Excellent guest services, friendly and helpful staff accommodated our requests and had great attitudes. The hotel entrance is down one level inside the mall across from the train station and requires key card access. Other than the mall being very crowded most days, location is super convenient and easy to find. Nice, quiet lobby and seating area.
Vond bij het diner de maaltijdsalade minimaal terwijl ik een grote besteld had. Daarbij had ik nog een extra broodplank besteld en die kwam pas toen ik de salade al op had. Toen we om 23.00 bij het hotel kwamen wilde we nog een drankje doen maar de bar was al dicht. Erg jammer.
Verder was het oke
Stayed here lots of times mainly for location and for cost.
Serving area though needs enlarged as there is always a Que at any time. This time my table was gone by the time I returned!!!
Prima service en vriendelijk personeel.
Veel faciliteiten (ook wellness). Hotel wel gedateerd, maar kamers zijn gemoderniseerd.
Het restaurant was voor ons te sjiek met veel poespas. Je kon er niet een snelle hap/iets simpels eten.
Op de hotelvoucher stond dat we voor 12:00 uur moesten uitchecken. In de praktijk bleek dat tot 11:00 uur te zijn.
Very nice hotel, very comfortable, the back door of the hotel is a restaurant and shopping place, everywhere is beautiful, although the price is expensive, it is worth it, I will consider staying again next time.
Breakfast, lunch and dinner were really great! Compliments to the chefs! The service was attentive, quiet (and at an appropriate distance) but also paid attention to the guest.
The room was perfect in terms of location and super clean. The kettle with coffee and tea is much appreciated.
We rented an e-bike on the t****th day. Wonderful cycling in the area. Many possibilities. Cycling routes were available in the hotel.
Tip for the hotel: Some more information (than just providing the bicycle key, battery and shed key from reception) is desirable. Especially if you are using an e-bike for the first time.
Very Good
77 reviews
8.2/10
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INR 7,582
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8.9/10
Very Good
Perfect hotel. Quite and in the center of Utrecht perfect reach by train
I stayed here while visiting Utrecht for a rave, and honestly, it was the perfect choice. After an incredible night out, coming back to such a clean, comfortable, and welcoming hotel was absolute bliss. The bed deserves a mention — it was the most comfortable bed I’ve ever slept on! Especially after hours of dancing, it felt like laying in heaven. The room was spotless, the staff were friendly and professional, and the whole place had a really calm, relaxing vibe. I couldn’t have asked for a better place to recharge after such a great event. Highly recommend this hotel to anyone visiting Utrecht — especially if you’re here for a night out and want somewhere peaceful and pristine to crash afterwards!
Great hotel. So close to train station and concert hall which was reason for my visit with my daughter. Enjoyed the pool very much.breakfast was great. We had drinks in the bar on the evening .staff were all very friendly. Would definately go back again. Thank you to everyone there.
I am greeted by a friendly staff and he nicely introduced all the facilities in the hotel and supermarkets nearby. The room is spacious and clean. Overall I am impressed!
Excellent stay at Crowne Plaza Utrecht! Modern and clean room with unbeatable location right above the mall and close to the station. Staff were friendly and helpful throughout my stay.
Nice, clean hotel in a great location for the train/tram and football stadium. Check in was quick and got a nice g&t welcome drink. Service was quick and the staff were friendly. The room was nice, but the view wasn’t the best. No kettle facilities in the room which is a must for me! However, they serve hot and cold drinks downstairs. The outdoor area on the canal was lovely in the sun! Would definitely stay again.
Standard Holiday Inn experience that you come to expect the check-in staff were very friendly and I found that this room was particularly clean compared to previous holiday inns I’ve stayed at the staff were very helpful when I asked for recommendations in the local area 
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