The hotel is well located and has excellent facilities, with renovated rooms, spacious bathrooms and comfortable beds.
The breakfast buffet is complete (a wide variety of drinks) and, as a courtesy, there was sparkling wine and flavored water in the afternoon at the reception.
The rooms with a view of the bridge with Vila Velha are charming and stand out.
However, the cleaning left something to be desired. We spent Friday through Sunday without our room being cleaned because the cleaning on Saturday was late (we left in the morning and, when we returned, it had not been done). The person in charge even volunteered to do it, but it would have been uncomfortable with us in the room and we decided to leave it as it was.
In any case, a positive review, classified as ”good-excellent”.
The electric shower did not work; the room was made of lombric roofs, and on the roof was opened to the corridor, which was not privacy; the bathroom seemed still in work
Accessible, clean hotel. I had to deliver some packages and they practically kicked the gentleman out of the room, which was prohibited. I told them it would take 3 minutes and they kicked us out immediately. I left the place.
It was very top our stay in the Black Serra, super top service, Pedro is note 10, very clean place, pleasant environment, very good breakfast coffee and so on. , we are already organizing to return as soon as possible and we will be telling the tb friends. Ogg for the total dedication to us!
O hotel continua excelente na totalidade, já é a segunda estadia minha neste hotel.
O que foi inaceitável e causou um grande constrangimento foi a TRIP.COM não enviar os dados corretos da minha reserva e o pagamento antecipado exigido no Site de reservas da TRIP.COM ao Hotel, durante o atendimento a atendente me cobrou o valor referente a estadia e mesmo eu mostrando todos os comprovantes a mim enviados pelo site, não encontrou minha reserva feita pela TRIP.COM e sim uma reserva no BOOK.COM e que a mesma não estava paga, esclarecendo que o pagamento era feito no ato, ao final do check-in.
As atendentes, diante do exposto e vendo minha insatisfação, se prontificarão a solucionar o problema, nos tranquilizando e com muita urbanidade nos permitiram o acesso ao quarto que constava na minha reserva normalmente.
The hotel is well located, near everything and mainly the beach. The service is excellent, the room is perfect. I just leave my criticism of parking that is a little confused and tight and breakfast that could have more options.
With a stay at Pousada Contêiner 10 in Serra (Manguinhos), you'll be a 1-minute drive from Manguinhos Beach and 14 minutes from Vitória Apart Hospital. This vacation home is 7.4 mi (12 km) from Shopping Mestre Alvaro and 10.5 mi (16.9 km) from Praia de Camburi.
Take in the views from a garden and make use of amenities such as a communal living room.
Featured amenities include express check-in and express check-out.
Make yourself at home in one of the 3 individually decorated guestrooms, featuring kitchens. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include separate sitting areas and minibars, and housekeeping is provided on request.
The service is very good, every time I come to this hotel, clean and breakfast is very good. The only downside is that dinner here is very expensive. Everything else is very good, everyone can choose.
Great
133 reviews
9.3/10
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HK$528
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9.6/10
Amazing
GGuest UserMy stay at Pousada Alto de Montanha was truly unforgettable. It’s an amazing place—peaceful, quiet, and perfectly tucked away from the noise of the city, surrounded by beautiful nature. The atmosphere makes it ideal for anyone looking to relax and recharge.
The host was exceptional: always happy, welcoming, and genuinely friendly, which made the experience even more special. The food was another highlight—everything was delicious, especially the breakfast, which was simply amazing and clearly prepared with care.
One thing that really stood out was the flexibility and willingness to help guests. Even though Trip.com states that reservations cannot be changed, the pousada was accommodating and helped make adjustments when needed, which shows their commitment to great service.
I strongly recommend this place to anyone looking for a peaceful getaway. I will definitely be coming back again.
Minha estadia na Pousada Alto de Montanha foi verdadeiramente inesquecível. É um lugar incrível — tranquilo, silencioso e perfeitamente isolado do barulho da cidade, cercado por uma natureza exuberante. O ambiente é ideal para quem busca relaxar e recarregar as energias.
O anfitrião foi excepcional: sempre alegre, acolhedor e genuinamente simpático, o que tornou a experiência ainda mais especial. A comida foi outro ponto alto — tudo estava delicioso, especialmente o café da manhã, que era simplesmente incrível e claramente preparado com carinho.
Um aspecto que realmente se destacou foi a flexibilidade e a disposição para ajudar os hóspedes. Mesmo que o Trip.com afirme que as reservas não podem ser alteradas, a pousada foi prestativa e ajudou a fazer ajustes quando necessário, o que demonstra seu compromisso com um ótimo serviço.
Recomendo fortemente este lugar para quem busca uma escapada tranquila. Com certeza voltarei.
AAnonymous UserWe recently stayed at the Sheraton Hotel in Vitória, ES for a romantic getaway. As a couple with a bit of an age difference (I’m 21 and my boyfriend is 45), we’re always looking for a mix of fun, comfort, and sophistication—and this hotel mostly delivered!
Positives: The location is fantastic! Right by the beach with beautiful ocean views from our room. My boyfriend especially appreciated the calm, elegant vibe of the hotel. The breakfast spread was impressive—lots of variety, fresh fruits, and delicious pastries. I loved the pool area! Great spot to relax and get some sun.
Room: The room was spacious and modern, with a comfy bed and a lovely balcony. However, we did notice that some areas looked a bit outdated for a Sheraton standard. My boyfriend travels a lot for work and expected a little more in terms of maintenance.
Service: Staff was friendly and attentive, but there were a few hiccups. Check-in was slower than expected, and we had an issue with our room key not working one night. However, they resolved it quickly. We also appreciated the concierge’s local recommendations for restaurants and activities.
Overall Experience: We enjoyed our stay, but there’s room for improvement. It’s a great choice for couples looking for a mix of relaxation and city vibes. My boyfriend found it a bit pricey for what was offered, but for me, it was worth it for the view and the pool!
Would we come back? Probably, but we’d love to see a few upgrades to make it feel more luxurious.
Recommendation: Ideal for couples looking for a peaceful stay in Vitória, but if you’re after a super high-end experience, there’s a bit of room to grow.
JJessicaThe hotel is well located, near everything and mainly the beach. The service is excellent, the room is perfect. I just leave my criticism of parking that is a little confused and tight and breakfast that could have more options.
GGuest UserHostel is very clean and well kept. Very friendly staff. Great breakfast included! Easy to meet other travelers and hangout! I made some friends while staying here and have gone out on adventures with them. The receptionist Lucas and the owner Wilson are extremely nice and kind! Great location, close to everything. I stayed here about 2 months ago and came back again to stay here again while visiting some friends! It’s felt more like a little home/family! 100% recommended!
GGuest UserThe hotel is well located and has excellent facilities, with renovated rooms, spacious bathrooms and comfortable beds.
The breakfast buffet is complete (a wide variety of drinks) and, as a courtesy, there was sparkling wine and flavored water in the afternoon at the reception.
The rooms with a view of the bridge with Vila Velha are charming and stand out.
However, the cleaning left something to be desired. We spent Friday through Sunday without our room being cleaned because the cleaning on Saturday was late (we left in the morning and, when we returned, it had not been done). The person in charge even volunteered to do it, but it would have been uncomfortable with us in the room and we decided to leave it as it was.
In any case, a positive review, classified as ”good-excellent”.
GGuest UserMy stay was for a couple. We arrived in the room and there was a blanket that was basically a single blanket and 2 very low pillows that looked like they could only fit one person. I called to ask for another pillow and they told me they didn't have any more. As a result, I didn't sleep very well.
The service was very good, the hotel was well located and clean. The only thing that left something to be desired was this detail.
BBJYH88888The service is very good, every time I come to this hotel, clean and breakfast is very good. The only downside is that dinner here is very expensive. Everything else is very good, everyone can choose.
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