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Al Hedaya Hotel map

Al Hedaya Hotel Map, Address, Transportation & Nearest Stations and Airport

Name: Hilton Suites Jabal Omar Makkah
Address: Makkah, Saudi Arabia
Price range: TRY 8,304
Rating: 9.4

Landmarks

Al Hedaya Hotel

0km

Shisha

0.17km

Ajlan Qurashi Mosque

0.2km

King Faisal Palace

0.24km

Al Arak Park

0.45km

Nasser Mosque Forum

0.58km

Al Ka'ki Mosque

0.58km

Al Adel Park

0.68km

abdullwahab momenah mosque

0.87km

Malawi Masjid, Makkah

0.91km

Transportation to Al Hedaya Hotel

Train Stations
Mina Train Station -3 Jamarat
Train Stations
4.6km from Mina Train Station -3 Jamarat, approx. 7min by car
Mina Station 2
Train Stations
7.37km from Mina Station 2, approx. 10min by car

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5 star

Makkah Clock Royal Tower, A Fairmont Hotel

9.4/10Amazing263 Reviews

Makkah|0.93km from city center

Mr. Hamzah is nice person@ receiptionist. And also Mr. Abdul rahman at M2 restaurant. Thank you for the wonderful hospitality. The person assisting during my stay at the hotel was very nice, friendly, and welcoming. They made me feel comfortable throughout my stay and provided excellent service. Truly appreciated the kindness and warm attitude. He also upgraded to me to another VIP rooms. such wonderful treatments with lowest price. thanks to Mr. Hamzah for upgrade my rooms at kaabah view. Breakfast at restaurant, Abdul rahman nicely serve to me n very helpful & friendly. insyaalah, will stay again in here. 😘❤️🩵😘

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Jabal Omar Marriott Hotel, Makkah

9/10Great302 Reviews

Makkah|0.77km from city center

Very nice hotel with a great breakfast welcoming people at the reception. Amazing cleaning of the room when done. It is a shame that the service is not consistent across the hotel’s employee. Cashier at the Atrium cafe was really slow and awful next to him very friendly pizza guy who did a great pizza. Shuttle to go to the haram with again inconsistent service. As evidence a picture of the driver enjoying chatting with his colleague from double tree hotel while we were waiting in the car.

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Hilton Hotel & Convention Jabal Omar Makkah

9/10Great274 Reviews

Makkah|0.77km from city center

We had a pleasant stay for 2 nights, booking 2 rooms for 6 adults. Check-in was smooth and easy. The staff were generally helpful, from the bell staff who assisted with our luggage to the reception and room service. The rooms were clean and well-equipped with the necessary amenities. The hotel is about a 5-minute walk to the Haram, though the walk is slightly uphill. On the first night, the extra bed we requested did not arrive, and we had to follow up again the next day before it was provided. It was a bit inconvenient, but overall our stay was still comfortable

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Jabal Omar Hyatt Regency Makkah

9.2/10Great65 Reviews

Makkah|0.73km from city center

I really enjoy staying in this hotel starting from the receptionist which she do our check in process miss Lama, till we have our ckeck out The supervisor of the information disk was really outstanding All the staff dealing with the guests in very nice way I will not forget the security guards especially Mr. Al Ammary Also the house keeping staff in 19th floor Every think was perfect I have only one small note to the administration of the hotel which is the place of female prayer area is not suitable as it is in the parking & the place is empty & scary for females if they find better prayer place for them it will be better But even so the hotel is fantastic I will recommend this hotel for all my friends who plan to visit Makka city Thank you very much

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Hilton Suites Jabal Omar Makkah

9.4/10Amazing139 Reviews

Makkah|0.72km from city center

We had a very comfortable and pleasant stay at the Hilton Suites Makkah (Jabal Omar). Its biggest advantage is its close proximity to Masjid al-Haram. You can reach it in just a few minutes on foot, which is especially convenient for Umrah pilgrims. The rooms are spacious, clean, and modernly furnished. The beds are very comfortable, and the air conditioning system works perfectly. There's quality cleaning service every day. The view from the window is also very beautiful. Breakfast is very rich and delicious, with a variety of national and international dishes available. The staff are very polite, prompt, and ready to help. The check-in and check-out process was quick and smooth. This hotel is very suitable for both family trips and guests coming for pilgrimage. We will definitely stay here again on our next visit. Highly recommended! 🌟

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Business travel

M Hotel Makkah by Millennium

8.1/10Very Good275 Reviews

Makkah|1.87km from city center

Good hotel, standard room, average cleaning but improved with personal input and employing self cleaning techniques, staff is great but young men are not fully trained for a thorough cleaning, this can be improved. Friendly staff, ready to help from receptionist to the security guards and porters. Hotel looked much nicer and cleaner in general due Ramadan outlook. Didn’t try food, we been out and about. I am staying in this hotel since 2017 occasionally and must say there seems staff shortage after covid, which if considered can help improving services again. Overall I surly will recommend staying at the hotel 💚

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Four Points by Sheraton Makkah Al Naseem

8.4/10Very Good176 Reviews

Al Naseem Makkah|7.18km from city center

I requested a bed as per my reservation, but it wasn't provided. Also, the meal price stated in the booking was 50 per person, but unfortunately, they said those were the website prices and their prices were different.

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Swissôtel Al Maqam Makkah

9.4/10Amazing291 Reviews

Makkah|0.79km from city center

My stay at Swissôtel Makkah was excellent in every aspect. The hotel’s exceptional proximity to Al-Masjid Al-Haram is a major advantage, making it extremely convenient for prayers and Umrah without any transportation hassle. One of the standout features is that the hotel offers two entrances: the main entrance and an additional side entrance, which allows for smooth and quick access in and out of the hotel. This is a very practical feature, especially during peak times. The food was outstanding, with high quality and great variety. Most importantly, the restaurant staff were incredibly dedicated and attentive, always going the extra mile to ensure we were comfortable and well taken care of. Another point worth highlighting is the hotel’s flexibility and professionalism, as they kindly allowed us a late check-out extension of two hours, which was greatly appreciated and added to the overall comfort of our stay. Overall, Swissôtel Makkah is an excellent choice for anyone looking for a prime location, exceptional service, and high-quality dining, providing a truly comfortable and memorable experience near the Holy Mosque.

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Pullman ZamZam Makkah

8.9/10Very Good925 Reviews

Makkah|0.96km from city center

Excellent location and cleanliness. Room size was good and partial Kaaba was an excellent experience. Tower Lifts could be busy at prayer times but hotel lifts were good. Cleaning and catering staff were welcoming.

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Mövenpick Hotel & Residence Hajar Tower Makkah

9.2/10Great224 Reviews

Makkah|1.03km from city center

Dear Trip.com Customer Support Team, I am writing to formally file a complaint regarding my recent stay at Mövenpick Hotel & Residence Hajar Tower Makkah, which was booked through your platform. Unfortunately, my experience did not meet the standards expected from a hotel of this category, nor the information confirmed prior to arrival. 1. Early Check-in Confirmation Not Honored Before my arrival, I received a message from the hotel requesting confirmation of my check-in time if it was before 12:00 PM. I confirmed this accordingly. However, upon arrival, I was informed that no room was available and was asked to wait until around 4:00 PM, under the pretext that this is the standard check-in time. This was both disappointing and exhausting, especially after travel, and contradicted the prior communication from the hotel. 2. Bathroom Plumbing Issue On the first day, I encountered a serious issue in the bathroom where water overflowed and accumulated, making it impossible to shower or even use the sink properly. Although the issue was eventually repaired, it significantly affected my comfort during the first day of my stay. 3. Repeated Unfulfilled Requests (Pillow and Blanket) I requested an extra pillow and blanket multiple times (at least four separate requests). Each time, I was assured that they would be delivered shortly, yet they never arrived. This reflects poor service follow-up and lack of coordination. 4. Incorrect Breakfast Restaurant Assignment At check-in, the reception staff encoded my room key with access to a breakfast restaurant that was extremely limited in size, overcrowded, and of noticeably low quality. Often, there were no available tables, forcing guests to wait. Every morning, hotel staff verified my eligibility to enter this restaurant. However, on the last day, a different employee informed me—unexpectedly—that my booking actually entitled me to access a higher-quality, more premium breakfast restaurant, which I immediately visited. This means I was wrongly deprived of the service level included in my booking for the majority of my stay. --- Considering all the above issues—miscommunication, delayed room availability, maintenance problems, poor service responsiveness, and incorrect service allocation—I believe this stay fell far below reasonable expectations. I kindly request that Trip.com review this matter and provide appropriate compensation for the inconvenience and service failures I experienced, whether in the form of a partial refund, Trip.com credit, or another suitable resolution. I trust Trip.com’s commitment to customer satisfaction and look forward to your response. Thank you for your time and attention. Kind regards, Ibrahim Ahmed

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Breakfast

Le Méridien Towers Makkah

8.9/10Very Good176 Reviews

Makkah|1.85km from city center

Our second time here and it has always been a great experience with the hotel rooms. The shuttle service to masjidilharam is perfect, but the gate under clock tower most times are closed, unlike before. So we have to divert to jabal umar area before arriving the outdoor courtyard.

FromTRY 2,639

Novotel Makkah Thakher City

8.4/10Very Good548 Reviews

Makkah|3.59km from city center

Novotel Makkah Thakher City is really not recommended, seriously. The bus stop for its shuttle is very far from the Haram; just walking from the Haram to the shuttle stop alone can take about 30 - 40 minutes. The shuttle takes a long time to arrive at the hotel for pick up — once we waited 30 minutes, the shuttle isn’t always on standby. Once we wanted to go for Fajr prayer, we had to take a taxi because the shuttle didn’t come for a long time. This is from a real experience staying here for 2 nights. Because the Middle East current war, we got a flight reroute that depart 2 days earlier, so we had to add 2 nights at a nearby hotel, but the prices of the hotel close to Haram were already very expensive. We thought this Novotel’s shuttle would be like the one at Le Méridien Tower (shuttle bus stop close to haram - we stayed the on our previous trip), but this Novotel shuttle bus stop turned out to be too far, especially when we travel will elderly On the second day, we only went to the mosque to complete our umrah — we couldn’t handle going back and forth between the hotel and the mosque multiple times. *************, on the third day (2 days ago, when this comment was written), we moved to a nearby hotel that we had already booked long before.” Yes, nusuk approval was fast with this hotel, but what’s the point of fast approval if you still have to wait for the shuttle for an hour close to prayer time and still miss the congregation? Because of the long wait, we got stuck in traffic, and then walking from the bus to the mosque also took a very long time. Hopefully this can be a consideration for those planning to book — don’t regret it like we did, since we didn’t have many options because we booked late 😆”

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DoubleTree by Hilton Makkah Jabal Omar

8.9/10Very Good239 Reviews

Makkah|0.72km from city center

I had a wonderful stay at this hotel and would happily return. From the moment I arrived, the staff were welcoming, professional, and always ready to help with a smile. The room was spotless, well-designed, and very comfortable, with all the amenities I needed for a relaxing stay. The location was excellent—convenient and easy to get around—while still being quiet and peaceful at night. I especially appreciated the attention to detail, from the quality of the bedding to the cleanliness of the common areas. Overall, this hotel exceeded my expectations and offered great value for the price. I highly recommend it to anyone looking for comfort, excellent service, and a pleasant experience.

FromTRY 5,644

Sheraton Makkah Jabal Al Kaaba Hotel

8.7/10Very Good85 Reviews

Makkah|1.07km from city center

Receptionists are very different attitudes and professionalism wise. Very nice helpful gentleman at the start, to a very nervous angry lady on check out. Same apply to food quality; 10/10 breakfast vs 5/10 dinners! You expect more consistency in such a 5 star hotel? Location in not far from AlHarm, but if you suffer chronic illness, mind the fact that the hotel is on a hill? Also some very disturbing road work in the area.Some towels are very old, heavily used overtime, some sockets are not working. So, to me it is an average hotel, probably will struggle to compete with similar range hotels as Hilton,Le Merodiane

FromTRY 5,934

Conrad Makkah, Jabal Omar

9.4/10Amazing110 Reviews

Makkah|0.67km from city center

Pros. Easy walk to gate 79. Less congested that clock tower area. The advantage to the stay was having pretty large room! The 2 queen beds are relatively big enough and they added an extra bed for my teenage girl. Convenience. Ratio cafe downstairs can be hyped for. The pistachio latte is a must have. Romansiah restaurant also in the building. A must have when you’re here. Close walk to Dawood. Food selection need to be improved both bf and dinner. If you’re particular abt food, Hyatt Regency Jabal Omar serves better spread and standard. Staff checkedin didn’t inform the 2 different restaurants for both bf and dinner G floor and M floor. Apparently we were directed wrongly by them assuming we are group agency and the food was low quality 3 star standard. Then went around asking but found out we were directed wrongly by the front desk. Range was bit better but still need improvement for a 5 star hotel. I think the major improvement the hotel has to do is change the bath towels!! They are so overly worn off and overly used and looked like it’s been used to clean the floors. Pls use fluffy maintained towels. It’s the highlight of quality for amenities. The drainage also slow and tend to choke up. 7 nights isn’t the best there but the space is good.

FromTRY 7,945