The resort was overall good and comfortable. All the staff members were very polite and respectful, which made the stay pleasant.
However, there were a couple of disappointing experiences. The small refrigerator in the room was not working, but the staff insisted that it was functioning as expected, saying it would only cool to the ”very minimum” — which wasn’t helpful. Also, they did not allow my friend and his family to visit the room, which was quite inconvenient.
A few improvements in flexibility and amenities could make the experience much better.
- Guest User
Our family had a wonderful experience in coco lagoon. Everyone is very friendly and we enjoyed a lot in christmas eve events. We loved gala dinner. Its a perfect place to book your vacation place
- Guest User