AAimidebaobaozhijiaThe room was pretty good, a spacious family room. What truly made it worth it was its proximity to Universal Studios – so convenient! Especially after a whole day of playing, being able to get back to the hotel in a second almost justified 99% of the room fee. Plus, there's shopping, food, and everything you need downstairs, super handy.
AAnonymous User+ Excellent location — near central area and within walking distance to 2 metro stations
+ Near many eateries, cafes and konbinis
+ Clean, modern and very large hotel room
+ Friendly and helpful staff at reception
+ Plenty of room amenities available for use
+ In-room washing machine makes it extremely convenient to do laundry
+ Free hot drinks machine upstair during the day
+ Fantastic reception lounge to relax and unwind
+ Great window view
+ Good value for money
- Limited housekeeping — not as good for extended stays
- Limited breakfast and cafe food selection
We have booked Tokyu Stay hotels in the past, and this room is by far the best one we have stayed in. Will visit again in the future.
Hotel near Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka
Price per night from:PLN 188
8,9/10
Very Good
GGuest UserThe room is small but can open two suitcases. The public bath and spa are excellent. Close to JR station and donki. But the staff and hotel policy are terrible and I could only rate it woth adverse comment. First, at checkin the staff did not tell us the spa world could be used even after checkout, so we had no idea we could still stay to play the spa world the next day until we learnt it from other residents in the hotel. If we have learnt it earlier at checkin we might adjust our travelling plan as we checkin late at night from landing. Second,
upon checkout we asked for luggage storage service, which is very basic services of hotel, but the staff said if we were leaving and not staying for the spa, they would not keep our luggage. I am not meaning leaving Japan but I just go out from breakfast or some shopping. I have visited Japan multiple times and stayed in many hotels or residence, and this is the first one not offering luggage storage service. Please do not call this a hotel if you refuse to offer luggage storage service. Third, the hotel prohibited any slipper and every one had to walk back to rooms in bare feet after public bath, this sounds dirty while the staff was wearing slipper. Hotel could provide slippers and require resident to wear hotel slippers only. Bad experience and poor service.
SsurayabhrdnHad an enjoyable stay here at Mercure! Amenities were complete, housekeeping & receptionists were friendly and able to converse in English which made our stay more pleasant.
Location of the hotel is sooo convenient.
- a 10-min walk from Shinsaibashi/Namba station
- has family mart and donki nearby
- taxi fare from the hotel to Nankai Namba Station (for the airport) was 1,400 won
- all you have to do is cross the main road and you’ll already arrive at Shinsaibashi shopping street!
My luggage was also damaged during my flight to Osaka, so the staff politely helped to handle the disposal of my luggage for free.
The only thing that slightly bothered me was the superrrr dark lighting in the room. There were times I had to use my phone’s flashlight to find things but it was still bearable for me.
Overall, thank you, Mercure :)
UUJHZThe hotel enjoys an excellent location, conveniently situated close to the main shopping street and many of the city’s key attractions, making it ideal for both leisure and business travelers.
Public transportation is very accessible, with the metro station just a short walk away. From there, it takes only two stops to reach the JR line that connects directly to the Airport Express, which is extremely convenient for arrivals and departures.
The staff are friendly, welcoming, and always ready to assist, creating a pleasant and comfortable atmosphere throughout the stay.
The breakfast offers a good variety of options and provides a satisfying start to the day.
The hotel amenities are well-maintained and thoughtfully provided, ensuring guests have everything they need.
The room itself was clean, well-kept, and comfortable. One of the highlights was the excellent shower facility, which was modern, spacious, and very enjoyable to use after a long day of exploring.
Overall, the hotel delivers a high standard of comfort and convenience, and I would highly recommend it to anyone visiting the area.
Hotel near Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka
Price per night from:PLN 266
8,8/10
Very Good
CChocoAlisonThe location is very convenient, with JR lines directly to the airport and Expo, Osaka Loop Line and Midosuji Line directly to the city center. There is a large 7-11 and a Café de Cabrera downstairs. A five-minute walk will take you to a super large Life supermarket, which sells sashimi, bento, and cooked food. For breakfast, there are a variety of packaged breads, rice balls, drinks and soups, as well as yogurt pudding and yogurt, but you have to go early, as there will be no choice after 8:30. You can take your breakfast back to your room and eat it without taking it out of the hotel. Free umbrellas are provided when it rains. There is no bottled water in the room, only a kettle. Ice can be picked up on the 8th floor. There is coffee and tea bags available for pick-up in the lobby. The hotel only provides shower gel, shampoo and conditioner, and skin care product samples need to be purchased for 500 yen. The hygiene is very good. The auntie cleans the room very carefully. She will put everything away and put it back in place, and help fold clothes. There is only one chair in the 4-person room, it would be better if there were one or two more chairs. After 10pm, you need to swipe your room card to enter the hotel, which is quite safe.
GGuest UserWe stayed in a twin room with our elementary school-aged child (3 people in total) and slept comfortably with no major issues. We enjoyed the complimentary beer, about two glasses a day, except on the day we went to Universal Studios. We also used the hot springs twice; the baths were spacious and, most importantly, not crowded, which was great. We had breakfast all three days, and the spread was decent and delicious. We'd definitely revisit! Oh, and the ramen served in the evening was also very good.
AAnonymous UserThe rooms are comfortable and well-equipped. The property is conveniently located right beside a metro stop, with another station just a short stroll away. The welcome drinks add a pleasant touch, and the complimentary coffee and tea corner is a nice perk. If you opt for breakfast, it’s truly delicious and worth including in your stay.
Hotel near Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka
Price per night from:PLN 146
9,6/10
Amazing
Jjoanna0919From the moment I stepped through the hotel entrance, I felt right at home! Every single staff member treated guests with genuine care and attentiveness. The room size was also the biggest I've ever had in all my trips to Japan! The pajamas provided by the turndown service were incredibly comfortable too! The hotel's night view is also one of the best around. Highly, highly recommend!
GGuest UserWe booked this hotel to celebrate our first wedding anniversary, and it was the perfect choice! The location is fantastic — it’s directly connected to Shinsaibashi Station via the B2-level underground walkway. There are also endless shopping spots along Shinsaibashi-suji.
The views from our room were absolutely stunning. Everything feels brand new and modern. Highly recommend for a special occasion in Osaka!
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