"Nice hotel and location, parking difficult"

"Beautiful facilities.....great food.....great amenities.....VERY EXPENSIVE!"

"We were not aware that the elevator didn’t work and our room was on the 3rd floor. Climbing 3 flights of stairs with luggage is not easy. Not to mention that you have to take your ice bucket down to the bar for ice and then climb back up to take to your room. The room did not have any facial tissues and even though the unit had a kitchenette there was not towel to dry dishes with. It would have been nice to know at the time of booking or checking that work was being done on the thatched roof that covered the big bar because they started working 8 a.m! This location is close to Times Square but the condition of the place needs to be addressed and not just making the bar bigger or more party friendly."

"Great place. Our room was nice and very clean. So much to do there and it is close to everything. We will definitely go back there."

"Everything was great, excellent, blessings, close to the sea and the service was good."

"Overall, we enjoyed our stay but stayed at a sister property and would rather go back there instead of here. However, we LOVED the decor in the room the same! It was clean with no bugs and stains! While there was no office staff on site, the staff communication was excellent via text and phone. The housekeeping team was friendly and worked hard! Nevertheless, we found the other location better as it was closer to the trolley stop and beach and found the amenities were destroyed and in poor condition at this location so we were disappointed. Be careful if you ride the bikes because the chain broke off on two of 4 bikes and that happened to us at the sister property and to people staying there too so just be warned! The pool was not the refreshing cool I hoped for at the sister property but felt like warm bath water and was smaller so overall, I enjoyed the sister property better. The location was also close to the street and we heard motorcycles speeding at night so if you can't sleep with noise, you will struggle. Be warned if the bugs! Mosquitos/ noseums. They are intense so take big repellent. Our neighbors were filthy and nasty and never cleaned up, leaving garbage outside and towels everywhere but I can't blame the property for that. It would be nice if there were rules to prevent that."