Hotel near Venice City Center,Venice30% of visitors choose this area
GGuest User2026.03.02
The room was spacious and the heating worked very well. The key was unique, but the facilities were a bit old. The shower curtain didn't really keep the water in, so the bathroom floor got very wet. The courtyard next to the room was quite nice. Room 509 is actually on the ground floor. I also got bitten by mosquitoes at night, but luckily I managed to kill them quickly.
The front desk had a peculiar process: when I checked in, they asked for my credit card to register the number. The next day when I checked out, I inquired about it and was told it was to prevent guests from forgetting to pay city taxes or other fees after leaving. They also assured me that the card information would be deleted later and not to worry.
Hotel near Stazione Mestre,Venice68.3% of visitors choose this area
GGuest User2026.03.11
The location is fantastic, directly opposite the train station, and it's just a one-stop, 10-minute train ride to the main island. You don't have to drag your luggage around for ages. The room was spacious and clean, definitely up to four-star standards.
My only minor complaints are that they don't provide complimentary bottled water. All drinks in the mini-fridge are chargeable, even the water (every other hotel I stayed at in Italy and France provided complimentary bottled water, this was the only exception). They advertise laundry service, but there's no washing machine; they send it out, and the prices are exorbitant. I'm leaving this review for everyone's reference (P.S. The drinks menu and laundry prices are in a folder on the desk, you'll need to look for it yourself).
A perfect hotel. The best four-star hotel in Verona, right between Piazza delle Erbe and Piazza Bra in the city center, only a hundred meters away from the former residence of Giulia. The side of the hotel is the most famous pedestrian street in Verona, Via Mazzini (a street of famous brands), where there are famous ice cream shops in the old town, and there are many popular restaurants in both squares. The hotel is classical in style in both architecture and decoration, very artistic, and the buffet breakfast is also rich.
The hotel breakfast was decent and quite a big seating area. The staff there were on top of everything, just wish they were a little more welcoming when going to it. The room was very small, barely any room for the luggage. I had to crawl over the bed to get from one side of the room to the other. I didn't like how a key was needed to.open the door and there was no working lock on the inside. I felt unsafe as if someone could pick the lock and go inside. For location, I like how it's very close to the train station and there are lots of bus routes in the area.
Had a very warm welcome. The hotel is a little dated, but was clean. Super friendly and helpful staff and a very large continental breakfast. There were cute tiny olive oil bottles, which was very appreciated. The coffee is a self-serve machine and there was canteen serve for all manner of hot foods, lots of bakery variety. I really enjoyed my one night stay after missing a flight at Verona airport. The staff helped me plan a really fun day until my flight the next day, they stored my luggage, while I went to see the sights. The most beautiful square in the world, dantes statue, Romeo and Juliets balcony, the castle, the river, the amphitheatre and I was lucky to find a wonderful festive market. A wonderful night and day in Verona. I went to the gusti gardens which absolutely wonderful highlight of my day.
Hotel near Venice City Center,Venice30% of visitors choose this area
GGuest User2026.02.04
I had an absolutely wonderful stay at BW Premier Collection Continental and couldn’t be happier with my experience.
The location is unbeatable — just a five-minute walk from Santa Lucia Train Station, which makes arriving in Venice incredibly easy, especially with luggage. You’re right in the heart of the city while still being able to relax comfortably.
The service was truly impeccable, from reception to room service. Every staff member I interacted with was kind, attentive, and genuinely welcoming. One moment that really stood out: I was allowed to sit on the lobby couch and enjoy a bottle of wine that I hadn’t purchased from the hotel — something that almost never happens. Not only did they allow it, but they brought me glasses and even opened the bottle for me with a smile.
Later, I went to buy more wine from the bar, and even though they had technically just closed, they still served me without hesitation. That level of hospitality really says everything.
Amazing location, outstanding service, and a warm, generous atmosphere. I will definitely come back, and I highly recommend this hotel to anyone who wants to stay centrally in Venice while enjoying truly exceptional service.
Hotel near Venice City Center,Venice30% of visitors choose this area
GGuest User2025.08.16
I highly recommend this hotel to stay, especially when you go to Venice in a peak season.
This hotel is located near Venezia S.L station and no need to get on waterborne.
I visited in August, which was a peak season, so many ppl are lining up for waterborne and it seems it’s difficult to move around with luggage.
1. This hotel left a very deep impression on me. The rooms are spacious and clean, and the service attitude is also very good. It is an ideal place to stay for business trips and tourism.
2. I really like the atmosphere of this hotel. It is quiet and elegant, and it allows people to relax. The meticulous and thoughtful service of the service staff is impressive.
We have stayed in this hotel only for the weekend but we had an amazing experience with the hotel staff in breakfast and dinner. So nice to all the customers and always with a smile on their faces. I would be choosing this hotel again next on my visit to Venice. As we don’t like the crowded places the location is great, rooms are clean and nice nothing old or not cleaned. 10 minutes from Venice by bus 5. Bus stop outside the hotel literally. Same bus can take you from airport to hotel and back. Buy 72 hours tkt in the hotel and you can use it for murano burano and for buses with train. Price is 45€. In general ana amazing price experience good food in the hotel. 100% suggest it.
Hotel near Venice City Center,Venice30% of visitors choose this area
GGuest User2025.12.21
Very nice old palace with classic style interiors.
Location: close to the water bus stop of Ca' d'Oro, 10 minutes walk to Rialto and close to the food area of Cannaregio
Service: Amazing staff, always with a smile and willing to help
F&B: Breakfast is always the same and with limited choices (this is not meant to be negative for me) but, the quality is top notch.
The afternoon tea time in the afternoon is complimentary but unfortunately I have never tried it
Rooms: Big rooms (at least mine), big bathroom, very comfortable bed.
Great
137 reviews
9.3/10
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CChujianruyunThe suite booked this time is in good condition in all aspects. Verona is a better hotel. Breakfast can be very convenient to go to major attractions. Walking distance from Juliet's former residence is not far away.
AAnonymous UserThe hotel is very close to the train station, which is convenient for getting around or catching a train.
The front desk staff heard we were in a hurry to catch our train, so they checked us in very quickly. We were also able to store our luggage, and they even took us directly to our room afterwards. The service was excellent! The front desk staff were also very friendly.
The room was quite spacious, the bed was clean, and the bathroom was clean. The water pressure for the shower was a bit unstable, and if you showered for a longer time, the water temperature would fluctuate between hot and cold. The air conditioning was very powerful and kept the room warm, though it was a bit dry. Although it's very close to the train station, it wasn't noisy at all; overall, it was quiet.
AAnonymous UserVery good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
GGuest UserThe location is fantastic, directly opposite the train station, and it's just a one-stop, 10-minute train ride to the main island. You don't have to drag your luggage around for ages. The room was spacious and clean, definitely up to four-star standards.
My only minor complaints are that they don't provide complimentary bottled water. All drinks in the mini-fridge are chargeable, even the water (every other hotel I stayed at in Italy and France provided complimentary bottled water, this was the only exception). They advertise laundry service, but there's no washing machine; they send it out, and the prices are exorbitant. I'm leaving this review for everyone's reference (P.S. The drinks menu and laundry prices are in a folder on the desk, you'll need to look for it yourself).
GGuest UserWhat a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.
The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.
The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space.
Breakfast was convenient and offered a large variety of choices. Service was also exceptional.
Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.
MMartin SnellingWe recently stayed here for 5 nights to take in the sights of Verona and surrounding cities. While I can't complain about the price, and for that, it was a bargain, there were a number of issues that resulted in a less than perfect rating.
The location: While it looks close to the main train station, it is about a 25 minute walk. However the 23/24/73 buses run regularly and pick-up / drop-off very close to the hotel
Lidl: next door to the hotel is a Lidl - it was a godsend and well worth visiting (if only for the fresh cheese focaccia).
The hotel itself was very clean but:
- The rooms have wooden floors and the walls aren't super-thick. So, when someone checks in to their room nearby, you can hear everything. At midnight, it isn't great when they're walking in heels across the floor.
- Lack of plug sockets - there was one usable plug in the room that is shared with the kettle, and one in the bathroom!
- Air conditioning (or severe lack of) - the rooms have air con, however, it wasn't switched on and I was told by reception that at this time of year (October) they don't have it switched on. The room temp was in the high 20s which led to us not actually sleeping under the covers - we spend 5 night sleeping on top of the bed as the room was just too hot. We couldn't sleep with the window open as their was too much noise from outside.
- The toilet flush was leaking 'hot water' - but this was repaired / replaced with a different toilet flush
- Staff: They were helpful when housekeeping has vacuumed up one of my wife's earrings, but didn't offer any assistance with regards to the heating in the room
GGuest UserI had an absolutely wonderful stay at BW Premier Collection Continental and couldn’t be happier with my experience.
The location is unbeatable — just a five-minute walk from Santa Lucia Train Station, which makes arriving in Venice incredibly easy, especially with luggage. You’re right in the heart of the city while still being able to relax comfortably.
The service was truly impeccable, from reception to room service. Every staff member I interacted with was kind, attentive, and genuinely welcoming. One moment that really stood out: I was allowed to sit on the lobby couch and enjoy a bottle of wine that I hadn’t purchased from the hotel — something that almost never happens. Not only did they allow it, but they brought me glasses and even opened the bottle for me with a smile.
Later, I went to buy more wine from the bar, and even though they had technically just closed, they still served me without hesitation. That level of hospitality really says everything.
Amazing location, outstanding service, and a warm, generous atmosphere. I will definitely come back, and I highly recommend this hotel to anyone who wants to stay centrally in Venice while enjoying truly exceptional service.
KKa Ka BoyWe stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later.
We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.
AAnonymous UserThe antique hotel in the scenic area has two routes to reach the hotel from the train station. Turn left at the train station and cross a bridge. Turn right and cross three bridges. It takes 10 minutes to walk. It is more friendly for people with large suitcases. The door is relatively hidden. There is a Chinese-run supermarket next to it, and the room facilities have a sense of history. When I checked in, the boss was very enthusiastic to help carry my luggage upstairs, and introduced how to buy tickets, take the water bus to various attractions, and take a boat to watch the sunset at dusk.
GGuest UserThe room was spacious and the heating worked very well. The key was unique, but the facilities were a bit old. The shower curtain didn't really keep the water in, so the bathroom floor got very wet. The courtyard next to the room was quite nice. Room 509 is actually on the ground floor. I also got bitten by mosquitoes at night, but luckily I managed to kill them quickly.
The front desk had a peculiar process: when I checked in, they asked for my credit card to register the number. The next day when I checked out, I inquired about it and was told it was to prevent guests from forgetting to pay city taxes or other fees after leaving. They also assured me that the card information would be deleted later and not to worry.
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