Posted on Feb 20, 2026|Executive Suite
XinbuzaiyanyaThis is our third year celebrating Chinese New Year at the Sheraton Guan. Overall, it's pretty good; the room and dining services are excellent. Just a heads-up for anyone visiting in winter: avoid rooms facing south. They get incredibly hot. The hotel's central AC only blows hot air, and with the direct sunlight, the room becomes unbearable for sleeping. To make matters worse, the windows only open a tiny crack – it was truly a struggle!
Show more
Price per night from:JPY 9,859
Posted on Jul 18, 2026|Family Quadruple Room
Yang321Hygiene: We booked a family room that can accommodate four people, perfect for families with two children. The room was clean.
Facilities: There's a good range of dining and entertainment options, and you can even get up close with sika deer. We were pleasantly surprised to find Pingjie Hotpot here.
Environment: The room offers a direct view of the mountains, with fresh air and a top-notch environment.
Service: We checked in at 10 PM. The front desk service was good; there was a minor hiccup, but it was quickly resolved.
Nanshan Afternoon Tea: You can enjoy 'big bowl tea' and snacks in the lobby of Building C.
Single Coffee: Our room came with two complimentary coffees, which can be picked up on the first floor of Building D.
Children's Souvenir (dolls, etc.): Small dolls were provided for the children. A minor drawback was that the bag they came in had a bit of an unpleasant smell, which could be improved.
Show more
Price per night from:JPY 13,446
Posted on Jul 9, 2026
Guest UserI chose this hotel for my business trip. It's located right in the city center of Chengde, with plenty of dining options nearby. I could even walk to the Summer Resort, which was convenient. The hotel itself is quite new, and the room facilities are good, making for a comfortable stay. The only downside was that the water pressure in the shower wasn't very consistent. Overall, it's a hotel with great value for money.
Show more
Price per night from:JPY 13,399
Posted on Jun 22, 2026
MuzisanshengTraveling solo, I chose The Landy Hotel, and it perfectly matched my aesthetic. The overall design features a simple, natural wood style with no excessive decoration. The room layout felt relaxed and comfortable, and the floor-to-ceiling window framed the garden view like a painting. The outdoor garden is meticulously maintained, with plants thoughtfully arranged and winding paths that make for a wonderfully quiet stroll, far from the hustle and bustle. The room was clean and tidy, the amenities felt high-quality, and the staff were very friendly. I felt incredibly peaceful staying here all day – it’s a great place to unwind and recharge alone. I'll definitely stay here again next time I visit Aranya.
Show more
Price per night from:JPY 38,082
Posted on Jun 15, 2026
Guest UserThe room was clean and tidy, and the bedding was soft, ensuring a very comfortable sleep. The front desk service was warm and attentive. The location is convenient, offering excellent value for money. My stay was perfect! The hygiene was impeccable, facilities were complete and in good working order, and the environment was quiet and peaceful. The service was thoughtful and I highly recommend it! The staff were gentle and accommodating. Fantastic value, definitely worth staying.
Show more
Price per night from:JPY 9,527
Posted on Aug 21, 2025
_ZFB886588****
An older hotel, but the facilities are still complete and the room was pretty clean. You can't expect too much from an old hotel. It's best to take a Didi (ride-hailing service) from the station; don't just jump into a shared ride, you might get ripped off. It's just outside the city wall, and I personally think staying here is more comfortable than inside the wall. Among the performances, only the iron flower show is worth seeing, but you absolutely need to get there early to secure a good spot, otherwise, you won't be able to watch. The commercial streets are all pretty much the same!
Show more
Price per night from:JPY 6,676
Posted on Jul 7, 2026
ConghuachchI chose to stay here for a professional photography trip, and all the amenities and services perfectly met my shooting needs. Upon arrival, the front desk swiftly and efficiently handled my check-in, proactively informing me about luggage storage and dedicated storage for large photographic equipment, which saved me a lot of preparation time. The room hygiene was impeccable; the large panoramic window was crystal clear and spotless, with no dust on the floor or surfaces, and the storage area was clean and dry, allowing me to safely store precise cameras, lenses, and other valuable equipment without worrying about dust damage. My butler, Sherry, was very familiar with the best local photography spots. She precisely tailored a full-day photography excursion plan based on sunrise, sunset, and tidal changes, guiding me through different shooting routes for coastal scenery, cultural architecture, wave close-ups, and night lights at various times. She provided exclusive services such as temporary equipment storage, early morning wake-up calls, borrowing simple blackout props, and leading the way to lesser-known wild spots, immediately adjusting the shooting schedule if the weather changed. Thanks to the efficient front desk reception, the clean and dust-free room, and Sherry's professional photography tour planning and dedicated equipment services, I successfully captured many satisfying works. I highly recommend it to photography enthusiasts.
Show more
Price per night from:JPY 41,385
Posted on Jun 27, 2025|Superior Room (2 Beds)
Guest User
During the past few days in Zhangjiakou, the most unforgettable thing is not the passion of the track, but the emotion brought by the front desk. My family sent a box of sports drinks before I left. I made sure to make sure it was delivered on the day of the game. The result was that I, a road ******, filled in the wrong district address. The courier was sorting from the south of the city to a novice post office in the north of the city. Just after the race ended at 4 p.m., the logistics information showed that ”the post office is already at the post office,” but we had to leave for the next city at 5 p.m, and looked at the postoffice address 10 kilometers away on the map, stamping our feet in a hurry. When she heard this, Ms. Park comforted me by saying, ”Don't worry, I'll find a way,” grabbing the keys to her electric car and running out. She returned 20 minutes later, sweating and panting, saying, ”The sorting officers had the wrong zoning area. I went halfway through the warehouse with them to find it!” She thought she could get it now, but she frowned again and said, ”The box is too big to fit in the electric car basket. I'm afraid it will be broken on the road. I'll run around and pack it in the trunk again!” Before I could react, she turned and rushed down the stairs again - the second time she saw her, she had a sweat scarf on her arm, With her hands tightly wrapped around the trunk, even her work shirt was soaked with sweat, but she smiled and said, ”I just borrowed a shock absorber from the post office, and none of the drinks damaged.” When she tore open the packaging, she also purposely put a note on the trunk: ”Remember to replenish electrolytes after the game!” At that moment, I suddenly felt that although the wind of Zhangjiakou was cool with the grassland, but the box of drinks and the smile of my little sister, the trophy of the race course was more heart-warming. When I met such a service in a strange city, I really wanted to share the warmth with everyone! She not only helped us to get the express, but also let me feel the ”heart for heart” service temperature. Next time I come to Zhangjiakou, I will definitely choose this hotel full of human touch.
Show more
Price per night from:JPY 8,434
Posted on Jan 7, 2026
TimLim
Bad check in service at front counter lady. Seems more occupied with her task than guest service. I have to call and request for our sofa bed to be open. Given we book and indicated a family of 4, unlike other hotels whom immediately arrange all additional required items such as toothbrushs, slippers, towels, water, etc. Here I have to call to request for each items.
The wifi doesn't work. I have to physically bring my laptop to the front desk for assistance.. and even that was not able to connect.
Breakfast, average as the food are abit hard - hard noodles, hotdogs, breads..
Only cons is location near to ski and restaurants but so are a few hotels nearby.
Free scheduled public bus shuttle to/fro train station, have to walk about 7 mins to the bus stop.
As a Hyatt member, this is the worse Hyatt Place hotels I stayed. I believe surrounding hotels will have better guest services and competitive price too.
Show more
Price per night from:JPY 13,209
Posted on Jul 6, 2026
bettle163This was my first trip, and I was very satisfied with my stay at this hotel. The room was clean and tidy. The front desk service was fantastic, attentive, and warm, making me feel right at home. There's a laundry room on the 1st floor, and the lady at the front desk even helped us with washing and drying our clothes and added sweet labels. Highly recommended.
Show more
Price per night from:JPY 6,129