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MELIÁ Cala Galdana
4.2/570 Reviews
We've been to the Melia 3 or 4 times now and on this occasion it didn't meet our previous experiences for a few reasons. Many Pros and Cons...: Pros : Location unbeatable: The view, the beach are just amazing. It's perfect. Staff amazing: Really love the staff. They are great people (thanks!) Excellent buffet breakfast as usual. So much of everything, Evening entertainment not bad in the bar. Hotel quiet so didn't expect much. Room cleaners and service: Absolutely first class. Drinks from Bar: Excellent quality Cleanliness of hotel common areas: Excellent Cons (first time for us experiencing these): Where is the 'Melia smell' !! :( The reception area didn't have the amazing smell like it used to. Though we found it elsewhere in the hotel. We always remember this hotel for its amazing smell as you enter. I know it's petty but I was sad not to smell it. Our family loved that first impression from before.. Damp family rooms. We were moved from first room due to wet drip over kids bed. 2nd Room still wasn't great with smell of damp. It's noticeable as you walk down the hall (rooms 633 onwards). The staff sorted a room quickly but we'd unpacked already and I wasn't happy repacking. No compensation (bottle of wine?) or help to move clothes. Mmmm c'mon 5* hotel! There is some issue there it seems. Hotel Bar: Service way to slow. Just not enough staff. Bar was busy in the evening despite October. Pool& 'Hot tubs': Very cold. C'mon Melia it's a 5*. Just heat them. We had windy weather on the beach a few days and the pool was extremely chilly which didn't help. They really could do with updating the pool size now. It's not a highlight. Buffet meal at night: Tried it once and it was average. Free Water in the room : 2 x small 330ml cans for family of 4 per day.. Stingy again for 5* Coffee quality: The insta machines were the only option for morning coffee. The taste again not 5*. Yuck. I felt our holiday at the Melia was 'good' but not excellent. The weather wasn't great but we had a nice holiday. Sadly the Melia had to close off the main terrace restaurant due to wind so the hotel residents had to use the other restaurant areas which were quite busy. Just a few touches and drier smelling rooms would have helped. Hope this feedback is received positively as we love the hotel. Tips: Get a car, goto Cuitadella and Mahon for dinner, they're amazing places to spend time (both). If you have kids the Toboggan place in Cala Galdana is fun and the lunch food is great considering it's a little water slide place.

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