"I recently had the pleasure of staying at the Cape Grace, and it truly exceeded expectations—what is not to love? From the moment we arrived, the service was exceptional. The staff were warm, attentive, and genuinely welcoming, with Liz, Bronwyn, and Sheba standing out in particular for making us feel completely at home. Their personal touches made all the difference and elevated the entire experience. The rooms are beautifully appointed and wonderfully spacious, offering both comfort and elegance in equal measure. Every detail has been thoughtfully considered to ensure a relaxing and luxurious stay. The location is another highlight, perfectly positioned right on the vibrant V&A Waterfront. This makes it incredibly convenient for exploring the area’s shops, restaurants, and attractions, all within easy walking distance. Overall, a truly memorable stay—I would not hesitate to recommend this exceptional hotel."

"EXCELLENT"

"Nice and clean the hotel is dope , and the workers are very nice"

"My recent stay at Pullman Cape Town was overall very pleasant. The hotel itself is modern, well-maintained, and conveniently located in the heart of the city. The lounge area is a real highlight stylish, comfortable, and offering an excellent selection of wines that showcase some great South African labels. It’s a perfect spot to unwind after a long day exploring the city. The front desk and reception staff were outstanding friendly, attentive, and efficient throughout the stay. However, this high standard of service doesn’t quite carry through to the restaurants. Service there can be inconsistent, with some staff being great while others seem a bit disengaged. Breakfast was the most underwhelming part quite average with a limited selection, especially compared to the overall standard of the hotel. It’s functional but not memorable. On the plus side, the property offers free parking, which is a big advantage in central Cape Town, though it’s worth noting there’s no valet service. Overall, Pullman Cape Town delivers a comfortable and upscale stay with great hospitality at the front desk, an elegant lounge, and excellent wines just don’t expect the same polish at breakfast."

"Great location! very accomodating front desks! awesome choice for breakfast"

"I liked the hotel. It's conveniently located, close to the waterfront and the tourist bus stop. There are several grocery stores nearby. The room is clean and cleaned daily, along with fresh linens and towels. Sugar, coffee, tea, and a few cookies are also replenished daily. Two bottles of water are provided, but only on the day of arrival. Shampoo, shower gel, and soap are replenished. The kitchenette in the room has everything you need to cook: olive oil, salt, and pepper, as well as pots, several frying pans, a knife, spoons, forks, plates, mugs, glasses, and a corkscrew. There's a stove, microwave, range hood, kettle, and toaster. The hotel staff is friendly. The Wi-Fi works well. Thank you very much for everything; we enjoyed our stay at this hotel."