Hotel near Downtown Cancun,Cancun75% of visitors choose this area
AA Mojumder2026.02.12
It is an excellent hotel with great swimming pool area, clean and big rooms with lots of amenities. The greatest thing about this hotel is its location. We were going to stay in hotel zone but later changed our mind to downtown. And we couldn’t have decided better. All the tours operators do pick up from a couple of locations in downtown area and one of the location is the right outside this hotel. The las Palapas park is walking distance, so is all the local restaurants, super markets etc. it’s near several banks and hotel has a couple of cash points inside the hotel. The only slight nuance is that it is right outside a main road and noise from the road (especially if your room is facing the street) can be a little annoying in the morning during rush hours. Breakfast is fantastic and staff are very nice and accommodating. 4.9 star out of 5.
The only point to consider, which is not the fault of the hotel, are the high values charged by taxi drivers in the end of the year to go from the hotel to the beach, about 300/400 Mexican pesos, 17-22 dollars.
Hotel near Zona Hotelera,Cancun25% of visitors choose this area
XXindongyongyuanzaoyuxingdong2026.03.03
1. The hotel's location is great, with bus lines R1 and R2 right outside, which is very convenient.
2. The room I booked was a bit noisy, facing the street, so you could hear cars passing by, but it was still tolerable and acceptable.
3. Breakfast was decent. They said bottled water would be provided, but there wasn't any in the room when I checked in. After calling, it took quite a while for it to be delivered. The next day, after the room was cleaned, there still wasn't any, and I had to ask for it. I'm not sure why.
4. The hotel's private beach is quite nice, and the environment is lovely.
Hotel near Zona Hotelera,Cancun25% of visitors choose this area
GGuest User2026.01.16
The hotel is a banger for value. It is not a four star hotel - yes the floor may not be the most comfortable, but it has ALL the amenities you will need. The staff was helpful. I thoroughly enjoyed staying there at a very affordable price. 10/10
Hotel near Zona Hotelera,Benito Juarez25% of visitors choose this area
KKaren2025.08.21
This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read.
Hotel near Zona Hotelera,Cancun25% of visitors choose this area
Hhelenmiu2026.01.10
Rating: 10/10
Excellent all-inclusive resort in Cancun with outstanding service.
We arrived early in the morning, and the staff kindly allowed us to use the buffet right away, which was a very nice and welcoming touch. Throughout our stay, the staff was always friendly, polite, and helpful.
Our room was cleaned very well every day, and everything was kept neat and comfortable.
On the day of departure, even though check-out was at 11 AM, they allowed us to stay on the property until 6 PM and kept our all-inclusive bracelets, so we could continue enjoying food, drinks, and the facilities. That was truly amazing service.
The hotel also has great restaurants on the property, with plenty of delicious options.
Overall, a fantastic experience — relaxing, well-organized, and great value for money. We would gladly come back again.
A large spacious room with kitchens and two balconies.A modest breakfast. To the center and sunset is not long to walk. A small unequipped beach in front of the hotel itself.
The most cost-effective hotel in the Tulum Beach area, with a beautiful cliff sea view, welcome drink, and you can book a sea view for dinner, the view is beautiful…
The hotel can't go directly to the sea, so the price is relatively beautiful, and it's not far away if you want to go to the sea. There is a white sand beach next door after a five-minute walk.
The room is big, and hot tea is delivered every day. The service is very good, especially the price is half of that of many hotels in the beach area next door. It's perfect!
Hotel near Downtown Cancun,Cancun75% of visitors choose this area
KKJ SEOW2025.11.03
I had a very pleasant stay at the Ibis Hotel in Cancún. The property is clean, comfortable, and offers great value for money. The rooms are simple but modern and well-maintained — exactly what you need for a short stay.
The staff were friendly and helpful throughout my visit, always ready to assist with any questions. The location is excellent, right next to a Walmart Express and within walking distance of restaurants, cafés, and transport connections. It’s also convenient for joining local tours and excursions.
Breakfast was good, with a nice variety of options to start the day. The hotel feels safe and organized, and everything worked smoothly from check-in to check-out.
Overall, a reliable and comfortable place to stay in Cancún — I would definitely recommend it for travelers looking for good value, cleanliness, and convenience.
Nice location close to the beach around the corner from the Ado bus station and 5th avenue.
Friendly receptionist who helped me a lot.
It can be a bit noisy sometimes.
I was happy with the room upgrade :)
Very Good
114 reviews
8.0/10
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