The hotel is clean, modern, and comfortable. That's not such a hard thing to find these days if you know what to look for when searching for a hotel. It's having an excellent hotel staff running the place that is so hard to find. Luis who works the front desk really went above and beyond to assist us during our stay. On top of being friendly and helping us find a good place to eat during our stay in Galveston. I needed a room with a walk-in shower, but unfortunately the one we got was a regular old tub. I spoke with Luis and he went looking in every single room they had available trying to find me one. Unfortunately all the rooms they had left were ones with a tub, so I didn't get my room with a shower in the end. But that's not something I can hold against him or the hotel. I booked the room only hours before arriving and I couldn't expect him to find me something that simply isn't available. It's the effort he put in that left me with such a positive impression of this hotel. I highly recommend staying at Homestead Suites if you're ever in Galveston. You'll be well taken care of if you do.
- Guest User
I've stayed in a lot of properties in the island, and I'll say this is by far the nicest well-kept property. I can see a lot of things have change specially the staff :) they are so welcoming and always willing to help you! The breakfast was great! The pool was kids friendly. The hallways smell fresh all the time. I even received a personal called welcoming me and asking if there was anything needed prior to arrival. GOOD JOB guys! Will be recommending to all my family.
- Guest User