Posted on Aug 17, 2026|Tanjung Sea View Terrace Twin
Michelle JThis is the first time I've experienced ”wasting time” not as a derogatory term. Here, both your mind and the days slow down, not just because Tanjung Aru boasts the most beautiful sunsets, but because of every plant, every service within the hotel, and the meeting of the ocean with Shangri-La, which collectively created an unforgettable experience for us. I highly recommend the ground floor patio rooms, where the balcony leads directly to the lawn! You can witness one of the world's top three sunsets and the iconic Sunset Bar. I loved the peaceful mornings here, listening to the sea breeze on a lounge chair and watching seagulls glide over the ocean. In the evenings, there's none of the hustle and bustle of the public beach, only melodious songs, paired with a margarita, truly allowing time to slow down. I suggest staying for at least 5 nights; if you're lucky, you might even catch a unique event. The hotel's Chinese restaurant is highly recommended; it leans towards Cantonese cuisine, with prices being mid-to-high, but it definitely satisfies Chinese palates.
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Price per night from:US$267
Posted on Feb 25, 2026
Guest User
The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!
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Price per night from:US$201
Posted on Apr 27, 2026|Executive Twin Suite
ShanyouzhenI chose this hotel for a one-night stay before heading to the overwater bungalow the next day. Although the room facilities were a bit old, they were very clean. There's a convenience store right downstairs, and it's very close to the pier. The sea breeze was a bit loud at night, but the breakfast was excellent and plentiful.
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Price per night from:US$56
Posted on Jul 27, 2026|Chalet Sea View King With Boat Transfer
Guest User
The place is beautiful. The ocean and the beach are amazing. The hotel is seafront, a few steps and you’re swimming in the ocean. The rooms needs a lot of maintenance and deep cleaning, our room had many things need to be repair so, they gave us upgrade to a huge wood villa with 2 floors.
The restaurant is ok… but no delicious. Breakfast is not so good but they prepare eggs as you like.
The hotel needs dee cleaning and a lot of maintenance. They have places looks like abandoned.
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Price per night from:US$131
Posted on Jul 22, 2026|Garden Wing Deluxe Twin Room
BPlaomaoThis is my second stay at Shangri-La Rasa Ria, with the last one being 13 years ago. Although the hotel is older, the facilities are generally well-maintained. There are some minor damages in certain nooks and crannies, and while the bedding felt clean, I personally thought it was a bit old-fashioned. As a five-star hotel, I believe the linens should be updated more regularly. The service was excellent – warm and attentive. Some staff members could communicate in Chinese. Furthermore, knowing we had a child, they even converted the sofa into an extra bed in advance. The location is quite remote, so dining options are limited to the hotel itself. You can also use Grab, but the choices there are somewhat limited. The hotel's various restaurants offer different cuisines, catering to individual preferences, though the prices are a bit on the high side. The hotel has many activities available, which are great and fun for kids. If you have the budget for a family trip, I'd highly recommend it.
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Price per night from:US$177
Posted on Dec 17, 2025|Two Bedroom (Blue Mountain)
Guest UserRoom filtered water has an unpleasant odor.
Sutera Avenue lack of management maintenance, parking basement is dirty and dark, corridor amd lift also dirty.
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Price per night from:US$34
Posted on Aug 14, 2026|2 Twin Beds View
Zhuzhu2007The hotel's location is excellent, with a shopping mall right downstairs. It's less than a ten-minute walk to Suria Sabah and Gaya Street, and only about a ten-minute walk to the Jesselton Point ferry terminal. Dining, shopping, and getting a taxi are all very convenient. The pool water is very clean. The room has all the necessary facilities, but the cleanliness wasn't great; there was dust on the nightstand. Also, toiletries weren't replenished in a timely manner. I stayed for three days and after using the bathrobe after swimming, it was never replaced. By the last day, I had no bathrobe to use. Same with the towels, but since I brought my own, I didn't bother calling housekeeping.
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Price per night from:US$110
Posted on Jun 18, 2026|Studio Premier Queen With Sea View
Anonymous User
I contacted customer service in advance, and they were always responsive. For our celebration, they even provided some simple decorations, which was a pleasant surprise when we checked in!
Our flight was delayed, and although the official check-in time was before 24:00, we were still able to check in smoothly more than half an hour late that day (we hadn't anticipated the delay would be that long).
The room view was really good (it's a pity we didn't stay in the room until evening, otherwise, watching the sunset would have been great!). There's also an outdoor viewing area on the 6th floor, but we didn't stay long enough for its operating hours. The room size was decent, with just one chair, but it had a full kitchen with almost all utensils provided! The bathroom also had toiletries.
The breakfast included in the room rate was a nice bonus.
The best part was definitely the infinity pool! It was still cool and out of the sun at 8:00 AM.
I stayed at both Citadines Waterfront and The Shore in Kota Kinabalu, and it turns out they're in the same building but with separate entrances (they are interconnected). The pool on the 6th floor is directly separated, which is pretty cool.
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Price per night from:US$74
Posted on Jul 8, 2026
Guest UserIm very much enjoy my time while stay in this hotel..very convenient, the staf was very helpful..the ambience, was very good n calm..i will repeat n will suggest it to my friends n family to stay here..tq
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Price per night from:US$32
Posted on Aug 15, 2026|Borneo Garden
SyriaCompletely exceeded expectations! The resort is huge, almost like a nature reserve, with plenty of flora and fauna. I'd see lizards every day on my way to breakfast. The beach is also expansive and less crowded than city beaches, offering a much better experience. The sand is incredibly soft and clean. We booked a garden view room but were lucky enough to get one that had a partial sea view from the window. The only downside is that the room facilities are a bit old – I checked, and our block hasn't been renovated. There was a slight musty wooden smell, but the unrenovated rooms do have a charming, rustic style. The only real drawback is its distance from the city, making it perfect for spending the last two days of your Kota Kinabalu trip relaxing at the resort. Overall, the experience was fantastic and truly exceeded all expectations!
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Price per night from:US$75