The building looks normal but the interior made up for it. Looks new and rooms are clean. However, they can improve on the lift to accommodate crowd as I experience stopping at almost all level during check-out time. Service was good as I requested to have my pillow case changed after my 1st night as it smelled a little funky. Overall, good experience.
The room facilities were okay, just a bit old, but still clean.
There was no hand towel and no kettle, but there was a hot and cold water dispenser in the common area.
Bread and local specialties were offered for free.
There are plenty of places to eat nearby, which was convenient.
The hotel's exterior is new and fresh, and the room is bright and comfortable with a modern, 'cyber' design. The toilet in the bathroom is state-of-the-art, and the in-room electronic system is very convenient to use. The lobby staff were all smiles, attentive, and friendly. The hotel is located near the city center, less than a ten-minute drive away, which is very convenient. For Ipoh, Malaysia, this hotel is definitely a five-star experience. Highly recommended!
We stayed one night at Bedrock Hotel Ipoh and had a very pleasant experience. The room was very nice and huge, with plenty of space and everything we needed. It was clean, comfortable and quiet.
The staff were super friendly and welcoming, which made the stay even better. The location is convenient for exploring Ipoh and the Old Town area.
The only small downside was the breakfast, which was just so-so. It was fine, but not the highlight of the stay.
Overall, everything else was perfect and we would definitely stay here again.
I booked a 3 bedroom suite horizon view and they upgraded me to one with lake view which was great! The unit has a nice view of the limestone hills and the lake which is surrounding the hotel.
Suite is clean and everything functions well. There’s a water filter machine providing hot and cold water which is a great sustainable element, not using plastic water bottles in their suites.
Breakfast buffet spread is also good with both western and local style dishes.
Booked a room here to stay close to family in the area, and it was exactly what I needed. It’s a straightforward hotel with all the essential amenities. The room was clean, the room service was prompt, and the reception team was exceptionally friendly and helpful. Great choice if you’re looking for a hassle-free, ”basics done right” experience.
⭐️ parking provided for guest
⭐️ spacious room - same as advertise got sink, microwave.
⭐️ easy check in and check out process
❌ no smart TV. Normal tv channel.
Overall is good. Thanks.
Had such a wonderful anniversary getaway at DoubleTree by Hilton Damai Laut ❤️The resort was peaceful, beautiful and perfect for a relaxing escape from busy life. Loved the stunning sea view, clean room, delicious food and the warm hospitality from the staff throughout our stay.
The pool was amazing and our child really enjoyed the Kid’s Club too 🥰 It definitely made the trip more family-friendly and enjoyable for parents with kids.
Just a small suggestion — it would be even better if the Kid’s Club could include a mini playground or small slide for children to play 😊
Overall, it was a memorable and relaxing stay. Thank you for making our anniversary celebration so special ✨ Definitely looking forward to coming again!
Our first visit to the resort. A wonderful place to celebrate our anniversary. A quiet place to relax and enjoy without noisy children running around. Not too many guest which is very good. Don't feel crowded. Service is good. Buggy service is fast response. Best is the private pool and hotspring water.
Fine dinning is wonderful inside a cave. Breakfast is good. Freshly cooked only when you order and is unlimited. Only issue is location which you need to get transport if going outside. Sunway is building a big shopping mall just outside but only ready in 2028. You also get complimentary entry to Sunworld theme park if you join and follow the trekking from resort to back of Sunworld. A short walk through the forest. Will definitely come back again.
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ZZatie rosliHad such a wonderful anniversary getaway at DoubleTree by Hilton Damai Laut ❤️The resort was peaceful, beautiful and perfect for a relaxing escape from busy life. Loved the stunning sea view, clean room, delicious food and the warm hospitality from the staff throughout our stay.
The pool was amazing and our child really enjoyed the Kid’s Club too 🥰 It definitely made the trip more family-friendly and enjoyable for parents with kids.
Just a small suggestion — it would be even better if the Kid’s Club could include a mini playground or small slide for children to play 😊
Overall, it was a memorable and relaxing stay. Thank you for making our anniversary celebration so special ✨ Definitely looking forward to coming again!
GGuest UserOur first visit to the resort. A wonderful place to celebrate our anniversary. A quiet place to relax and enjoy without noisy children running around. Not too many guest which is very good. Don't feel crowded. Service is good. Buggy service is fast response. Best is the private pool and hotspring water.
Fine dinning is wonderful inside a cave. Breakfast is good. Freshly cooked only when you order and is unlimited. Only issue is location which you need to get transport if going outside. Sunway is building a big shopping mall just outside but only ready in 2028. You also get complimentary entry to Sunworld theme park if you join and follow the trekking from resort to back of Sunworld. A short walk through the forest. Will definitely come back again.
GGuest UserMarina Island Boat transfer easy, although I feel a little expensive. Coffee was cold, they had wrong check in information and I almost tripped on uneven block surface exiting building to boat. Check in completed at reception , with correction to booking. We were in a lower tropical garden villa, which is cheapest room. We were lucky to have part sea view and part back of pool view. Other lower villas in this category, not so good a view. This said, room was gorgeous, despite dead moth in sunken bath area. All the staff were fantastic and helpful. Chatted to some people in over water villas, who were disappointed you could not swim in sea from villa, nor enter sea from beach around jetty , due to sea urchins. On the other side of the Island is Emerrald bay. Absolutely stunning! Beautiful beach and sea to swim in. Lots of space for sun beds, but everyday ran out by 11am! Suggest they get some more! Forfeited scrumptious in all restaurants.
GGuest UserThe building looks normal but the interior made up for it. Looks new and rooms are clean. However, they can improve on the lift to accommodate crowd as I experience stopping at almost all level during check-out time. Service was good as I requested to have my pillow case changed after my 1st night as it smelled a little funky. Overall, good experience.
GGuest UserThe hotel's exterior is new and fresh, and the room is bright and comfortable with a modern, 'cyber' design. The toilet in the bathroom is state-of-the-art, and the in-room electronic system is very convenient to use. The lobby staff were all smiles, attentive, and friendly. The hotel is located near the city center, less than a ten-minute drive away, which is very convenient. For Ipoh, Malaysia, this hotel is definitely a five-star experience. Highly recommended!
GGuest UserBooked a room here to stay close to family in the area, and it was exactly what I needed. It’s a straightforward hotel with all the essential amenities. The room was clean, the room service was prompt, and the reception team was exceptionally friendly and helpful. Great choice if you’re looking for a hassle-free, ”basics done right” experience.
GGuest UserStrategic location with great customer service. However, I notice at late night whereby 2 out of 4 pillows dirty with unpleasant scent (saliva and sweat). I have to sleep with 1 pillow and struggle not to flip or put my hand beneath the only pillow due to the contact with dirty pillow. Good breakfast and service despite hotel room fee very cheap. I believe hotel room fee may increase after room maintenance in place (Seriously). It is a strategic location with great scenery view. Room maintenance floor by floor or room by room in align with booking capacity shall help to secure ‘returning customer’. Thank You
GGuest UserWe stayed one night at Bedrock Hotel Ipoh and had a very pleasant experience. The room was very nice and huge, with plenty of space and everything we needed. It was clean, comfortable and quiet.
The staff were super friendly and welcoming, which made the stay even better. The location is convenient for exploring Ipoh and the Old Town area.
The only small downside was the breakfast, which was just so-so. It was fine, but not the highlight of the stay.
Overall, everything else was perfect and we would definitely stay here again.
GGuest UserI booked a 3 bedroom suite horizon view and they upgraded me to one with lake view which was great! The unit has a nice view of the limestone hills and the lake which is surrounding the hotel.
Suite is clean and everything functions well. There’s a water filter machine providing hot and cold water which is a great sustainable element, not using plastic water bottles in their suites.
Breakfast buffet spread is also good with both western and local style dishes.
GGuest UserThe first room the hotel gave me wasn't great and had a few issues (I'd recommend checking it when you check in). After I switched rooms, the overall experience was good. The gym and pool are both well-equipped. The hotel location is excellent, right above a mall, and it's super convenient to walk to Taiping Lake and the hawker center (around 5 minutes).
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