"A hotel to avoid at all costs. This hotel is nowhere near the standard you would expect from a five-star hotel, and in our opinion, it does not even deserve a three-star rating. We stayed for four days and encountered a shocking number of issues, especially considering the price of €700 per night. Most importantly, there was no hot water for two full days. We reported the issue to reception, but were initially told that there was definitely hot water. Only after checking did they acknowledge the problem. The following day, we were told it had been fixed — but it still wasn’t. Having no hot water for two days at €700 per night is simply unacceptable. The spa service was equally disappointing. There was almost never anyone at the spa reception. On our last morning, we wanted to use the spa at 7:00 a.m., its advertised opening time, but were told the spa attendant would not arrive until 8:30 a.m. As a result, we could not use the swimming pool. The breakfast was extremely basic. No bacon, potatoes, or mushrooms, and although breakfast is advertised as opening at 7:00 a.m., the staff member arrived around 7:15. Nothing was ready before then, not even the food labels. There were also very few complimentary amenities: no water or refreshments at reception and no fruit in the gym. For a hotel charging €700 per night, these are basic expectations. It also appeared that only three staff members were responsible for the entire hotel — one at the bar, one at reception, and one at the spa — which clearly affected the quality of service. Finally, after four days, we still had not received the access codes for the parking. Overall, this was an extremely disappointing experience. Paying €700 per night for this level of service is simply outrageous. The hotel falls dramatically short of five-star standards and, frankly, does not even meet what we would expect from a three-star hotel in France. Absolutely not recommended. Save your money and stay somewhere else."

"The staff are incredibly friendly, highly recommend! It's perfectly located halfway between Cortina d'Ampezzo and Tre Cime, making it ideal for visiting Tre Cime."

"The hotel is right in town, staff were very welcoming. Great breakfast, we only stayed one night so didn't go to the bar. Room decor is nice."

"The location is good, but parking is difficult. Parking costs 40 euros per day. However, the front desk staff provided excellent service. The black employee who worked the evening shift was so friendly that it was the first time I felt like tipping in Italy."

"The best spa facilities in Cortina area. We booked suit and a room. The room is very comfortable for a young adult. The suit though, with the bed area upstairs, is not too comfy, not roomy, narrow stairs, small living area, and low height upstairs bed area."

"Nice new hotel. Not really ski-in,ski out, have to walk about 500 to ski slope. Great service staff, clean rooms and nice facilities."