"Good location. Confusing parking"

"The stay was amazing"

"Booked for friends, the hotel facilities are in good condition, the service is very good, all staff are very friendly, the waiters are helpful and very warm to every guest."

"The room we booked the toilet was disgusting , the door does not shut properly or have a lock on this which I find diabolical. This was supposed to be a family room but I was very disappointed. I was to get a city view which I could not see this view , it is deceitful to charge for this & give me a crap view instead. Finally the hotel room was very far from the elevator which is a real pain when taking your belongings & going to & from hotel. Overall my experience was very poor, it is expensive 3 star hotel with very poor value for money & I feel it was grossly overpriced & its facilities were very poor."

"Not bad, not bad, but it seems to have given a bad review. It has a strong smoke and salt smell. I will reconsider next time. Okay, okay, that's it"

"The hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking."