, fresh croissants and pain au chocolates, fresh squeezed orange juice, fresh boiled eggs, etc. Its just 20 min walk to the tram station, 15 min journey to the rail station. We visited another beautiful sea side town, Sète, 30 min journey from Montpellier.
GGuest UserWe did not receive advice that the the hotel cannot be accessed by car, so Satnav is not helpful. It was almost 9pm when we left the airport 11minutes away by car, but we did not arrive until 90 minutes, within the traffic-free old city. Phone calls to the hotel (separate phones, several occasions) connected us to a Tesla Charging number(we had a VW hire car|) or an Agent Immobilier. By asking local people on the street and in a restaurant, we eventually arrived at a secure hotel carpark with electronic code access, a young man appeared as he was locking up for the night. He told us we were lucky to find him there. We parked and were transported by him via a circuitous and improbable route through the fortifications. Why were we not given directions to this car park and why was this system not explained to us? Diabolical!
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