"It feels a bit like a hostel, but not entirely. The breakfast was much better than expected. The room didn't have facial tissues (except in the bathroom) and there was no TV. Housekeeping is not provided, but there's a microwave and disposable tableware on the first floor. Convenient transportation: just take the underground passage to the light rail station across the street, making it easy to get to both the city center and the airport. It's also convenient to come back at noon for a nap during a day of sightseeing."

"The room initially assigned to us had a broken toilet seat so we got upgraded to a different room that was larger. Accessing it required us to go up a small flight of stairs that could be tricky if there were large pieces of luggage."

"This hotel's great advantage is its excellent location; it's convenient for getting everywhere. Their breakfast is really good, though the salmon was a bit salty, so be sure to go easy on it. Right across the street from the hotel entrance is a shopping mall, and just a short walk further is the most elegant area of the entire route, with a five-star lake only a three-minute walk away."

"The hotel itself is beautiful, and the room we stayed in was comfortable. However, our arrival experience was disappointing. We booked through Trip.com and, at check-in, were told that the room we had reserved was much smaller and not what we were expecting. Based on that explanation, we paid an additional fee to upgrade. Later, the hotel explained that the confusion was caused by the room photos used by the booking platform. Regardless of whose mistake it was, as a guest I was placed in a position where I felt I had to pay extra because of conflicting information between the hotel and its booking partner. I believe hotels should work closely with their booking partners to ensure room descriptions and photos are accurate, so guests can make informed decisions before arrival. I hope this process is improved for future guests."

"Very friendly, helpful staff, a great breakfast, and useful hints and tips on local sights and facilities. Loved the hotel and Bergen...a great city to visit. The mild rain was offset by the warm reception from the locals, and the beautiful location...we'll be back!!"

"Convenient location as it's close to all the attractions and transport areas. Supermarkets and restaurants within walking distance. A good value breakfast with lots of options and lots of staff with smiles on their faces and very helpful. The rooms are a good size but not fancy in any way, makes it a perfect place to sleep, get ready and explore."