8.7/10Very Good183 Reviews
Hollywood Los Angeles|10.47km from city center
Lets start with the good: Hotel was nice and the staff were especially helpful-they assisted us in locating bag that was mistakenly grabbed by an exiting guest and facilitating it's prompt return. This is an excellent example of above-and-beyond service from the concierge, front desk staff and security. Additionally, the Hollywood sign was visible form the room, which is a nice touch. Not everything was amazing: All the business conference rooms were apparently unusable for the entire stay due to the Oscars, and there was security preventing anyone from entering the meeting rooms- which were supposed to be available for use. Additionally, the hotel charged an additional $170 on my card after I left, claiming it was for perks that during check-in, were listed as complimentary. Since I was on a business trip, I would have returned the perks if I knew they will charge for them after leaving the hotel.