The best hotel stay I've had in Brisbane to date. Infinitely better than The Calile, Hilton, Marriott, Hotel X, Stamford etc. Generally I'm not a fan of the aesthetics of W Hotels, hence why I've only just booked it but I will be a repeat customer. The check-in was wonderful, the staff (Rachel) were very knowledgeable, people down on the concierge actually went above and beyond, the rooms are a great size and are very well designed in terms of layout, light control panel etc, even the shower pressure was great. Bathroom amenities are of a high grade.
- E F Pickering
Their guest lifts are just horrible as need to wait for at least 5-10 mins for their system to assign lifts to come up which is apparently not properly functioning and wasting time.
Swimming pool is under roof so sunbathing not possible.
- NVM