Almaty Resorts

The room is a bit small, but it's not cramped for a single person. Breakfast was plentiful, and the hygiene was good. It's very convenient, just a 30-minute drive to Jangbuljae Ski Resort and also 30 minutes to the airport.

I genuinely didn't expect this hotel to be so spacious, even though it's underground. The open-plan areas are quite large, and there's a big dining hall where you can choose from over ten dishes for breakfast every morning, which is pretty nice. What I liked most, though, was its hostel-style design. They've taken a large room and divided it into many private sections with sliding doors, so everyone gets their own individual space, offering great privacy.

The hotel was new and clean. The deluxe room was very spacious and equipped with everything you need. The staff was polite and friendly. There was a coffee shop, fast food, and shops nearby. The Georgian cuisine was delicious. It turned out to be an industrial area. There wasn't much to see there, but you could buy something to eat. We were in transit for one night, and this was a great option for a quiet rest and a good night's sleep. It was about 20 minutes from the airport, and there was virtually no traffic. The breakfast was delicious and fresh, although not a buffet as advertised.

Hotel location and buffet breakfast is consider perfect for me, we went to green brazar for buying Somsa is around T400/pc. The local Rakhat Lotte Chocolate factory is nearby and we bought lots of chocolate especially dark chocolate of 70% or 80%(1Kg) is around T11K, The big shop will be very croweded in the afternoon, so went to the small store which mostly local people buying from. The small store is we show them the item that we want and qty and they will charged us according which different from the big store, we did not count at the shop, so we being charged more and getting less pcs that we ordered. We book a private day tour last minute when we reach the Hotel for second day to Kolsay Lake, Charyn/Moon/Black Canyon cost us USD200. Kolsay super cool at the end of November, temperature through mobile phone show 13 degree, but me real feel like 3 degree. Strong wind make it feel freezing. Try not to stay too late at Kolsay Lake, as we left Kolsay lake around 4pm, reach Hotel almost 8pm. Driver will stop by for toilet break, its clean and free at the petro station.

The location is excellent, with a famous Kazakh restaurant right downstairs, which was a great experience. It's very convenient to get to the pedestrian street and business center. The hotel facilities are among the best in Almaty, and the breakfast is plentiful. Although the room rate is higher than what you'd typically find domestically, for business travel, the cleanliness and safety of a chain hotel are relatively more guaranteed.

Hotel in downtown. Cable car To go up to little mountain is 50m away. Good restaurants in the top Inzhu. Close French restaurant call “ Benoit “ with incredible wines ! Novotel hotel airport service was unfortunately not a good experience at all.he came very late and the car inside smell smoking. They waived the fee and gave 10% discount voucher on restaurant bill. Good room for improvement in customer service from hospitality manager. Even with my official complain by email, they did not responded until I came to the front desk and ask to speak with a manager. Good breakfast.

Safe, clean, and a good breakfast, but the room was a bit small. The prices are unstable, and there's a situation where Ctrip increases them. I couldn't directly extend my stay for the same room type on Ctrip and had to negotiate with the front desk, but thankfully they were generally accommodating. Safety is definitely the most important thing when you're abroad, so I'd still recommend it.

Because the windowed rooms skyrocketed in price and were fully booked, I switched to a windowless room. The windowless rooms are those on the fifth floor and higher where the windows are blocked by newly constructed club facilities outside. The room layout was exactly like the photos, but the window was completely blocked. It's livable, but please improve the Wi-Fi; various Chinese websites kept failing to connect. The breakfast was the same as half a month ago, a mix of Chinese and Russian. The bathroom ceiling leaked because the person upstairs' laundry overflowed, flooding the floor. The maintenance staff, who also spoke Chinese, explained that it couldn't be compared to domestic standards but still fixed the problem, which I understand. Finally, because even the windowless rooms' prices had skyrocketed, I reluctantly switched hotels. And then, at checkout, they said they found cigarette butts during cleaning two days prior and wanted to fine me for smoking???? I've never smoked a single cigarette in my life; this honestly made me laugh out of anger. I even said, 'Do you want to search my luggage? Don't blame me for your own poor cleaning,' before they let me go, and not even an apology.

Great for solo traveller for a few days, has everything you need and just a short walking distance from plenty of parks, malls the centres a bit of a trek but very easy to get cabs from the main street. Very secure, felt safe! Would stay again.

This place was all right, but definitely missing some key things. Pros: close to everything with a CU and mini market around the corner. Scandalista bar and restaurant next door makes awesome cocktails (food was okay as well). Cons: TV didn't seem to work (took me about 20 minutes to make it functional). Toilet stopped flushing at some point, so I went to call the front desk, only to discover that the room phone didn't work 😂. Housekeeping ”cleaned” the room, but only cleaned the toilet after a special request. Overall, if you're on a tight budget, I think the room was fine for the money, but if you're willing/able to spend a bit more, I'd recommend going somewhere else for a stay in Almaty.