Anonymous User
April 17, 2024
Location: The hotel is in a very good location, 5 minutes walk to ***a Street, there are many places to eat nearby, and there is a fruit market and a fish market opposite the hotel.
Room: We booked a sea view room, the official room area is 26 square meters, but I didn't feel it when I went in. After entering the room, it was difficult to open the boxes, not to mention that we had three boxes. Because we were traveling with children, there were indeed a lot of luggage. However, because the hotel is relatively new, the bedding, toilet, and shower are very good and comfortable. The room also has a small balcony with a full sea view, and the scenery is very good.
Service: The overall service is also very good, and the staff are very kind. There is a coffee machine in the hotel lobby, which will provide local freshly ground coffee for free. The taste is very good and recommended.
Swimming pool: The hotel has an infinity pool with a great view. The children don't want to get up when playing in it~
Hygiene: The room hygiene is very good, but when it comes to breakfast, it is really a big failure of this hotel! We arrived at the restaurant at 7:30, and the dishes were not yet fully served. All the dishes were almost cold. I suspect that fried rice, chicken, etc. are all overnight. . . I told the waiter that the dishes were all cold. The waiter carefully tested the temperature with his hand, and then answered me very seriously, "It's warm." I couldn't say anything else, because if I said anything more, I would feel that I was nitpicking. . . But really, except for the boiled eggs that were just taken out, none of them were steaming. I thought, why don't I make some toast myself, so that it will be hot, but the toast hasn't been brought up yet. I walked to the bread machine, and there were small flies all around the bread machine. The hygiene was too scary. I looked carefully around the other dishes, and there were more or less small flies flying around them. I didn't dare to eat this breakfast anymore. In the end, the children ate some eggs and bread slices, and I drank a cup of freshly ground coffee in the lobby mentioned above, plus a boiled egg. The quality of this breakfast is too scary... It's not as good as the Home Inn Hanting in China. When I told my wife about this, she was quite tolerant and said, "Maybe it's because there's a seafood market across the street, so it's like this." Hahahaha
Originally, I had a very high impression of Citadines and the entire Ascott hotel. This breakfast was very disappointing to me. I'll be more cautious when choosing this brand in the future.
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